Wilshire Retirement Ctr

Pros

• The staff at Fallbrook Glen are welcoming and caring towards residents, creating a positive atmosphere.
• The Executive Director, Lily, is responsive and accommodating, ensuring that residents receive good care.
• Residents feel welcomed and supported, with staff going above and beyond to make them feel comfortable and help them settle in.
• The community at Fallbrook Glen is described as dedicated and willing to go the extra mile to make residents happy.
• The facility is praised for its handling of COVID-19 protocols, keeping residents and staff safe.
• Fallbrook Glen provides personalized care and takes the time to get to know each resident's preferences.
• The management at Fallbrook Glen is highly praised for their friendliness and efficiency in addressing concerns.
• The community leaders are commended for their responsiveness and helpfulness in communication with families.
• Fallbrook Glen is recommended as a caring and top-quality community for loved ones to live in.
• The staff at Fallbrook Glen are described as caring, kind, and always willing to help seniors feel comfortable and engaged in life.

Cons

• One reviewer mentions that their parents had a negative experience at a different senior community center before moving to Fallbrook Glen.
• Another reviewer expresses concerns about their father's medication being late or forgotten at a previous facility.
• A reviewer discusses how their parents' nails were overgrown and they experienced neglect at another senior community before finding Fallbrook Glen.
• One person mentions that their father became isolated and withdrawn after a stroke, indicating potential dissatisfaction with their previous living situation.
• Another reviewer states that they had to move their father multiple times before finding Fallbrook Glen, suggesting dissatisfaction with previous residences.
• One person notes that the food was cold and terrible at a different senior community center compared to the quality of food at Fallbrook Glen.
• A reviewer highlights concerns about the management and leadership of another senior community in terms of providing good care for families.
• One individual comments on the strain of being far away from their father during COVID-19, implying difficulties with communication or visitation at a different facility.
• Another person mentions visiting many facilities as a nurse but only giving Fallbrook Glen a 5-star review, possibly indicating negative experiences at other locations.

Review

Fallbrook Glen, a senior living community in the West Hills-Woodland Hills area, is receiving rave reviews from its residents and their families. One reviewer expressed gratitude for the welcoming and caring staff, as well as the warm reception from fellow residents who took the time to introduce themselves and make their loved one feel at home. The reviewer feels confident in their decision to choose Fallbrook Glen for their mother's care.

Another reviewer praises Executive Director Lily for her angelic demeanor and responsiveness. Even though they are unable to visit their father due to distance and COVID-19 restrictions, they have heard positive feedback from their sister about his happiness and the excellent care provided by the staff. The reviewer plans to express their appreciation by bringing sweets for Lily and her team during their next visit.

A recent resident shares a heartwarming experience of how the staff at Fallbrook Glen went above and beyond to make their mother feel welcomed. They helped her settle into her room, created a little kitchen space for her, and ensured she felt comfortable in her new home. The resident also speaks highly of the friendly atmosphere created by both staff members and fellow residents. They are happy with the quality of food provided and believe that Fallbrook Glen is an excellent place for loved ones to live.

A dedicated team is praised by a fourth reviewer who enjoys working at Fallbrook Glen. They highlight the team's willingness to go the extra mile in making residents smile. This dedication shows through in all aspects of care provided.

A family relocating their father to Fallbrook Glen found immediate satisfaction with his experience there. Their father expressed surprise that it took them so long to move him there due to the kind treatment he received from day one. The family appreciates Director Lily's exemplary efforts in ensuring their father feels welcome and at home.

An experienced nurse who visits numerous facilities expresses high regard specifically for Fallbrook Glen's handling of COVID-19 safety measures. They commend the community for taking temperature checks and conducting questionnaires upon entry, ensuring staff and resident protection. The nurse also observes the high level of hygiene, cleanliness, and organization in caring for residents.

A grateful family member shares their appreciation for Fallbrook Glen providing an environment similar to home for their uncle. They commend the personalized care and attention given to each resident's preferences and needs. The reviewer believes that if their other elderly family members were not out of state, they would also choose Fallbrook Glen as their residence.

The final review expresses gratitude for the caring staff at Fallbrook Glen. The reviewer's aunt lived at the community until her passing, and the family will always be thankful for the service and care she received. They highlight the prompt communication from community leaders and firmly recommend Fallbrook Glen as one of the best senior living communities in the valley.

Overall, Fallbrook Glen receives glowing reviews from residents, family members, nurses, and visitors alike. Its welcoming atmosphere, dedicated staff members, excellent management led by Lily, engaging activities, culinary delights, strong COVID-19 protocols, personalized care approach, and overall quality make it a desirable place for seniors to live happily in a home-like setting.

This part of Canoga Park, California offers a variety of amenities that cater to seniors looking for a comfortable and convenient living environment. With several parks nearby such as Shadow Ranch Park and Lake Calabasas, residents can enjoy outdoor activities and beautiful scenery. There are also multiple cafes like Starbucks and Porto's Bakery & Cafe where seniors can socialize with friends or enjoy a cup of coffee. For dining options, there are popular restaurants like Chick-Fil-A and The Cheesecake Factory in close proximity. Additionally, the area provides easy access to essential services such as pharmacies and medical facilities including UCLA Health Woodland Hills and Providence Medical Institute West Hills OB-GYN. Lastly, transportation options are available with Van Nuys Airport within a reasonable distance for those who may need to travel frequently. Overall, this neighborhood offers a well-rounded environment with everything seniors may need for a comfortable lifestyle.

Parks

• Shadow Ranch Park (0.2 miles)
• Castle Peak Park (1.9 miles)
• Parthenia Park (2.7 miles)
• Lake Calabasas (2.8 miles)
• Serrania Park (3.3 miles)
• Top of Topanga Overlook (4 miles)
• Chatsworth Park North (4.7 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1.1 miles)
• Starbucks (2 miles)
• Winnetka Bowl (3 miles)
• Starbucks (4.5 miles)
• Porto's Bakery & Cafe (4.7 miles)
• Starbucks (6.6 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Del Taco (0.6 miles)
• In-N-Out Burger (1 miles)
• The Cheesecake Factory (1.2 miles)
• Joey Woodland Hills (1.2 miles)
• Wokcano (1.3 miles)
• Veggie Grill (1.3 miles)

Physicians

• Liberty Pacific Advanced Imaging | West Hills (0.6 miles)
• Center For Orthopaedic Specialists (0.7 miles)
• Evan Bachner Evan J Bachner MD (0.7 miles)
• Providence Medical Institute West Hills OB-GYN (0.7 miles)
• UCLA Health Woodland Hills (1.2 miles)
• West Valley Medical Aesthetics (7.7 miles)
• Be Hive of Healing Integrative Medical & Dental Center (7.8 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Rite Aid (1.1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)

Theaters

• AMC Porter Ranch 9 (6.4 miles)

Transportation

• Van Nuys Airport (VNY) (7.6 miles)
• Van Nuys FlyAway Bus Terminal to LAX (8.1 miles)