The Pines At Placerville Healthcare Center

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  • Interior

    A reception area with staff at the front desk.
  • Building

    A tranquil outdoor setting featuring a charming building, a fountain, and beautifully landscaped gardens.
  • Bedroom

    A serene hospital room with two beds, designed for patient comfort and care.
  • Trees

    A cozy house with a fountain in the garden and a spacious patio area surrounded by trees.
  • Dining

    A beautifully arranged dining room featuring elegantly set tables and warm wooden accents.
  • Landscaping

    A serene outdoor setting featuring a modern building, lush gardens, and a beautiful fountain.
  • Outdoor

    A white van parked in front of a modern building surrounded by trees and greenery, illuminated by the morning sun.
  • Bathroom

    A well-designed bathroom featuring green tiles and accessibility features.
  • Lobby

    A welcoming reception area in a healthcare facility, featuring staff members at the front desk.
  • Exercise Equipment

    A physical therapy room equipped with a massage table, exercise equipment, and therapy stairs.
  • Fitness

    A modern rehabilitation room featuring exercise equipment designed for physical therapy, highlighting a focus on fitness and recovery.
  • Rehabilitation

    A well-equipped rehabilitation room featuring various exercise tools and equipment for therapeutic purposes.

The Pines At Placerville Healthcare Center

Information last verified:

1040 Marshall Way, Placerville, CA 95667

For more information about senior living options: (844) 490-3973

4 from 65 reviews
5 stars
42
4 stars
7
3 stars
2
2 stars
1
1 stars
13

Overall Review of The Pines At Placerville Healthcare Center

Pros

  • pro The Pines' staff, from administrators to CNAs, are attentive and meet residents' needs with professionalism and respect.
  • pro The wound care team is amazing.
  • pro The physical therapy team is a major reason residents return and they heal quickly.
  • pro The Pines staff across admins, rehab, and nurses helped residents in their final years and are highly recommended.
  • pro The entire staff, from nurses to janitors, are kind, courteous, and caring.
  • pro Richard ensures there is an activity for residents, keeping them engaged.
  • pro The administrative team is friendly, approachable, and helpful.
  • pro The nursing staff, especially the RNs, demonstrate compassion and attentiveness.
  • pro Physical therapy services are delivered with professionalism and expertise.
  • pro The environment is serene and welcoming, with thoughtfully maintained outdoor spaces.
  • pro The facility is clean and free of unpleasant odors, indicating good care.
  • pro The PT staff Aurelia and Yulia are caring and go outside their scope to help, with Abraham leading the team.
  • pro Colby and Summer are fantastic to work with.
  • pro T.J., the in-house driver, safely escorts residents to doctor appointments.
  • pro Overall, many reviewers describe their stay as fantastic and would return.

Cons

  • pro Caregivers are always on their cell phones while residents wait to be changed and to eat.
  • pro Residents had bruises that were not there the day before, suggesting excessive force.
  • pro The Pines is horrible for both staff and patients; staff are mean toward each other and mock their own, causing patients to suffer.
  • pro The facility is consistently short-handed and overworked.
  • pro The meals were terrible and portions kept getting smaller.
  • pro Communication is terrible, with updates only when the facility calls to cover their arse.
  • pro The call buttons are not responded to promptly, putting residents at risk in emergencies.
  • pro Some nurses and aides falsified charts and documentation, risking patient safety.

Review

The Pines at Placerville Health Care Center is best suited for families seeking a skilled-nursing environment with a strong rehabilitation focus, where residents gain clear benefit from aggressive physical therapy, timely wound care, and a professional team that coordinates medical plans with emphasis on mobility and recovery. This community works well for seniors who can tolerate a busy, active setting and who value staff who know names, advocate for individualized plans, and deliver transportation and socialization support to maintain routines. For those pursuing post-acute recovery after surgery or a stroke, the Pines offers a concrete pathway back to independence, backed by therapists who push for progress and nurses who monitor every facet of care with consistency.

That said, several families should consider alternatives. If consistency and predictability across all shifts are non-negotiable, this facility may feel uneven, given reports of staffing gaps and variable responsiveness. If dining quality and meal variety are high priorities, the mix of opinions suggests some menus disappoint, with portions or choices not meeting expectations for long-term residents. Families who require flawless communication, zero tolerance for any perceived neglect, or robust protections against equipment or item loss may also want to compare other communities with stronger track records in safety oversight and transparent incident reporting. In short, the Pines can be excellent for rehab-driven care, but it is not the best fit for those who demand uniformly seamless operations and ironclad daily communication.

The strongest positives here center on clinical excellence and warmth from many front-line staff. The wound care team is repeatedly described as capable, and the physical therapy department is cited as a decisive factor in successful recoveries, with therapists who are firm, attentive, and deeply involved in individual progress. Residents note that licensed nurses and CNAs frequently treat people with kindness, respect, and genuine concern, and that administrative leaders are approachable and solution-oriented. The physical environment reinforces these strengths: a serene foothill setting, a well-kept courtyard, and inviting spaces that encourage outdoor time and safe activity. Family reviewers often highlight coordinated care moments, care plans aligned across units, transportation arranged smoothly, and social services guiding families through complex discharge and benefits processes, which can translate into real peace of mind during a stressful period.

Nevertheless, a chorus of caution runs through many accounts. Understaffing, or the perception of it, can slow response times and make urgent needs feel delayed. Several reviews recount experiences where call buttons were not answered promptly, or where staff appeared overwhelmed or distracted by high patient volume. There are serious allegations raised by some families about mistreatment or neglect, as well as a deeply troubling account of a resident death that was not immediately accompanied by clear communication or family involvement. These narratives, even if not universal, must be weighed seriously by families prioritizing safety and meticulous oversight. Other drawbacks include inconsistent food quality and smaller-than-expected portions, plus reports of missing belongings and disputed reimbursements, all of which erode confidence when daily operations feel fragile. The facility’s age and infrastructure have also shown wear in some reviews, though improvements have been initiated in recent years.

In deciding, the pro-focused strengths offset a significant portion of the operational bumps for families who prize results and engagement in rehabilitation. Where progress in mobility, functional recovery, and pain management is the central objective, the Pines delivers a capable, mission-driven team that can drive meaningful gains with the resident actively participating in therapy and care planning. Those gains can translate into a practical, tangible return on investment for families seeking shorter, goal-focused stays rather than open-ended long-term care. However, the meaningful drawbacks, safety and communication gaps, and the potential for care inconsistencies to undermine trust, mean that this community is not a universal remedy. For families weighing options, the Pines stands as a strong contender for rehab-centric care, but only if diligent, ongoing oversight and proactive family involvement are part of the plan.

Actionable next steps: arrange visits at multiple times to observe staff interactions, call-light responsiveness, and the cadence of therapy sessions. Request recent incident logs and discharge summaries to understand safety and communication patterns, and speak directly with the administrator, social services director, and the heads of rehabilitation. Inspect the dining area and sample menus, noting portion sizes and variety, and tour the grounds to confirm the consistency of cleanliness and odor control. Verify staffing ratios on varied shifts and ask how care plans are updated and shared with families. If a designated family liaison is available, secure one and set expectations for regular updates. If red flags persist, unreturned calls, unresolved concerns, or recurrent reports of neglect or theft, treat that as a clear signal to consider alternative communities with stronger, verifiable safety and reliability records. The Pines at Placerville offers a compelling rehab-forward option for engaged families, but it requires vigilant, ongoing assessment to ensure the balance between recovery momentum and everyday safety remains in tight alignment.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pines at Placerville Healthcare Center is an exceptional assisted living community located in the beautiful city of Placerville, California. We prioritize providing a comfortable and enjoyable living environment for our residents, offering a wide range of amenities to cater to their needs.

Our community features a beauty salon, perfect for pampering and enhancing the well-being of our residents. They can also enjoy their favorite television shows with our cable or satellite TV services. We provide convenient transportation options for outings and appointments through our community-operated transportation services.

For those who wish to stay connected, we have a computer center equipped with high-speed internet so residents can surf the web or communicate with loved ones. Our dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our skilled culinary team or they can utilize their kitchenette in their fully furnished units for personal meal preparation.

Residents can engage in various activities to keep them entertained and mentally stimulated. They can choose from an array of options such as gaming rooms, small libraries, resident-run activities, and fitness programs tailored to their specific needs. Those who desire tranquility will appreciate our garden and outdoor spaces where they can relax amidst nature.

At The Pines at Placerville Healthcare Center, we prioritize the well-being of our residents by offering 24-hour call systems and supervision to ensure their safety. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care such as diabetes diets and medication management. Mental wellness programs are available to promote emotional health.

We understand the importance of special dietary restrictions and cater to individual needs accordingly. Additionally, we assist with transportation arrangements for non-medical purposes as well as scheduled doctor's appointments.

Our community benefits from proximity to various amenities nearby. Residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

At The Pines at Placerville Healthcare Center, we strive to create a vibrant and comfortable environment where residents can thrive physically, mentally, and socially.

Nearby Places of Interest

This area of Placerville, California offers a convenient and accessible location with various amenities essential for senior living. With several physicians and medical facilities nearby, including Marshall Medical Center and the Marshall Hospital, seniors can easily access quality healthcare services. Additionally, there are pharmacies such as Rite Aid and Robinson's Pharmacy in close proximity for medication needs. For recreational activities, there are parks like Lumsden Park and Lions Park Playground within a short distance, providing opportunities for outdoor leisure. Transportation options like the Placerville Bus Station and Amtrak station offer ease of travel for seniors who may not drive. There are also cafes like Starbucks and Ugly Mug's Coffee nearby for social gatherings or simply enjoying a cup of coffee. Overall, this part of Placerville offers a balanced mix of healthcare services, dining options, recreational facilities, and transportation convenience suitable for senior living.

Physicians

  • Heart Anita MD Marshall Family Medicine (0.1 miles)
  • Marshall Emergency Room (0.1 miles)
  • La Mers, Juliet Dr - Emergency Medicine Physicians (0.1 miles)
  • Rochat Derald W MD (0.1 miles)
  • Derald - Rochat Derald W Rochat MD (0.1 miles)
  • Marshall Medical Obgyn Clinic (0.1 miles)
  • Marshall CARES (0.1 miles)

Hospitals

  • Marshall Medical Center (0.1 miles)
  • Marshall Hospital (0.1 miles)
  • Gold Country Skilled Nursing (2.3 miles)
  • Marshall Hematology and Oncology (10.3 miles)

Places of Worship

  • Family History Center (0.2 miles)
  • Gainsbrugh Jonathan Ministries (0.3 miles)
  • Pioneer Bible Church (9.3 miles)

Restaurants

  • Iron Wok (0.3 miles)
  • The Independent Restaurant and Bar (0.3 miles)
  • Main Street Melters (0.3 miles)
  • Bagel Works (0.4 miles)
  • Thai Unique (0.4 miles)
  • Old Town Grill (0.5 miles)
  • The Levee (0.5 miles)

Pharmacies

  • Rite Aid (0.5 miles)
  • Robinson's Pharmacy (0.5 miles)
  • Save Mart Supermarkets (0.6 miles)
  • Rite Aid (2.2 miles)
  • Raley's Pharmacy (2.4 miles)
  • Walmart Pharmacy (2.5 miles)
  • Walgreens (2.5 miles)

Cafes

  • Starbucks (0.5 miles)
  • Dedrick's Tea (0.5 miles)
  • Ugly Mug's Coffee (0.8 miles)
  • Bean Barn (2.2 miles)
  • Starbucks (2.6 miles)
  • Honey Bear Ranch (5.6 miles)
  • Marco's Cafe (8.5 miles)

Transportation

  • Placerville Bus Station (0.6 miles)
  • Placerville Amtrak (0.6 miles)
  • Hangtown Taxi (0.8 miles)
  • Steven P Bonak (1.6 miles)
  • Placerville Airport (PVF) (1.9 miles)
  • Budget Truck Rental (2.2 miles)
  • Bill's Taxidermy (3.5 miles)

Parks

  • Lumsden Park (0.9 miles)
  • Lions Park Playground (1.1 miles)
  • Lions Park (1.1 miles)
  • Lotus Park (8.2 miles)

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