Azura Memory Care of Wausau

Pros

• The staff at Azura Memory Care of Wausau are friendly, helpful, and patient with the residents, providing excellent care.
• Residents enjoy a great activity program that keeps them engaged and includes fun field trips.
• Families appreciate the delicious meals prepared by the chef, which create a homely atmosphere.
• Communication from the staff is prompt and supportive, giving families peace of mind about their loved ones' care.
• The facility is clean, organized, and well-maintained, contributing to a pleasant living environment for residents.
• Caregivers demonstrate empathy and attentiveness to each resident's individual needs and preferences.
• Recent management changes have led to significant improvements in quality of life for both residents and staff.
• Families feel grateful for the loving and compassionate care their loved ones receive at Azura.

Cons

• The Administrator was flighty and rude, constantly discussing personal problems, leading to a negative experience for the family.
• The facility refused to re-admit a resident after hospitalization, even after they improved, resulting in disappointment and frustration.
• Management received a low rating due to perceived unprofessionalism from the Executive Director.
• There were instances of residents having food on their clothes, indicating a lack of attention to detail in care.
• Some residents may be uncomfortable with shared shower facilities and would prefer private bathrooms for more personal care.
• Concerns about staffing turnover were mentioned, although the remaining staff were praised.
• A family member felt the need for better introductions between caregivers and family members during visits.

Review

Azura Memory Care of Wausau has garnered a mix of reviews that reveal the complexities associated with providing care for individuals dealing with memory-related issues. Several families highlighted stark contrasts between experiences, particularly when comparing initial interactions and ongoing care. For instance, one review detailed a frustrating experience with an Administrator who was described as flighty and rude, showcasing how administrative attitudes can impact family decisions and perceptions of care facilities. This unfortunate interaction culminated in a family's decision to seek alternative care arrangements after their loved one was hospitalized due to behavioral issues linked to COVID-19 and pneumonia. The decision by the facility not to re-admit him after recovery left a lasting negative impression, leading the reviewer to vow never to recommend this establishment.

Conversely, many other reviewers lauded Azura for its supportive environment and engaged staff. Families expressed gratitude towards the patient and caring caregivers who work tirelessly to ensure residents receive high-quality care. One reviewer noted that even while being out of town, communication from the facility was prompt and attentive—a crucial factor for those entrusting their loved ones’ well-being to others. The activities offered at Azura were also frequently praised; residents are kept engaged through various events and outings that foster social interaction and mental stimulation.

The physical environment at Azura Memory Care has also been positively recognized. Visitors noted the facility is new, clean, and visually appealing. One family member emphasized enjoyability during events like Thanksgiving lunch—commenting on how delicious meals served help create a homelike atmosphere within the facility. This attention to detail reflects an overarching philosophy at Azura that prioritizes comfort while maintaining safety for its residents.

However, some criticisms remain regarding management's responsiveness compared to floor staff’s efforts; one review specifically mentioned that while direct caregivers merited high praise (a 5-star rating), management only warranted a 2-star rating due to perceived unprofessionalism by leadership personnel. This dichotomy suggests that while hands-on staff demonstrate commitment and empathy, systemic issues may exist within higher tiers of administration impacting overall resident satisfaction.

A significant number of reviews pointed out improvements following changes in leadership—reporting positive outcomes from increased consistency among staff members as well as enhanced quality-of-life programming tailored for residents’ needs. Families observed greater attentiveness toward cleanliness standards, meal quality, and engaging activities since these shifts occurred; illustrating how vital effective leadership is in enhancing resident experiences.

Despite some concerns raised about staffing turnover—an issue felt across various healthcare sectors—the collective sentiment remains highly supportive of Azura Memory Care’s mission. Families feel reassured knowing their loved ones are treated with dignity and respect amidst challenges posed by memory impairment conditions such as Alzheimer’s disease or related disorders. One poignant testimonial encapsulated this appreciation: "Azura doesn't just hire staff; they hire angels," highlighting not just satisfaction but emotional connections built between caregivers and those they support.

In conclusion, Azura Memory Care of Wausau presents itself as a dynamic community dedicated primarily to providing essential services for individuals suffering from memory-related challenges. While certain areas leave room for improvement—specifically in management operations—the overall environment nurtures compassion-driven care deeply appreciated by many families navigating difficult transitions regarding their loved ones' well-being. As discussions surrounding memory care continue evolving within our society today more than ever before—a place like Azura stands out through its commitment both tangibly within day-to-day operations—and empathetically through heartfelt relationships formed over time with each cherished resident it serves.

This part of Wausau, Wisconsin offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable place to live. With several restaurants within close proximity, such as Olive Garden and IHOP, residents can enjoy dining out without traveling far from home. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. The presence of reputable medical facilities like Ministry Medical Group and Marshfield Clinic ensures quality healthcare services are readily available. For recreation, there are parks like Rib Mountain State Park and Riveredge Parkway where seniors can enjoy nature and outdoor activities. Places of worship like Our Saviors Lutheran Church provide spiritual support, while transportation options like U-Haul Neighborhood Dealer make it easy to get around the area. Overall, this neighborhood offers a convenient and well-rounded environment for seniors looking to settle down in Wausau.

Restaurants

• Olive Garden (0.3 miles)
• Rocky Rococo (0.4 miles)
• El Mezcal (0.5 miles)
• IHOP (0.7 miles)
• HuHot Mongolian Grill (0.7 miles)
• Subway (0.7 miles)
• Briq's Soft Serve (1 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Southside Pharmacy (2.3 miles)
• Young's Drug Store (2.3 miles)
• Walgreens (2.5 miles)
• Puramed Bioscience (2.6 miles)
• Trig's Floral & Home (2.8 miles)
• Walgreens (2.9 miles)

Physicians

• Ministry Medical Group (0.5 miles)
• Bone & Joint Clinic (0.9 miles)
• Marshfield Clinic (1.7 miles)
• Michael Umland MD (2.3 miles)
• Aspirus Family Physicians (2.3 miles)
• Marshfield Clinic (2.4 miles)
• Marshfield Clinic Stettin Center (2.4 miles)

Cafes

• Starbucks (0.8 miles)
• Panera Bread (2.5 miles)
• Starbucks (2.6 miles)
• Whitewater Music Hall (2.8 miles)
• Starbucks (2.9 miles)

Parks

• Rib Mountain State Park (1 miles)
• Rib Mountain State Park (1.4 miles)
• Radtke Park (2 miles)
• Riveredge Parkway (2.5 miles)
• Isle of Ferns Park (2.5 miles)
• Kort Street Boat Launch and Park (2.6 miles)
• Marathon Park (2.6 miles)

Transportation

• U-Haul Neighborhood Dealer (1.1 miles)
• D bus (3.1 miles)

Places of Worship

• Our Saviors Lutheran Church (1.6 miles)
• Rocket Industrial Sales Meeting (2 miles)
• Wausau Bible Church (2.4 miles)
• St Peter Ev Lutheran Church-Wels (2.5 miles)
• St Therese Catholic Church (2.6 miles)
• Institute of Christ the King (2.8 miles)
• Nulifesong Outreach (3 miles)

Hospitals

• North Central Health Care (1.7 miles)