350 South Forest, West Bend, WI 53095
For more information about senior living options: (844) 490-3973
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The staff is very friendly. Management is top notch. The staff and management go above and beyond to keep residents safe and comfortable. They truly care for their residents. This is a beautiful place to bring loved ones, with caring staff. The nursing is competent. Food is wonderful. This place is wonderful and residents are treated with kindness and respect.
A reviewer claims staff leave residents wet for eight hours or more and a resident died from negligence after a fall. They allege staff only care about money, pagers are unanswered, the cook doesn't wear gloves, and the food is for dogs. The owner is described as in his 60s who scratches his butt before washing his hands. One reviewer calls the place horrible, with management and staff who steal pills and sleep on the job. They say their grandmother was on the floor and needed to be tracked down to get help; residents are left in bed all day. They state they wouldn't even send their dog there, calling it death manor. A family pulled their grandpa out after finding him in bed full of feces and urine, with nurses giving attitude and delaying care. They claim the facility neglects residents, leaves them unattended, and wastes money. The owners are accused of caring only about money, stealing hazard pay, and using it to remodel their homes; staff are said to be under the influence and administering residents' pills; residents are neglected and abused; the food is poorly made. A reviewer reports a resident's oxygen level dropping to 79 for two days and staff not calling a doctor or hospital. The food is described as terrible, and staff are very slow to respond, even in emergencies. A strong warning not to send loved ones there, stating "Do not send your loved ones there" and calling the place bad. There is neglect and understaffing, with residents not attended to and left on toilets for up to an hour; residents are underfed with non-nutritional meals. Oxygen levels were extremely low and not promptly treated, with a later ICU transfer described as necessary. The overall tone includes a revolving door of staff and ambivalent management that needs improvement.The collection of reviews about Ivy Manor is striking in its contrast. On one side, there are several accounts that describe a facility filled with caring staff, compassionate management, engaging activities, and a level of care that has left family members feeling grateful and residents well tended. On the other side, a substantial number of reviews condemn the place as unsafe, neglectful, and profit-driven, with frightening anecdotes about medical mismanagement, poor hygiene, and indifference from leadership. Taken together, the impressions form a polarized portrait that makes clear how differently this home can feel depending on who you ask and when you visit.
Several reviewers speak highly of the environment and the people who work there. One reviewer says their mother has been there for two months and is "receiving spectacular care," loves the staff, and enjoys the activities and food; they would absolutely recommend Ivy Manor. Another reviewer expresses unwavering confidence, stating that "the staff and management went above and beyond to make sure that two of my family members were safe and comfortable," noting that they truly care for residents and that there is exceptional oversight. There are repeated appreciations for friendly staff, knowledgeable nursing, and an emphasis on a positive daily routine, with phrases like "Great activities," "food is wonderful," and "management involved in every day routine." Some reviewers even recall long-term satisfaction, with one commenter asserting that five years later they are still impressed with the quality of care, including support for a mother who passed away there and was cared for until the end.
Yet, a substantial portion of the feedback reads like a cautionary tale. The negative narratives are blunt and alarming: claims that staff are money-focused, that important communications are ignored, and that safety and hygiene standards are not upheld. One reviewer warns, "Do not leave your family members here, they leave them wet for 8 hours plus," and another alleges that a resident died from negligence after a fall. Pagers are said to go unanswered, and there are criticisms of management and a cook who allegedly does not wear gloves. A particularly vivid claim describes an owner in his 60s who, according to the reviewer, "scratches butt before washing hands," underscoring concerns about basic hygiene. Other comments accuse staff of stealing pills, sleeping on the job, and leaving residents in bed all day, with one especially troubling note about a grandparent found in bed full of feces and urine and nurses giving attitude when approached.
There are also complaints centered on medical responsiveness and safety. Several reviews describe oxygen levels dropping dangerously - one report cites a level of 79 for two days, with a failure to call a doctor or hospital promptly. Another account notes oxygen dropping to 79 and someone not being sent to ICU quickly enough, followed by a difficult transition to care elsewhere. The recurring theme across these accounts is understaffing and slow, or absent, emergency response, with some reviewers stating that residents were left on toilets for extended periods or not attended to when they needed urgent help. The combination of reports about under-staffing, delays in medical intervention, and residents left unattended creates a strong impression of risk for some families.
In the midst of these warnings, several reviews reinforce that experiences can vary dramatically depending on when and where you look. A number of positive testimonials emphasize that the staff are kind, the management is involved, and residents are treated with dignity and affection. Some reviewers underscore that the facility is a "beautiful place" with caring staff who put the residents' well-being first, praising specific individuals for their dedication and hard work. Others describe the environment as welcoming, with good oversight and a culture of respect that extends to family members visiting and expressing gratitude for the level of care received.
In the end, the discussions surrounding Ivy Manor present a dichotomy between glowing praise and vehement warnings. The positive notes highlight warmth, attentiveness, and a sense that residents thrive under attentive care and active programming. The negative notes, by contrast, emphasize neglect, inadequate response times, hygiene concerns, and financial or management practices that some observers interpret as prioritizing money over people. Anyone considering Ivy Manor would do well to weigh these divergent perspectives carefully, perhaps visiting personally to observe staffing patterns and responsiveness, asking pointed questions about emergency procedures and medication handling, and seeking out recent, firsthand accounts to determine whether this particular home aligns with their standards and expectations for care.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ivy Manor of West Bend Building 2 in West Bend, WI is a memory care assisted living community that provides comprehensive care services and a wide range of amenities to ensure the comfort and well-being of its residents.
The community offers fully furnished accommodations that are equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Each resident has access to a kitchenette, allowing them to prepare light meals and snacks as desired. Housekeeping services are provided to maintain a clean and organized living environment.
Residents can enjoy the beautiful outdoor spaces and gardens, perfect for relaxation or socializing with fellow residents. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the professional culinary team. Special dietary restrictions are also accommodated for individual needs.
To promote mental wellness, Ivy Manor offers specialized memory care programming designed specifically for individuals with memory impairments such as Alzheimer's or dementia. A mental wellness program is also available to support overall cognitive health.
The caregivers at Ivy Manor provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications on time and in the correct dosage.
Residents can engage in various activities throughout the day through scheduled daily activities and resident-run programs. These activities aim to stimulate cognitive function, encourage social interaction, and promote physical well-being.
Conveniently located near two cafes, ten parks, five pharmacies, twelve physicians' offices, twenty restaurants, two transportation options, two places of worship, and three hospitals nearby ensures that residents have easy access to necessary amenities and healthcare facilities.
At Ivy Manor of West Bend Building 2, residents receive top-quality care in a warm and welcoming environment designed for their unique needs.
Ivy Manor Of West Bend Bldg 2 is located at 350 South Forest, West Bend, WI 53095 in Washington County, Wisconsin
Ivy Manor Of West Bend Bldg 2 offers a comprehensive range of features designed to enhance the quality of life for residents experiencing memory challenges. Assistance with dressing and bathing promotes dignity and comfort, while medication management ensures that each resident adheres to their treatment plans, minimizing confusion about dosages. Meal preparation and service are tailored to meet dietary needs, encouraging proper nutrition that supports overall health. Activities of daily living assistance fosters independence as much as possible, empowering residents to maintain routines they are familiar with. The facility's 24-hour supervision provides a secure environment, reducing anxiety for both residents and families. Meanwhile, a mental wellness program, alongside specialized memory care programming and targeted support for mild cognitive impairment, creates opportunities for engagement and cognitive stimulation, which are essential in managing symptoms associated with dementia and Alzheimer's disease. Together, these elements contribute to a nurturing atmosphere where residents can thrive amidst their unique challenges.
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