Information last verified:
350 South Forest, West Bend, WI 53095
For more information about senior living options: (844) 490-3973
The staff are very friendly and go above and beyond to care for residents. Residents receive spectacular care and are kept comfortable and well looked after. The food is wonderful and meals are well-prepared. Management is dedicated, involved in daily routines, and top-notch. The facility is described as beautiful, with a caring staff. Families report positive experiences and would highly recommend the place. Staff are willing to bend over backwards to support residents and their families.
Residents are left unattended and in bed all day, with restroom needs ignored. Staff are accused of stealing pills and sleeping on the job, compromising resident safety. Management and ownership are portrayed as uncaring and money-driven, neglecting residents’ welfare. The food is described as terrible and poorly prepared. The owners are alleged to prioritize money and even misuse hazard pay for personal use. Medical emergencies and oxygen monitoring are not promptly addressed; staff fail to call doctors or get residents to care. Communication is poor, with pagers often unanswered and emergency responses slow. The environment is described as dirty and unsanitary, with residents sometimes found neglected or in distress (e.g., feces/urine left unattended).Ivy Manor Of West Bend Bldg 2 is best suited for families that value a warm, familial atmosphere with a hands-on, engaged staff and a management team that appears invested in daily care. When care is consistent and well-staffed, residents and families report meaningful connections, thoughtful activities, and staff who go the extra mile. This creates a sense of community and stability that can feel reassuring for loved ones who thrive on personal attention and regular interaction with caregivers. The clear caveat is that experiences across reviews are highly polarized, signaling that the day-to-day reality hinges on staffing consistency and leadership focus.
Those who may want to consider alternatives include families with high medical acuity or strict safety expectations. Several reviewers raise red flags about safety, responsiveness, and overall risk management, including accusations of neglect, delayed medical response, and residents left unattended for long periods. Reports of medication issues, poor hygiene, and even incidents described as severe lapses in supervision suggest that this community may not provide the reliable level of medical oversight some situations demand. For families prioritizing predictable safety records, transparent incident resolution, and steady, ongoing monitoring, other options could be more reassuring.
On the positive side, the strongest recurring thread is a sense of genuine care when staff are present and engaged. Multiple families praise compassionate aides, welcoming dining experiences, and meaningful social activities, with residents seeming content and emotionally supported. The administration is repeatedly described as involved and attentive, with several accounts of staff flexibility and a collaborative, family-like culture. In settings where turnover is low and leadership is visible, these elements translate into a living environment that feels nurturing, respectful, and pleasant for many residents.
Counterbalancing these strengths are persistent concerns about consistency and safety. A substantial portion of reviews allege understaffing, slow response times, and lapses in essential duties such as timely assistance with toileting, monitoring oxygen levels, and timely medical communication. Some families report disturbing conditions, including poor hygiene, residents left in distress, and, in extreme cases, serious consequences that required hospital care. Allegations of improper medication handling and staff disengagement amplify the sense that risk management is uneven. Such factors can undermine trust, especially for families with loved ones who depend on reliable, proactive supervision.
The pros and cons must be weighed with caution: when staffing is robust and management remains actively involved, Ivy Manor can deliver the kind of personalized senior care that feels reassuring and humane. The care quality appears to be highly contingent on who is on shift and how well the leadership team sustains continuous oversight. Where those conditions hold, residents benefit from attentive caregivers, engaging programming, and a culture that treats residents with dignity. Where they do not, risks of neglect, delayed responses, and inconsistent care can overshadow the positives, leading to a fragile sense of security for families.
In the end, this community warrants targeted, thorough due diligence. Prospective families should schedule unannounced visits, seek to talk with current residents and their families, and request recent state inspection results and staffing ratios.Ask concrete questions about response times, medication practices, and the process for escalating concerns. Insist on meeting the administrator and the primary nursing staff, and request a written care plan that outlines how emergencies and oxygen monitoring are handled. For some families, Ivy Manor offers a hopeful, caring environment with a capable, involved team. For others, especially those with high safety expectations or complex medical needs, exploring additional options with stronger, verifiable safety records may be prudent. The decision should rest on a clear, firsthand sense of daily operation, staffing reliability, and whether the specific loved one’s needs align with the facility’s demonstrated strengths.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ivy Manor of West Bend Building 2 in West Bend, WI is a memory care assisted living community that provides comprehensive care services and a wide range of amenities to ensure the comfort and well-being of its residents.
The community offers fully furnished accommodations that are equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Each resident has access to a kitchenette, allowing them to prepare light meals and snacks as desired. Housekeeping services are provided to maintain a clean and organized living environment.
Residents can enjoy the beautiful outdoor spaces and gardens, perfect for relaxation or socializing with fellow residents. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the professional culinary team. Special dietary restrictions are also accommodated for individual needs.
To promote mental wellness, Ivy Manor offers specialized memory care programming designed specifically for individuals with memory impairments such as Alzheimer's or dementia. A mental wellness program is also available to support overall cognitive health.
The caregivers at Ivy Manor provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications on time and in the correct dosage.
Residents can engage in various activities throughout the day through scheduled daily activities and resident-run programs. These activities aim to stimulate cognitive function, encourage social interaction, and promote physical well-being.
Conveniently located near two cafes, ten parks, five pharmacies, twelve physicians' offices, twenty restaurants, two transportation options, two places of worship, and three hospitals nearby ensures that residents have easy access to necessary amenities and healthcare facilities.
At Ivy Manor of West Bend Building 2, residents receive top-quality care in a warm and welcoming environment designed for their unique needs.
Ivy Manor Of West Bend Bldg 2 is located at 350 South Forest, West Bend, WI 53095 in Washington County, Wisconsin
Ivy Manor Of West Bend Bldg 2 offers a comprehensive range of features designed to enhance the quality of life for residents experiencing memory challenges. Assistance with dressing and bathing promotes dignity and comfort, while medication management ensures that each resident adheres to their treatment plans, minimizing confusion about dosages. Meal preparation and service are tailored to meet dietary needs, encouraging proper nutrition that supports overall health. Activities of daily living assistance fosters independence as much as possible, empowering residents to maintain routines they are familiar with. The facility's 24-hour supervision provides a secure environment, reducing anxiety for both residents and families. Meanwhile, a mental wellness program, alongside specialized memory care programming and targeted support for mild cognitive impairment, creates opportunities for engagement and cognitive stimulation, which are essential in managing symptoms associated with dementia and Alzheimer's disease. Together, these elements contribute to a nurturing atmosphere where residents can thrive amidst their unique challenges.
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