3100 Washington Road, Kenosha, WI 53144
For more information about senior living options: (866) 208-4318
Overall Review of Manor Of Kenosha
Pros
The family was happy with Manorcare's help.- The staff were nice, caring, and communicated well.
- He was very happy with the food.
- The place is lovely, and new management has improved things; the therapy is amazing.
- The patient’s room was always clean, and the facility comes recommended.
- The nurses and staff were very helpful throughout the ordeal.
- The facility offered a private room in the short-term wing.
Cons
They wouldn’t let the family in because of COVID.- There is no “care” in this manor.
- Most staff are overworked and do not follow through with anything.
- The loved one’s health and wellness dramatically declined since entering Manor Care.
- The resident became wheelchair-bound, barely communicates, is on a pureed diet, and has weight management problems.
- During COVID isolation, belongings were removed from the private room and another patient was placed in it.
- Cleanliness is a problem; there are concerns about not being showered, not wearing own clothes, and belongings being lost.
- Requests for contact or updates were not answered, and attempts to reach the facility were met with unresponsiveness.
Review
Manor Of Kenosha is best suited for families seeking a comfortable, private-room setting with access to rehabilitation and regular staff engagement, and who are prepared to actively oversee care. The community can work for residents who benefit from a tidy environment, straightforward routines, and a therapy-driven framework for recovery or hospice-adjacent support. It may appeal to those who value a reasonably pleasant atmosphere and are able to advocate for consistent care across shifts. Those requiring relentless, predictable daily care, airtight hygiene standards, or fully transparent, uniform communication should consider alternatives.
On the plus side, several indicators point to meaningful strengths when the setting is operating at its best. Therapy programs are repeatedly described as strong, and hospice interactions have produced consistently helpful, informative support from nurses and social workers. Families praising these areas highlight substantial value when care teams are engaged and communicative. Private rooms in the short-term wing offer tangible comfort for transitions, and improvements under newer management have earned some positive sentiment about atmosphere and day-to-day operations. The overall look and upkeep of the facility also contribute to a welcoming, home-like feel that matters for longer stays.
Yet the picture is far from uniform. Repeated concerns center on day-to-day care reliability, with many families reporting lapses in basic hygiene and adherence to care plans. Critics describe rooms not being properly attended to, clothing lost, meals inadequately served, and little movement or rehab happening when needed. Communication gaps are common, leaving families feeling out of the loop or slow to receive responses. Several accounts tie these issues to staffing pressures and shift-to-shift variability, creating a sense that care quality can swing dramatically from one day to the next. Taken together, these patterns undermine trust and can have real implications for well-being.
These strengths and weaknesses create a clear decision point. The strongest positives, effective therapy, solid hospice collaboration, and certain improvements under new leadership, can offset risks for families who are prepared to monitor care closely and demand accountability. When therapy is consistently implemented and staff are genuinely engaged, residents may maintain or regain function, weight, and mobility, and families can experience meaningful reassurance through steady updates. However, if daily routines and basic care cannot be relied upon or if advocacy cannot be sustained, the downsides tend to overshadow the upsides. In such cases, the risk of deteriorating conditions or missed needs becomes too substantial to overlook.
Alternatives warrant serious consideration for families prioritizing consistent daily care, transparent communication, and reliable housekeeping. Seek facilities with higher staffing ratios, robust quality-control routines, and stronger formal family liaison processes. Before deciding, schedule in-person tours and request conversations with current residents and families. Ask for a written outline of daily care schedules, hygiene protocols, and how rehab or therapy is integrated into the resident’s day. Check recent quality metrics and ask how management changes have translated into measurable improvements. The goal is to verify that the care culture aligns with non-negotiables before committing.
Bottom line: Manor Of Kenosha may suit scenarios where therapy-led care and a well-kept environment are valued, and where families are prepared to advocate actively. For loved ones requiring steady, predictable daily care and unwavering accountability, stronger alternatives are advisable. The decision should hinge on an in-person visit that provides direct exposure to daily routines, candid conversations with staff leaders, and a careful review of care plans, schedules, and observed practices.
153 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
General Mitchell International (24 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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