Care Excellence Placement Svc

Pros

• Liz is patient, caring, and highly knowledgeable about assisted living options.
• Jennifer Afalava is compassionate, knowledgeable, and adept at navigating complex elder-care needs.
• The Care Excellence Team is consistently described as amazing and genuinely caring.
• Liz and Jennifer make the process less stressful by explaining options, coordinating tours, and handling paperwork.
• They arrange meetings around clients' schedules and often attend tours with families.
• Clients feel at ease and grateful for their guidance and support.
• In urgent situations, Liz and her team expedite placements and coordinate care quickly.
• Their work leads to positive outcomes, including safe and well-suited placements for loved ones.

Cons

Review

Care Excellence Team works as a beacon for families navigating the complex and often overwhelming world of senior living. Across a string of heartfelt stories, Liz and Jennifer Afalava are consistently described as compassionate guides who bring clarity, calm, and practical help at every turn. Time and again, families recount how they turned what felt like an impossible situation into a series of manageable steps, removing the fear and uncertainty that can come with finding the right placement for a loved one. The tone throughout is one of gratitude for a team that listens deeply, understands needs, and makes the right connections - often when there are pressing deadlines and high stakes.

One recurring thread is Liz's remarkable ability to see past initial impressions and uncover the best fit quickly. Several families describe being recommended to her by facilities they could not afford, only to have Liz meet with their loved ones, understand their specific needs, and locate a facility that felt like a true match. The praise goes beyond finding a place; it's about finding the best possible match in a way that respects budget, preferences, and daily realities. The resulting outcome is consistently described as a wonderful fit where staff are helpful and the environment feels right - proof, in the words of many, that Liz is "amazing" and that her help comes with steady, reliable support every step of the way.

Jennifer Afalava is celebrated for bringing knowledge, humor, and grace under pressure to every scenario she faces. Families in the Los Angeles area praising her say she doesn't just arrange meetings - she shows up, tours alongside them, and asks hard questions that uncover important considerations they hadn't anticipated. Her ability to work around busy schedules, including traffic constraints, helps keep the process moving smoothly even when time is tight. The combination of practical guidance, hands-on participation in tours, and a reassuring presence makes Jennifer feel like a trusted partner rather than a distant consultant, which many families describe as a major relief during a daunting journey.

Time and again, Liz and Jennifer are described as a formidable team. They're not simply knowledgeable about options; they're masters at easing anxiety and rebuilding confidence. Phrases like "you are in great hands" and "amazing to work with" recur in multiple reviews, underscoring a shared sense that the Care Excellence team blends expertise with genuine care. Families emphasize that the team goes beyond matching needs to ensuring that every step - from tours to paperwork - is handled with attention to detail and a human touch that respects the emotional toll of caregiving.

In dramatic, life-altering moments, Liz's effectiveness shines through in stories of expedited moves and streamlined processes. One reviewer details an instance where Liz listened to medical needs and acted within hours to present suitable locations; the next morning a visit confirmed a decision, and the team guided the necessary paperwork through the required steps, including 602 paperwork and a chest X-ray. The result was a move into a facility the following day - a testament to Liz's efficiency and the team's ability to orchestrate complex logistics under pressure. Several reviewers describe similar miracles, underscoring Care Excellence's role as a trusted facilitator who can cut through bureaucratic roadblocks when time is of the essence.

The breadth of Care Excellence's impact is evident in the diverse situations they assist with. One reviewer, a Medicare agent who frequently encounters this service, notes how the referrals consistently lead to "Excellent Care." Another speaks to the broader ecosystem they build - linking families with mobile physicians who accept their insurance, doctors and technicians who conduct house calls, and a network of resources that help move a loved one from crisis toward a safer, more stable living arrangement. These stories reinforce that Care Excellence isn't just about finding a place - it's about building a supportive, integrated care path that keeps people safe and comfortable.

Compassion and personal connection emerge as throughlines across all testimonials. Liz is described as patient, kind, and deeply understanding of the emotional strain involved in caregiving. Jennifer's warmth and humanity, paired with practical know-how, give families confidence that their loved ones are not just placed, but cared for in a way that honors their dignity and preferences. Several reviewers emphasize that this is more than a professional service - it feels like a lifeline, a steady presence that helps families regain a sense of control during a period of upheaval.

There are powerful, near-miraculous anecdotes that highlight the human impact of their work. For example, one reviewer recalls Liz helping to secure a facility for a father with dementia who was facing serious health issues, describing the outcome as "the whole package" and noting how Liz's honesty and thoroughness contributed to life-saving decisions. Another recounts how Liz and Jennifer guided a friend through a rapid placement process, ensuring that essential steps were completed swiftly and that the loved one settled into a caring, well-suited environment with ongoing support. Across multiple stories, the common thread is clear: Care Excellence Team does not simply provide options; they provide momentum, peace of mind, and a clearer path forward.

In the end, the collective voices speak to a single truth: Care Excellence Team, anchored by Liz and Jennifer, offers more than guidance. They deliver partnership, empathy, and a comprehensive suite of services that address every facet of senior living transitions. From early planning and careful matchmaking to swift moves, paperwork navigation, and ongoing support, families feel seen, heard, and protected. The testimonials converge on a shared endorsement: a rare blend of expertise, compassion, and practical action that makes a difficult journey feel manageable, and in many cases, life-changing for the better.

West Hills, California, offers a convenient and vibrant community for senior living. With several parks nearby such as Shadow Ranch Park and Lake Calabasas, residents can enjoy the outdoors and stay active. There are also a variety of dining options ranging from fast food choices like Chick-Fil-A and In-N-Out Burger to sit-down restaurants like The Cheesecake Factory and Joey Woodland Hills. Additionally, there is easy access to pharmacies such as CVS Pharmacy and Walgreens for any medical needs. For healthcare services, there are several physician offices in the area including Liberty Pacific Advanced Imaging and Providence Medical Institute. Lastly, transportation is easily accessible with Van Nuys Airport just 7.7 miles away. Overall, West Hills provides a well-rounded environment for seniors looking to enjoy their retirement years.

Parks

• Shadow Ranch Park (0.4 miles)
• Castle Peak Park (1.8 miles)
• Lake Calabasas (2.7 miles)
• Parthenia Park (2.8 miles)
• Serrania Park (3.4 miles)
• Top of Topanga Overlook (4 miles)
• Chatsworth Park North (4.8 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1.3 miles)
• Starbucks (2.1 miles)
• Winnetka Bowl (3.1 miles)
• Starbucks (4.7 miles)
• Porto's Bakery & Cafe (4.9 miles)
• Starbucks (6.8 miles)

Restaurants

• Chick-Fil-A (0.5 miles)
• Del Taco (0.8 miles)
• In-N-Out Burger (1.2 miles)
• The Cheesecake Factory (1.3 miles)
• Joey Woodland Hills (1.3 miles)
• Wokcano (1.4 miles)
• Veggie Grill (1.4 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• New Albertson's (2.6 miles)

Physicians

• Liberty Pacific Advanced Imaging | West Hills (0.6 miles)
• Center For Orthopaedic Specialists (0.6 miles)
• Evan Bachner Evan J Bachner MD (0.6 miles)
• Providence Medical Institute West Hills OB-GYN (0.7 miles)
• UCLA Health Woodland Hills (1.3 miles)
• West Valley Medical Aesthetics (7.6 miles)
• Be Hive of Healing Integrative Medical & Dental Center (7.6 miles)

Theaters

• AMC Porter Ranch 9 (6.5 miles)

Transportation

• Van Nuys Airport (VNY) (7.7 miles)