Rolling Hills Manor

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  • Interior

    A cozy lobby area featuring a warm fireplace and comfortable seating.
  • Outdoors

    A beautiful residential building under a clear blue sky.
  • Building

    A sunny day at a veterans facility, featuring the American flag and a veterans flag flying proudly.
  • Architecture

    A charming building surrounded by lush greenery and a clear blue sky.
  • Bedroom

    A simple and cozy hotel room featuring a single bed, window, and air conditioning unit.
  • Trees

    A charming residential building under a clear blue sky.
  • Dining

    A cozy kitchen and dining area equipped with tables and chairs, featuring modern appliances.
  • Outdoor

    A sunny day showcasing a charming residential building framed by lush greenery.
  • Lobby

    A spacious and elegantly designed lobby featuring a grand staircase, a shining chandelier, an American flag, and tasteful furnishings.

Rolling Hills Manor

3615 16Th Street, Zion, IL 60099

For more information about senior living options: (844) 490-3973

2.9 from 7 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Rolling Hills Manor is excellent and provides caring service.
  • pro Rolling Hills Manor is clean and has a good smell, creating a pleasant environment.
  • pro The facility offers a range of services from independent living to skilled nursing, catering to different needs.
  • pro The staff-to-resident ratio at Rolling Hills Manor is adequate, ensuring quality care.
  • pro The facility has been doing very well for the residents, with their concerns being addressed promptly.
  • pro Rolling Hills Place, attached to the nursing care facility, looks really good and has enough staff.
  • pro Everything seems to be working out very well at Rolling Hills Manor for the residents.
  • pro The facility calls family members if they have any concerns about their loved ones' health and well-being.
  • pro The staff members at Rolling Hills Manor are caring and provide good rehabilitation services for patients in need.
  • pro Despite some small issues with scooter accommodation, overall, there's nothing to complain about regarding the care provided by Rolling Hills Manor.

Cons

  • pro The staff at Rolling Hills Manor seemed unhelpful and appeared to be inconvenienced when approached.
  • pro Several staff members at Rolling Hills Manor had difficulty communicating in English as it was their second language.
  • pro The facility neglected to provide proper rehabilitation for a resident, resulting in the development of pneumonia and bed sores.
  • pro Rolling Hills Manor lost a resident's dentures and could not locate them, even after the resident passed away.
  • pro The facility is often understaffed, leading to subpar care and an unpleasant odor throughout the premises.
  • pro Possessions of residents tend to go missing if not closely monitored at Rolling Hills Manor.
  • pro The facility fails to accommodate patients with similar medical levels as roommates, causing potential issues between dementia and non-dementia patients.
  • pro During a visit for knee replacement rehab, the care provided at Rolling Hills Manor was significantly less satisfactory than during a previous stay.
  • pro Staff members were poorly trained, particularly night staff members who received less training compared to daytime staff.
  • pro Meals served at Rolling Hills Manor were of poor quality and some residents fell asleep with their faces in their food in the dining room.
  • pro Mentally ill patients were placed on the same floor as those undergoing rehabilitation, resulting in disturbances and safety concerns for other residents.
  • pro Limited bathroom facilities at Rolling Hills Manor with four patients sharing one bathroom were inadequate for residents' needs.

Review

Rolling Hills Manor, a rehabilitation facility, has received a mix of reviews from families and individuals who have experienced their services. One common complaint is the lack of proper rehabilitation provided to residents. In one case, a family member had to personally request that the staff get their father out of bed. The language barrier between some staff members and the residents further compounds this issue, as clear communication becomes challenging at times.

Complications arising from inadequate care are also evident in the reviews. One individual was transferred back to the hospital with pneumonia contracted during their stay at Rolling Hills Manor. Shockingly, the hospital discovered severe bed sores caused by lying in one position for days. Furthermore, this facility lost a resident's dentures upon his return from the hospital. Despite claiming to search for them, they were never found, and he was buried without them.

It becomes apparent that Rolling Hills Manor suffers from being understaffed. The quality of care varies greatly among workers, with some demonstrating more compassion and competence than others. Additionally, there is an unpleasant odor throughout the facility suggesting inadequate cleaning or ventilation practices.

Another recurring issue is the disappearance of personal belongings. Families are advised to constantly monitor their loved ones' possessions as items tend to go missing at Rolling Hills Manor. This lack of accountability extends even to valuable items, making it unwise to leave anything nice behind.

The facility also fails to appropriately accommodate patients with similar medical conditions or needs as roommates. Residents with dementia are sometimes paired with those without dementia, resulting in potential conflicts and complications.

Furthermore, personal experiences highlight concerning examples of subpar care given during patients' stays at Rolling Hills Manor. During one individual's knee replacement rehab and recovery, they encountered negligence from staff members who left them waiting for assistance upon arrival for two hours. Inexcusably, staff struggled with basic tasks such as assisting them to use the bathroom or providing necessary equipment like an elevated toilet seat. Even fundamental tasks like changing the bed sheets were neglected until the patient had to remind the staff after nine days.

The dining experience at Rolling Hills Manor is also problematic. Numerous individuals report seeing residents asleep with their faces in their food, and overall, the quality of meals at the facility is described as terrible.

Despite these negative reviews, there are some positive aspects to mention. Rolling Hills Manor appears well-staffed during an initial visit, with a sufficient number of personnel responsible for resident care. A variety of group activities are provided for residents, which helps create a sense of engagement and community within the facility.

The attached Rolling Hills Place offers a range of services from independent living to skilled nursing care. While some reviewers found the rooms to be small and lacking double bathrooms, they praised the excellent staff and highlighted that overall, it seemed clean and well-maintained.

It is important for potential residents and their families to consider all aspects mentioned in these reviews before making any decisions about placing loved ones in Rolling Hills Manor. The experiences shared indicate serious concerns regarding staff competence, hygiene practices, lost belongings, and inadequate rehabilitation services.

Features

Housing

  • 115 resident community capacity 115 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rolling Hills Manor in Zion, IL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to cater to the unique needs of our residents. With our beautifully maintained premises and fully furnished apartments, our residents can enjoy comfortable living spaces that provide all the necessary conveniences.

Our community features a beauty salon for pampering and grooming, ensuring that our residents can always look and feel their best. We also offer cable or satellite TV in every apartment, allowing for entertainment and easy access to various channels. For convenient transportation needs, we provide community operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments.

To cater to our residents' technology needs, we have a computer center equipped with Wi-Fi/high-speed internet. This allows our residents to stay connected with loved ones and explore the digital world at their convenience. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled staff. We also accommodate special dietary restrictions to ensure everyone's nutritional needs are met.

At Rolling Hills Manor, we prioritize the physical well-being of our residents. Our fitness room is equipped with exercise equipment where residents can engage in fitness programs specifically designed for their abilities. Additionally, there is an outdoor space and garden area where residents can relax amidst nature.

For mental wellness, we provide a gaming room, small library, and activities such as resident-run activities and scheduled daily activities. Our concierge services are available to assist with any needs or inquiries throughout the day.

Care services at Rolling Hills Manor include 24-hour call systems and supervision for peace of mind. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized care for diabetes diets and accommodate special dietary restrictions.

Being conveniently located near parks, pharmacies, physicians, restaurants, and hospitals ensures easy access to essential amenities outside the community.

Overall, at Rolling Hills Manor in Zion, IL, we strive to provide a comfortable and supportive assisted living environment that promotes independence, social engagement, and overall well-being for our residents.

Nearby Places of Interest

Pharmacies

  • Jewel-Osco Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.2 miles)
  • Hospira Worldwide (4.3 miles)
  • Walgreens (5.1 miles)
  • Good Value Pharmacy (6.4 miles)

Physicians

  • Hatem Halabi, MD, FACS | Surgical Oncologist (2.2 miles)
  • Meadows Plastic Surgery (2.6 miles)
  • Kenneth G. Gilbertson MD (6.3 miles)
  • Aurora Medical Center Imaging (6.4 miles)
  • Vista Physician Group (6.5 miles)
  • Dr Rashid's Office (7.2 miles)
  • Family Primary Care Clinic (7.3 miles)

Hospitals

  • Cancer Treatment Centers of America - Gastroenterology (2.2 miles)
  • Ocenco (4.6 miles)
  • Waukegan Il Hospital Co. (6.2 miles)
  • Vista Medical Center - East (6.2 miles)
  • Rogers Memorial Hospital (7.8 miles)
  • Aurora Medical Center (8 miles)
  • Children's Hospital of Wisconsin (8.1 miles)

Restaurants

  • The Tropics (3.5 miles)
  • Taco Bell (3.8 miles)
  • The Shanty Restaurant (4.5 miles)
  • Country Pride (4.6 miles)
  • Shirl's Drive In (5.1 miles)
  • Bristol Renaissance Faire (5.2 miles)
  • Starlite Club (5.5 miles)

Parks

  • Illinois Beach State Park (4.2 miles)
  • Gangler Park (6.4 miles)
  • Waukegan Park District (6.5 miles)
  • Southport Park (7.2 miles)
  • Playground (8.1 miles)

Places of Worship

  • St Therese Church (5.5 miles)
  • St Paul's Lutheran Church (5.7 miles)
  • Journey Church (8.1 miles)

Cafes

  • Starbucks (6.6 miles)
  • Panera Bread (7.1 miles)
  • Corner Bakery Cafe (7.5 miles)
  • Panera Bread (7.6 miles)
  • Starbucks (7.6 miles)

Theaters

  • Gurnee Mills Cinema Gurnee, Il (7.1 miles)
  • Cinemark Tinseltown USA (7.4 miles)

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