Tender Reflections Weston

Pros

• The staff at Tender Reflections are described as caring, compassionate, and responsive, treating residents with dignity and respect.
• Families feel supported by the staff who answer questions and assist them through their loved ones’ journey.
• The facility is praised for its beautiful setting and well-maintained environment, offering natural lighting and a secure atmosphere for residents.
• Residents enjoy a variety of meals and snacks, with staff accommodating even finicky eaters.
• The community director is dedicated and readily available to address any concerns or questions from families.
• Tender Reflections stands out among other facilities in Marathon County due to its exemplary responsiveness and best practices in memory care.
• Families report feeling blessed to have their loved ones in the care of Tender Reflections, making it a highly recommended facility.

Review

The reviews for Tender Reflections, a memory care facility in Weston, Wisconsin, paint a starkly divided picture of the quality of care provided to residents. Many reviews express deep dissatisfaction with the level of service and attention given to loved ones placed in the facility. Several reviewers strongly advise against choosing Tender Reflections, citing severe neglect and inadequate staffing as critical issues. They recount instances where residents were left unattended for extended periods, sometimes calling out for help from their rooms without receiving any assistance. In one review, it is noted that there are often only two caregivers available to manage all residents during a shift, which raises serious concerns about the feasibility of providing proper care.

Critics focus particularly on the cleanliness and overall well-being of residents. One reviewer described distressing scenarios where family members were discovered sitting in soiled clothing for hours and were not adequately assisted during mealtimes—all while other patients wandered outside unsupervised despite the facility being a locked-down environment. These descriptions highlight potential lapses in both basic hygiene standards and patient safety protocols. The emotional toll on families attempting to contact their loved ones is evident as well; another reviewer shared their frustrating experience trying to connect via phone during the COVID-19 pandemic, only to find that no one was answering calls or returning messages.

In direct contrast to these negative experiences are several glowing reviews from families who report a highly positive experience at Tender Reflections. Many note that their loved ones receive compassionate care in a welcoming environment. One family highlighted how quickly and effectively staff evaluated their mother upon arrival from another facility facing closure due to eviction concerns. This family's account describes seamless communication with management regarding their parents' needs and praises staff who go "above and beyond" to make each transition smooth.

Another reviewer echoed similar sentiments about the skillful attentiveness of employees, emphasizing how each resident is treated with dignity and respect throughout their stay. Families appreciate that individual care plans are tailored closely according to each resident's medical progress, ensuring a personalized approach that can address both physical health needs and emotional support through various challenges faced by individuals suffering from memory-related issues.

Descriptive accounts paint a vivid image of the facility itself as well; reviewers describe spacious common areas filled with natural light and secure premises designed for both safety and comfort—elements that seem vital for creating an enjoyable living space for those with memory impairments. Families shared how multiple areas are set up for visits—both large gatherings as well as smaller family interactions—which adds flexibility while maintaining accessible engagement between residents and visiting relatives.

Ultimately, readers will find widely divergent opinions on Tender Reflections—highlighting significant discrepancies in experiences between families who have praised its services versus those lamenting inadequate care provisions. While some lauded the warm-heartedness of staff members who genuinely seem dedicated to providing exceptional service amid challenging circumstances, others felt compelled to raise alarm bells over potentially grave shortcomings in resident oversight and daily attention—a disparity indicating room for improvement at this memory care facility amidst its apparent successes.

This part of Weston, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple hospitals such as Ministry Health Care and St Clares Hospital nearby, residents can have easy access to healthcare services. There are also various physician offices including Marshfield Clinic Weston Center and Fehrman Orthodontics for medical needs. The dining options in the area cater to different tastes, with options like Brews Brothers Pub and Patron Mexican Restaurant & Bar. Pharmacies like Pick 'n Save Pharmacy and Walgreens ensure that medication needs can be easily met. Additionally, there are places of worship such as St Therese Catholic Church and Highland United Methodist Church for spiritual support. For recreational activities, parks like George Street Park and Rib Mountain State Park offer opportunities for outdoor enjoyment. Overall, this part of Weston provides a well-rounded community for seniors seeking a comfortable living environment with essential services nearby.

Hospitals

• Ministry Health Care (0.4 miles)
• St Clares Hospital Of Weston (0.5 miles)
• Ascension St Clare's Hospital (0.5 miles)
• St Clares Ministry Health Weston (0.6 miles)
• North Central Health Care (3.2 miles)

Physicians

• Weston Oral-Maxillofacial Surgery (0.5 miles)
• Marshfield Clinic Weston Center (0.5 miles)
• Marshfield Clinic (0.5 miles)
• Ministry Medical Group (0.5 miles)
• Derma Renew Medical Spa - Terry L Bucan Do (1 miles)
• Fehrman Orthodontics (1.2 miles)
• Kuhn Hearing Center (1.4 miles)

Restaurants

• Brews Brothers Pub (0.5 miles)
• Briq's Soft Serve (0.6 miles)
• Tine And Cellar (0.7 miles)
• Wendy's (0.7 miles)
• Patron Mexican Restaurant & Bar (0.8 miles)
• El Charro Authentic Mexican Restaurant (1.3 miles)
• Burger King (1.3 miles)

Pharmacies

• Pick 'n Save Pharmacy (0.9 miles)
• Trig's Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Shopko Rothschild Pharmacy (1.5 miles)
• Puramed Bioscience (1.7 miles)
• Southside Pharmacy (3.2 miles)
• Young's Drug Store (3.2 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (3.6 miles)
• Whitewater Music Hall (4.9 miles)
• Biggby Coffee (5.5 miles)

Places of Worship

• St Therese Catholic Church (1.7 miles)
• Highland United Methodist Church (1.8 miles)
• St Peter Ev Lutheran Church-Wels (1.8 miles)
• Wels (2.3 miles)
• Bouldin Sid Rev & Joan (2.4 miles)
• St Agnes Parish (3 miles)
• Wausau Bible Church (3.8 miles)

Parks

• Kort Street Boat Launch and Park (1.8 miles)
• George Street Park (2.3 miles)
• Radtke Park (2.5 miles)
• Riveredge Parkway (4.3 miles)
• Isle of Ferns Park (4.4 miles)
• Rib Mountain State Park (5.1 miles)
• Marathon Park (5.5 miles)

Transportation

• U-Haul (2.9 miles)
• U-Haul Neighborhood Dealer (3.6 miles)
• Lamers Bus Station (4 miles)
• D bus (4.8 miles)

Theaters

• Cedar Creek Cinema Rothschild, Wi (3.4 miles)