Lakewood Townhome Apartments

Pros

• Management is described as professional and maintenance responds promptly to emergencies.
• Lakewood is praised for peace, tranquility, and a quiet living environment.
• Under new ownership, residents note upgrades and effective pest control with a capable maintenance team.
• The community is viewed as safe, with neighbors looking out for each other.
• The apartments are considered affordable, clean, and well-maintained, with friendly staff.
• Residents appreciate privacy and a comfortable, quiet experience.
• Some former tenants would consider returning or would recommend Lakewood to others.

Cons

• Management is rude, dismissive, and always looking for new ways to charge residents.
• Rent has been raised repeatedly, making the units overpriced for their size and condition.
• Maintenance is slow to respond and repairs take excessive time; tenants sometimes have to fix things themselves.
• The property is plagued by pest and cleanliness concerns, with infestations used as a justification against tenants.
• Privacy is compromised, as management can enter units for "assess damages" without proper notice.
• Under new ownership, upkeep has declined, with drained ponds, limited amenities, and malfunctioning laundry facilities.
• There are safety and nuisance issues, including disruptive tenants, drug activity, and excessive trash and weeds.
• Office staff are frequently unavailable, making communication and issue resolution difficult.

Review

Residents' experiences at this property are clearly all over the map, reflecting a place that has seen real changes over time and has left very different impressions depending on when and who you ask. Some tenants praise management for professionalism and quick maintenance response in emergencies, and they describe the area as peaceful, safe, and well-kept, especially after a new ownership took over. They highlight quiet surroundings, a lake nearby, and neighbors who look out for one another. For these residents, Lakewood Townhomes delivers on safety and tranquility, with a sense of community and occasional improvements that have made it nicer to live there.

But the other half of the picture is far more critical. A large portion of reviews centers on management as rude, difficult to reach, or financially predatory. Several tenants complain about rent increases that feel abrupt or opaque, including an unexpected jump from around 1,330 to 1,430 due to pet rent and other charges, and later mentions of even higher prices as ownership changed hands. One tenant notes the frustration of feeling charged for things that were supposedly included, or being hit with new fees as the property is upgraded. There are frequent accusations that the new owners are "money hungry," with an emphasis on monetizing every possible service or factor rather than focusing on value for residents.

Maintenance and infrastructure emerge as another major battleground. A number of reviews criticize slow or inconsistent maintenance responses, with some residents waiting hours or days for fixes and others reporting persistent problems with pipes, water supply, and odors. Several accounts refer to pipes smelling bad, water turning off for long periods, and unreliable hot water. By contrast, a different set of residents describes maintenance as prompt, especially in emergencies, and some note improvements after the new management took over - such as repairs to a previously bug-prone unit, new windows, better gates, and upgraded common areas. The divergence here suggests that, depending on your unit, the maintenance experience can swing from frustrating to satisfactory.

The property's environment and safety perceptions also vary widely. Some tenants report issues with pest and vermin activity, stray animals, or concerns about drugs and unruly behavior among certain tenants, with one particularly troubling claim about a resident assaulting an elderly person and management not taking eviction action, prompting a BBB-related complaint. Others insist the complex is safe and quiet, with no roaches or roaming pests, and point to the lake setting, gated entry, and neighborhood camaraderie as positives. A few reviews even reference ongoing disputes over privacy and the extent to which the management can or should enter a renter's space, urging tenants to carefully review their leases.

Access to the office and overall management presence appears consistently important in shaping experiences. Numerous reviews note that managers and staff are frequently absent during business hours, making it hard to address concerns or obtain timely information. In some cases, tenants report feeling dismissed or spoken to rudely, while others recount positive conversations with a courteous, receptive manager who is willing to discuss issues openly. There are dramatic anecdotes about attempts to obtain contact information for the owning company, only to be told to leave the property, or to be contacted later in a way that feels reactive rather than proactive. These patterns underscore a real dependence on the human element of the property experience - availability, responsiveness, and tone.

Finally, the property's evolution in terms of aesthetics and facilities can't be ignored. Some residents reminisce about a time when the pond and park area were vibrant and well-kept, the grounds were greener, and the community felt cohesive. Others describe a landscape that has degraded into a desert-like park, drained ponds, closed pools, and weeds or trash around the premises. Not surprisingly, opinions diverge about whether the changes reflect better management and modernization or a loss of the sense of place that long-time residents remember. There are also voices of optimism about upgrades and improvements under the new ownership, including bug problems being addressed and maintenance staff becoming more reliable, even as others warn that even these gains don't undo years of frustration.

In sum, the sentiment around Lakewood Townhomes is a tapestry of highs and lows that shifts with time and individual circumstances. Some tenants enjoy a peaceful, well-kept living environment with responsive emergency maintenance and pleasant management interactions. Others feel overwhelmed by escalating rents, opaque charges, limited office presence, and slow or inconsistent repairs, all compounded by concerns about privacy and safety. The common thread is a property in flux: ownership changes, evolving staff dynamics, and ongoing attempts to balance upkeep, community standards, and cost. Prospective residents would do well to examine the current ownership's track record, verify what fees are included in the rent, and assess how easily they can access management and report issues before deciding to call Lakewood Townhomes home.

This part of Tucson, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several dining options nearby including fast food chains like Jack In The Box and Culver's, as well as more upscale choices at Desert Diamond Buffet, there is something for everyone's taste. The easy accessibility to Tucson International Airport and the Rental Car Center makes traveling a breeze. Additionally, there are multiple pharmacies, medical facilities, hospitals like University of Arizona Healthcare Hospital and VA Medical Center, and cafes such as Starbucks and Dutch Bros Coffee in close proximity for convenience. For those seeking spiritual fulfillment, there are various places of worship nearby along with recreational opportunities at parks like Reid Park and Palo Verde Park. Overall, this area provides a well-rounded living experience with plenty of options for seniors to enjoy their retirement years.

Restaurants

• Jack In The Box (1.2 miles)
• Beyond Bread (2.4 miles)
• In-N-Out Burger (3.4 miles)
• Desert Diamond Casino bingo hall (3.8 miles)
• Desert Diamond Buffet (3.8 miles)
• Culver's (3.9 miles)
• McDonald's (4.1 miles)

Transportation

• Rental Car Center (2.3 miles)
• National Car Rental (2.3 miles)
• Delta Airlines (2.4 miles)
• Main Terminal (2.4 miles)
• Tucson International Airport (TUS) (2.4 miles)
• Tucson Airport Executive Terminal - TIA Tower (2.4 miles)
• Concourse A (2.4 miles)

Pharmacies

• Walgreens (2.7 miles)
• Walgreens (4.2 miles)
• Safeway Food & Drug (4.5 miles)
• Walgreens (4.5 miles)
• Fry's Pharmacy (4.8 miles)
• Walmart Pharmacy (4.8 miles)
• Walgreens (5.2 miles)

Physicians

• UAMC South Campus Outpatient Clinics (2.8 miles)
• Clinica Del Alma (4.1 miles)
• Savahcs Saguaro Clinic (4.4 miles)
• Tucson Occupational Medicine (5.1 miles)
• Complimentary Medicine Association (5.2 miles)
• SoundPoint Hearing Centers (5.3 miles)
• Midvale Medical Center (5.3 miles)

Hospitals

• University of Arizona Healthcare Hospital (2.9 miles)
• VA Hospital Building 80/Lab (4.4 miles)
• VA Medical Center (4.4 miles)
• Tucson Natural (5.8 miles)
• Danville Services (6.1 miles)
• Providence Service (6.4 miles)
• Kindred Hospital - Tucson (6.5 miles)

Cafes

• The Diamond Cafe (3.8 miles)
• Starbucks (3.8 miles)
• Dutch Bros Coffee (3.9 miles)
• The Human Bean (5.3 miles)
• Starbucks (5.6 miles)
• Starbucks (5.8 miles)
• Dutch Bros Coffee (6.1 miles)

Theaters

• Century Theaters at Tucson Marketplace (4.1 miles)
• Century Park Place 20 And Xd (5.8 miles)

Places of Worship

• Apostolic Bethel Temple (4.1 miles)
• Rincon Congregational Church (6 miles)
• Christ Presbyterian Church (6.4 miles)
• Mission San Xavier del Bac (6.4 miles)
• Franciscan Friars (6.4 miles)

Parks

• Julian Wash Greenway (4.2 miles)
• Reid Park (5 miles)
• Palo Verde Park (6.2 miles)