514 Sherman Street #2, Wausau, WI 54401
For more information about senior living options: (844) 490-3973
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This place is awful. The staff are rude and have no heart. The staff do nothing with their patients. They convince the patient's father that it would be better for him not to have visitors. The staff would rather take the family away than deal with the patient when he acts up. The staff are uncaring and neglectful toward patients.Two separate evenings of accounts paint a troubling picture of a care setting that is supposed to help vulnerable young adults but instead leaves families worried and patients feeling abandoned. In one account, a 22-year-old with cerebral palsy and leukemia is described as someone who acts more like a child than a young adult. His mother has died, leaving his father to place him in the facility. From the family's view, the staff have pushed the idea that it would be better for him not to have visitors because he "acts up" after family members leave. The father is left navigating a difficult balance: he wants his son to have contact with loved ones and to feel supported, but the staff's approach seems to prioritize preventing disturbances over addressing the patient's emotional needs. The reviewer notes that, in their observations, the more the family is kept away, the more isolated and distressed the patient appears to become.
In this account, the patient's age-only-on-paper contrast with his actual needs stands out. The nephew's cognitive and emotional development are described as significantly younger than his physical age, more on the level of a child. This mismatch appears to complicate the family's experience of care, because the patient's longing to leave or be with his family is interpreted by the staff as problematic behavior rather than an understandable expression of distress and yearning for connection. The repeated suggestion that visitors should be discouraged or even curtailed because of the patient's reactions once the family leaves contributes to a sense of isolation. The reviewer emphasizes the emotional toll: the patient "wants to get out of there," and those around him seem more focused on preventing disruption than on supporting his need for familial presence during a crisis shaped by serious illness and a bereaved family history.
A separate voice in the same vein of concern intensifies the critique with a sharper tone: the staff are described as rude, and the overall demeanor toward patients is characterized as lacking empathy. One particular staff member is singled out by name - "Chris" - and described as having "no heart at all." The second review amplifies the frustration with a blanket accusation of negativity and a lack of meaningful engagement with patients. The reviewer states clearly that they would never recommend the facility to anyone, underscoring a perception that the care providers are not just mildly indifferent but actively disengaged from the well-being of the people under their supervision. The combination of rudeness, perceived neglect, and a culture that deprioritizes patient interaction creates a sense of distrust and fear around the institution.
Taken together, the two reviews form a cohesive narrative of a place where patient-centered care seems compromised by rules and attitudes that suppress family involvement and fail to acknowledge the emotional realities of patients with serious medical and developmental needs. The patient's condition - serious illnesses layered on top of developmental challenges - demands consistent, compassionate engagement from caregivers, not withdrawal or punitive responses to normal expressions of distress. The sense that the staff would rather "take his family away" than support him during difficult moments is particularly alarming, because it touches on fundamental questions about dignity, safety, and the right to meaningful human connection during illness.
In terms of implications, these accounts highlight the crucial role of empathetic communication, individualized care, and family-centered policies in facilities that care for people with complex conditions. If a patient is 22 physically but functionally residing closer to a younger developmental stage, staff should be trained to interpret behavior through that lens and respond with patience, reassurance, and appropriate behavioral supports rather than punitive distancing. Visits are more than social contact; they can be essential for emotional stability, especially when dealing with life-altering diagnoses, bereavement, and the stress of hospitalization.
The reviewer calls for concrete improvements: better staff training focused on empathy and patient engagement, clearer and more compassionate policies around visitors, and mechanisms for families to raise concerns without fear of retaliation or dismissal. A culture shift toward treating patients with dignity, acknowledging their family bonds, and prioritizing their emotional and psychological needs would go a long way toward restoring trust. Without these changes, the concern remains that the facility risks leaving patients isolated, misunderstood, and unloved at the moments they need support the most.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Wisconsin (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eagles View in Wausau, WI is a premier assisted living community that combines top-notch care services with a wide range of amenities for a comfortable and fulfilling lifestyle.
Our fully furnished apartments provide residents with a cozy and inviting living space, while our dining room offers delicious and nutritious meals tailored to accommodate any dietary restrictions. Housekeeping services ensure that our residents enjoy a clean and tidy environment at all times.
For those who enjoy spending time outdoors, our community features beautiful gardens and outdoor spaces where residents can relax and soak up some fresh air. Wi-Fi/high-speed internet access is also available to keep residents connected with loved ones and the digital world.
At Eagles View, we take pride in providing excellent care services to meet the individual needs of each resident. Our highly trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical care for our residents, ensuring they receive the best possible attention.
Medication management is also provided to ensure that residents are taking their medications as prescribed. Additionally, we offer assistance with diabetes diets and can accommodate special dietary restrictions.
Transportation arrangements are available for both medical appointments as well as general outings, allowing residents to maintain their independence and participate in various activities within the local community.
Speaking of activities, we offer a full schedule of scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in group exercises or enjoying social events, there is always something fun happening at Eagles View.
Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options. This allows easy access to various amenities and resources for our residents' convenience.
At Eagles View in Wausau, WI, we strive to create an environment where seniors can thrive physically, mentally, and socially. Come visit us today to experience the warm and inclusive community we have to offer.
Eagles View is located at 514 Sherman Street #2, Wausau, WI 54401 in Marathon County, Wisconsin
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
