11831 120Th Ct, Pleasant Prairie, WI 53158
For more information about senior living options: (844) 490-3973
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Across a broad set of guest reviews, this Fairfield Kenosha hotel emerges as a consistently clean, welcoming, and convenient place to stay. Visitors repeatedly highlight spotless rooms, well-maintained public areas, and a quiet atmosphere that makes it easy to unwind after a day of travel or activities. Several guests note how easy it is to settle in quickly, whether they're in town for events or simply passing through, and many say they appreciate the strong value for the price in a competitive Kenosha market.
One of the threadbare strengths guests keep returning to is the staff. Front desk teams are repeatedly described as friendly, sociable, and genuinely helpful, with several names mentioned for their outstanding service. Lori, the breakfast attendant, and a number of front desk associates - Eric, Tanya, Darlene, Judy, Vida, Caitlyn, and others - are singled out for going above and beyond. The hospitality often begins the moment guests arrive, with staff greeting them warmly, offering local guidance, and ensuring everyone feels welcomed, whether it's a quick check-in or a late-night request. Many guests express that the people working here truly make the stay special.
The breakfast experience is another high point, described as plentiful, convenient, and satisfying. Guests praise the variety of options and the overall quality, noting that there's something for almost every palate. Laurie in the breakfast area earns particular praise for her attentiveness and kindness - often going the extra mile to keep the area tidy and welcoming, even engaging with families and helping kids feel at home. A few reviews mention minor issues, such as condensation on hot foods or a few occasional maintenance niggles around the breakfast setup, but these do not overshadow the overall positive impression of the morning offerings and service.
Rooms and amenities are frequently described as clean, updated, and comfortable. Guests mention well-kept bathrooms and modern touches, with beds described as comfortable and conducive to a good night's rest. Some reviewers note small imperfections typical of any busy hotel, such as a few stains on bedding in one instance or a noisy A/C in another, and one guest points out a bright light above a fridge that could not be turned off. Despite these minor concerns, the general consensus is that rooms are tidy, quiet, and well-suited to both short and longer stays, with amenities like a pool and fitness area enhancing the overall experience.
Location is consistently framed as one of the hotel's strongest assets. Guests appreciate being close to Interstate access, nearby outlets, gas stations, and various dining choices, which makes it easy to plan shopping trips or culinary outings. The hotel's proximity to local attractions and events - such as the Bristol Renaissance Faire - adds to its appeal for visitors who want convenience without sacrificing comfort. Several guests also remark that it's an excellent option for visiting friends or family in the area, contributing to a sense of "home base" during trips.
The overall service culture at the hotel shines through in many standout moments. Shipped wallets found after a stay, honest and proactive assistance from staff, and a consistent willingness to help with extra towels or directions all contribute to a sense of dependable hospitality. Guests recount experiences of front desk teams assisting with special needs, guiding them to local resources, and ensuring that even stressful moments (like travel hiccups) are handled with care. It's this level of attentiveness that leads many to declare the property a reliable go-to choice in Kenosha.
Not every experience is flawless, and a particularly negative review stands in contrast to the otherwise glowing feedback. A guest describes a markedly poor encounter with rude staff and an unhelpful manager named Judy, who reportedly refused a refund or flexible accommodation after a canceled trip - a situation that left the guest feeling dismissed and dissatisfied. The reviewer also alludes to external pressures and a potential social media response, underscoring how a single negative interaction can color a guest's overall impression. This cautionary tale highlights the importance of consistent, empathetic service across all shifts and managers.
Taken together, the reviews paint a picture of a hotel that is clean, comfortable, and reliably friendly, with a strong emphasis on guest-focused service. For many, this property is a trusted option in Kenosha, valued for its clean rooms, robust breakfast, and staff who routinely make guests feel at home. While a few operational quirks and the occasional negative experience remind readers that nothing is perfect, the prevailing sentiment is one of satisfaction and loyalty: guests plan to return, praising the property as a solid, dependable choice for both business and leisure travel.
Windy Oaks is an assisted living community located in the pleasant town of Pleasant Prairie, WI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished apartments provide a cozy and homely atmosphere for our residents. They can enjoy their meals in our dining room, where special dietary restrictions are catered for. Our dedicated housekeeping services ensure that the living spaces are always clean and tidy.
Residents can also relax and enjoy the outdoor space in our garden or stay connected with loved ones through telephone and Wi-Fi/high-speed internet access provided throughout the community.
Our compassionate care staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive appropriate medical attention whenever needed. For those with diabetes or other special dietary needs, we offer diabetes diet management and meal preparation services.
Transportation arrangement to medical appointments is provided for our residents' convenience. Additionally, there are several cafes, parks, pharmacies, physicians' practices, restaurants, places of worship, and hospitals conveniently located nearby for easy access to various amenities and healthcare facilities.
We believe that staying active is vital to overall well-being. Therefore, we offer scheduled daily activities that cater to different interests and preferences.
At Windy Oaks in Pleasant Prairie, WI, we strive to provide a comfortable and supportive environment where seniors can thrive while receiving personalized care suited to their unique needs.
Windy Oaks is located at 11831 120Th Ct, Pleasant Prairie, WI 53158 in Kenosha County, Wisconsin
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