1224 N King St, Wilmington, DE 19801
For more information about senior living options: (844) 490-3973
The caregivers at Steps HomeCare Services were compassionate, caring, and took good care of the reviewer's mother. Steps HomeCare Services provided professional and compassionate staff in a last-minute situation, and the reviewer is grateful for their help. The management at Steps HomeCare Services is qualified, experienced, and supportive towards clients and staff. Steps Homecare Services provided the reviewer's mother with professional services and support that exceeded their expectations. The caregivers were deeply compassionate professionals, and the office staff was responsive, respectful, efficient, and kind.Steps HomeCare Services is an agency that stood out to one satisfied customer due to their accommodating nature. The customer appreciated how Steps was willing to work within their budget, ensuring that they could provide quality care for their loved one while staying financially stable. Additionally, the promptness of returning phone calls impressed the customer, highlighting the agency's commitment to excellent communication.
One aspect that made Steps HomeCare Services particularly appealing was their hands-on approach. The administrator was actively involved and present, giving the customer peace of mind knowing that someone in authority was overseeing the caregivers' work. This level of engagement helped foster a strong sense of accountability within the agency.
The caregivers provided by Steps were described as compassionate and attentive, which greatly contributed to the wellbeing of the customer's mother. However, there were some areas where the customer felt room for improvement. Specifically, cooking and cleaning skills were not up to par with their expectations.
Another reviewer commended Steps HomeCare Services for going above and beyond when faced with an urgent situation requiring 24-hour care with only three hours' notice. Despite this challenging timeframe, Steps managed to find highly professional and compassionate staff members who provided outstanding support.
The management team at Steps was recognized for their qualifications and experience in the field but also for their supportive approach towards both clients and staff members. This positive work environment likely helps cultivate a culture of caring and dedication within the agency.
In one heartfelt testimony, it was expressed how Steps HomeCare Services exceeded all expectations in providing professional services and support for a mother. The caregivers were described as knowledgeable and deeply compassionate individuals who truly went above and beyond in their duties. The office staff also received praise for being responsive, respectful, efficient, and kind.
The final review emphasized how Steps HomeCare Services played a crucial role in improving the quality of life for a father during his last year. With STEPS as his support system, he felt safe and well cared for, which undoubtedly contributed to his happiness and overall wellbeing. The reviewer expressed immense gratitude to everyone at STEPS for their role in making the mother's last year so fulfilling.
Overall, Steps HomeCare Services has received positive feedback for their willingness to work within budget constraints, efficient communication, hands-on administration, compassionate caregivers, and supportive management. While there were minor concerns regarding cooking and cleaning skills, the agency still comes highly recommended by satisfied customers.
Steps HomeCare Services in Wilmington, DE is a vibrant and conveniently located assisted living community that offers a wonderful range of amenities and services to enhance the daily lives of its residents. With its close proximity to various cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals, this community ensures that residents have easy access to essential facilities and recreational activities.
The surrounding area boasts three charming cafes where residents can enjoy a cup of coffee or meet with friends for a cozy chat. These cafes provide a warm and welcoming atmosphere where residents can relax and unwind.
For nature lovers and those seeking outdoor activities, Steps HomeCare Services is surrounded by five delightful parks. These parks offer beautiful green spaces for leisurely strolls, picnics with loved ones, or exercising amidst nature's tranquility. Residents will have ample opportunities to soak up the fresh air while engaging in physical activities or simply basking in the serenity of their surroundings.
With 11 pharmacies nearby, residents can conveniently access their necessary medications and health supplies. The availability of numerous pharmacies ensures that residents don't have to travel far in case they need any prescriptions filled or require any over-the-counter products.
Healthcare needs are well catered for with 12 physicians in close proximity to the community. This allows residents quick and easy access to medical professionals who can provide ongoing care or assist with any healthcare concerns that may arise.
The culinary scene near Steps HomeCare Services is also remarkable with 11 restaurants nearby offering a diverse range of cuisines. Residents have an abundance of choices when it comes to dining out or ordering takeout from these establishments. Whether craving comfort food or seeking culinary adventures, there is something for every palate.
Transportation options are conveniently available near the community, allowing residents easy access to local amenities beyond walking distance. This ensures seamless connectivity for those who wish to explore the wider Wilmington area or engage in personal errands without relying on their own vehicles.
Lastly, residents have peace of mind knowing that there are three hospitals nearby. In case of emergencies or specialized medical care needs, these hospitals provide timely and accessible healthcare services.
Overall, Steps HomeCare Services in Wilmington, DE provides a well-rounded assisted living community where residents can enjoy a vibrant lifestyle supported by various amenities and services. The convenient location near cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals ensures that residents' daily needs are met with ease and convenience.
Steps HomeCare Services is located at 1224 N King St, Wilmington, DE 19801 in New Castle County, Delaware
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