Overall Review of Lakewood Townhome Apartments
caveat
9 reviews mention this
Management communication feels inconsistent
Many residents describe rude, hard-to-reach, or dismissive management interactions.
Several reviews complain about rude management and poor communication, including feeling ignored when requests were made and problems reaching the office or getting straight answers. A number of residents also mention situations where access, privacy, or staff conduct felt unreasonable, including being told they were no longer allowed on property after asking for information. On the other hand, a few reviews say management was professional, pleasant, and willing to discuss property issues without sugarcoating.
caveat
9 reviews mention this
Maintenance and utilities disappoint
Residents point to long repair waits and ongoing issues with pipes and water.
A recurring concern is maintenance response time and the reliability of repairs, with multiple reviews describing slow or inadequate help. Several residents specifically call out pipe and water problems, including being without water for hours and hot water taking a long time to return. Others describe a maintenance team that can take longer than expected but does resolve items, and some say newer ownership improved maintenance and addressed earlier bug issues.
caveat
7 reviews mention this
Pricing changes feel too high
Residents frequently say rent and fees have become hard to justify.
Multiple reviews mention rent increases and added charges, including confusion around pet rent and steep jumps over time. Some residents describe current pricing as too expensive for what they get, including comments about high costs relative to apartment size. A few other reviews offer a counterpoint, saying the place felt affordable or priced well at least at certain times, but the higher-cost theme still shows up often.
caveat
7 reviews mention this
Grounds and shared areas keep shifting
Reviews repeatedly mention pond, pool, and upkeep issues over time.
Several residents describe the pond and outdoor areas as a point of decline, citing drainage, dry water, and mess or long-lasting problems. A few reviews also mention the pool being closed often and describe weeds, trash, or a general lack of upkeep. There are also quieter, more positive takes that describe the property as well maintained and peaceful, but the pond-and-upkeep complaints come up more than once.
caveat
8 reviews mention this
Cleanliness and pests are debated
Residents differ on cleanliness, with some reporting pest problems.
Some reviews mention cleanliness problems directly, including complaints about bugs and pest infestations like roaches or bed bugs. Other residents say they did not see pests around their apartments and describe units as clean. A few also credit ownership changes with addressing earlier bug issues, but the pest-and-mess concerns still recur across reviews.
common
7 reviews mention this
Safety and noise level split opinions
Some residents describe the area as safe and quiet, while others raise serious safety concerns.
A number of reviews describe the community as safe and quiet day or night, including mentions of good neighborhood feel and peaceful living. Others raise safety-related issues, including allegations involving how management handled an incident. There are also comments about security access, like needing a code to enter, which reflects how some residents think about safety in day-to-day life. Nearby options include hospitals and clinics, which may matter to residents when planning for care and emergencies.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.