Grande Prairie Health And Rehab Center
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10330 Prairie Ridge Boulevard, Pleasant Prairie, WI 53158
For more information about senior living options: (844) 490-3973
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The staff were attentive to residents, and the facility was very clean. Caregivers are attentive, patient, and always ready to help. The environment feels safe, positive, and full of life. Residents are treated with dignity and genuine kindness. The facility is welcoming, with a warm, family-like atmosphere. Meals are delicious and activities keep residents engaged and happy. Families have peace of mind knowing their loved ones are in good hands. Staff consistently go above and beyond to make residents feel comfortable, safe, and valued. Community events like Trunk or Treat bring joy to residents and families.
The alarms were going off for at least 30 minutes and the staff were just standing around at the desk. Staff spoke to a patient like a child, told her to sit down, and put her in a wheelchair without feet while telling her to lift her feet. A man was left shirtless until the visitor spoke up. The patient waited over an hour after pressing the call button to get help, then was left in the bathroom for an hour. They couldn't get help with washing after shoulder surgery, and the patient hurt her arm trying to help herself. The staff were rude, swearing, and not taking care of the patients; there were allegations of elder abuse at the facility. A majority of CNAs were unpleasant, unprofessional, rude, and careless, with verbal aggression toward residents. The room and facility appeared dirty, with used bedpans on the floor and half-eaten food rotting under the bed; housekeeping seemed inadequate. Personal conversations among staff were inappropriate, with vulgar language, and they did not change patients in a timely manner.A nursing facility that inspires a wide range of feelings among visiting families and loved ones sits at the heart of these accounts. Some reviewers focus on the warmth of the community and the care team, while others describe troubling lapses that raise serious concerns about safety, dignity, and responsiveness. Early notes spotlight a clean campus and attentive staff in some cases, contrasted by vivid allegations of neglect and elder abuse in others.
On the more troubling end of the spectrum, one family described alarms sounding for at least 30 minutes while staff lingered at the desk with little apparent sense of urgency. In this account, a resident attempting to stand was spoken to as if she were a child, told to sit down, and then placed into a wheelchair without feet, with directions to "pick up your feet" as she was moved. The same review mentions a man who appeared shirtless until a visitor intervened, and a resident who pressed the call button and waited over an hour for help, ultimately being left in a bathroom for an hour. The writer also recounts difficulty with basic hygiene after a shoulder surgery, noting that the resident hit her arm trying to help herself and never received the assistance she needed. In this narrative, the staff's tone - rude, sometimes swearing, and unsympathetic - fuels a disturbing impression of elder abuse and neglect that the reviewer claims is ongoing.
Not all voices share that perspective, however. Several reviewers celebrate the facility as a place where residents receive high-quality care in a clean, well-maintained environment. They highlight staff who are described as attentive, friendly, cooperative, and genuinely caring. One reviewer notes that the staff are "very qualified," and that the building is "very clean" and that they feel their dad is getting proper care there. Another says the nursing home is "great," with a team that goes above and beyond; they praise the cleanliness, the welcoming atmosphere, and the sense that care is delivered with professionalism. A number of families emphasize warmth, professionalism, and a home-like environment, expressing peace of mind about the care their loved ones receive.
Beyond individual care, many reviews highlight the facility's atmosphere as a community hub. People describe a "warm, family-like environment" where residents are not just cared for but truly cared about. The staff are portrayed as compassionate and patient, with visitors noting that meals are enjoyable, activities are engaging, and residents feel safe and valued. The sentiment of gratitude runs through multiple entries: families feel reassured by communication with staff, by visible kindness, and by the sense that their loved ones are treated with dignity. The facility is repeatedly praised for cleanliness, bright spaces, and a sense of energy and positivity that makes visits feel uplifting rather than merely routine.
Volunteerism and community engagement emerge as distinctive strengths in several reviews. Families recount participating in events like Trunk or Treat, highlighting how staff, residents, and community members come together for joyful experiences that foster connection beyond routine care. Descriptions of volunteers who witness firsthand the staff's dedication reinforce the sense that this is a place where the culture centers on care, hospitality, and meaningful interaction. Across these accounts, the facility is depicted as welcoming not only to residents but to families, volunteers, and local children, reinforcing the impression of a lived-in, nurturing environment.
Yet, a clear and persistent counter-narrative remains in place through another, more critical set of observations. A reviewer with a loved one recently admitted notes that while therapy has been a positive aspect, the CNA staff often come across as unpleasant, unprofessional, rude, and careless. They describe hearing verbal aggression toward the patient and repeatedly encountering delays in basic care - "over an hour" to change soiled garments, with promises to respond that never materialize. Eye contact and respectful conversation are described as lacking, and personal conversations among staff with vulgar language are listed as inappropriate in front of residents. The reviewer also paints a picture of a room not being cleaned, a roommate discharged leaving a messy space, blinds on the floor, and rotting food under the bed, with a claimed mismatch between housekeeping expectations and actual practice. They express concern that the facility is not living up to professional standards and question whether the right people are in the field for the right reasons. The reviewer notes ongoing conversations with the facility and promises that corrective action would be sought from state authorities, emphasizing a lack of sustained improvement and a desire to ensure that neglect does not recur.
Taken together, these varied experiences sketch a facility that can feel like two different places depending on the day, the staff member on duty, and the individual resident's needs. There are clear affirmations of exceptional warmth, clean surroundings, meaningful activities, and staff who genuinely care for residents and their families. At the same time, there are urgent, highly specific allegations of delayed responses, disrespectful treatment, and compromised cleanliness that demand careful attention from administrators, state regulators, and families alike. For those considering this nursing home, the portrait suggests a place with strong strengths - cleanliness, a compassionate culture, robust community involvement, and engaged volunteers - paired with notable concerns about responsiveness, staffing, and accountability in certain shift patterns or episodes.
In the end, the verdict about this facility hinges on balancing those strengths with those risks. Positive experiences underscore that when care is delivered with patience, dignity, and timely support, residents feel at home and families gain essential peace of mind. The critical accounts remind us that even the best intentions can be undermined by inconsistent staffing, communication gaps, and lapses in basic care. For families evaluating care options, the takeaway is clear: visit with eyes wide open, ask pointed questions about call light response times, hygiene and cleanliness routines, staff training and supervision, and the facility's processes for addressing concerns. Only by combining firsthand observation with trustworthy oversight can families determine whether this nursing home can consistently meet the high standards they deserve.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grande Prairie Health And Rehab Center in Pleasant Prairie, WI is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services for its residents.
The community features a beauty salon where residents can get their hair done or enjoy some pampering. Each room is fully furnished and equipped with cable or satellite TV for entertainment. Community-operated transportation is available for those who need assistance getting around, as well as transportation arrangement services for non-medical purposes and doctor's appointments.
There are various spaces for residents to enjoy outdoor activities and relaxation, including a garden and outdoor space. The fitness room and wellness center provide opportunities for exercise and maintaining physical health. The computer center allows residents to stay connected online with Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options, which includes accommodating special dietary restrictions. Housekeeping services ensure that all living spaces are kept clean and tidy, while move-in coordination helps make the transition to the community seamless.
In terms of care services, there is a 24-hour call system and supervision for resident safety. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A mental wellness program is also available to support residents' emotional well-being.
The community offers a variety of activities to keep residents engaged and active. Concierge services are available to assist with any needs or requests. Fitness programs are offered to help maintain physical health, along with planned day trips and scheduled daily activities for socialization opportunities. Residents can also participate in resident-run activities that cater to their interests.
Additionally, the Grande Prairie Health And Rehab Center is conveniently located near several amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for easy access to additional conveniences and healthcare services.
Overall, the Grande Prairie Health And Rehab Center provides a comfortable and enriching living environment for seniors who require assisted living services, ensuring their well-being and enjoyment of daily life.
Grande Prairie Health And Rehab Center is located at 10330 Prairie Ridge Boulevard, Pleasant Prairie, WI 53158 in Kenosha County, Wisconsin
Grande Prairie Health And Rehab Center on seniors.fyi includes 4 photos including images showing interior, building, tree, parking, wheelchair, living room, and more.
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