Overall Review of Placerville Apartments
caveat
7 reviews mention this
Well-kept, but some repair issues
Residents describe a generally well-kept property alongside some lingering maintenance problems.
Many residents mention the community is well maintained and kept up, describing it as clean, quiet, and in good condition. Others report specific unresolved issues, like plumbing and appliance problems, plus concerns about delayed updates such as carpet replacement. A few reviewers also note the apartments are older and could use renovations, so upkeep seems inconsistent depending on unit and time.
common
5 reviews mention this
Management experience is mixed
Residentsâ feedback on office and management ranges from very helpful to discouraging.
Several reviewers praise the management team and office staff, saying theyâre approachable, take time to talk, and keep them updated during the wait-list process. At the same time, multiple residents complain about office communication and attitude, including not returning calls and feeling treated unprofessionally. Taken together, the day-to-day office experience appears uneven across reviewers.
common
3 reviews mention this
Safety and quiet are recurring
Residents commonly describe the community as safe and generally quiet.
Some residents explicitly say they feel extremely safe and note features like a gated community. Others describe the property as quiet and comfortable to live in, with a neighborhood feel. While not every review addresses safety, the ones that do are consistent in their positive tone.
caveat
4 reviews mention this
Wait list and application delays
Multiple reviewers describe long waits and slow follow-up during the application process.
Several residents mention a wait list that can take years and describe the process as long. Some also report difficulty getting updates or callbacks after reaching out to the office, including unanswered calls. Even positive reviewers who are waiting appear to emphasize that it can be a drawn-out timeline.
common
2 reviews mention this
Low-income pricing helps residents
Reviews point to affordability, including being a low-income option.
At least a couple of residents highlight affordability as a key reason they chose the community, including describing it as a low-income complex. One reviewer specifically frames the rent as a manageable share of income. These comments support that pricing is a meaningful factor for residents reviewing their experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.