Willowbrook Assisted Living

3508 Washington Road, Kenosha, WI 53144

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
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Assisted Living

Overall Review

Pros

  • pro Residents at Willowbrook have spacious and airy rooms that are easy to navigate.
  • pro The facility offers a variety of outings for residents, including shopping, dinners, and casino trips.
  • pro Meals provided are nutritious and enjoyable, with options available for residents to choose from.
  • pro The staff is described as wonderful, always willing to help and very concerned about residents' healthcare needs.
  • pro Communication between staff and families is highly appreciated by residents and their loved ones.
  • pro Willowbrook is a brand new facility with a beautiful environment, creating a pleasant living space for the residents.
  • pro The staff member who conducted tours was helpful and provided thorough information about the community.
  • pro The connection to a nursing home on the same premises ensures continuity of care if needed in the future.

Cons

  • pro The management at Willowbrook is described as inept and frustrating, leading to difficulties in managing care for residents.
  • pro Residents reportedly do not receive accurate medication administration, and documentation practices are lacking.
  • pro Staff are characterized as indifferent, often choosing to be on their cell phones instead of assisting the elderly.
  • pro There is a perception that management lacks compassion during difficult times and prioritizes financial gain over resident care.

Review

Willowbrook Assisted Living has garnered a range of opinions from residents and visitors, painting a multi-faceted picture of this new facility that aims to offer a home-like living environment. Its spacious and airy rooms, designed for ease of movement, appear to be one of the standout features that many appreciate. Residents have the opportunity to engage in various outings, such as shopping trips or dinner dates, alongside recreational options like enjoying movies with fellow residents. The provision of three nutritious meals a day, along with snacks available at any time, is also commended. Meals are designed not just for sustenance but also for enjoyment and social interaction among residents, further fostering a community spirit.

However, amidst these positive aspects lies some concerning feedback regarding the management and operational challenges at Willowbrook. A review highlighted that despite its appealing environment and facilities, issues have arisen concerning the overall quality of care provided to residents. Notably, it was pointed out that during its early operational phase—merely three months into opening—the facility had only attracted fewer than ten residents. This raises questions about whether Willowbrook can deliver on its promise of care given its limited occupancy at such an early stage.

Further dissatisfaction stems from reported inadequacies related to staff performance and management response times. Some family members expressed frustration over what they described as "inept management," particularly in handling daily care needs for their loved ones residing there. Complaints were specifically aimed at medication administration processes and documentation practices—or the lack thereof—indicating significant room for improvement in operational protocols essential for assisted living environments.

In contrast to these concerns are positive reviews highlighting individual experiences with staff members who demonstrate kindness and attentiveness towards residents' health care needs. Communication between families and staff has been deemed exceptional by some reviewers, suggesting that certain employees genuinely go above and beyond to foster trustworthiness within the caregiving process. Testimonials mention how staff willingness to assist can make a significant difference in resident wellbeing; however, this does seem to vary across different shifts or days based on personal experience.

Another aspect drawing attention is Willowbrook's size; being relatively small with only 24 units makes it potentially more intimate compared to larger assisted living facilities. This may appeal to those seeking close-knit communities where individual recognition is feasible among residents and staff alike. The connection of Willowbrook to an adjoining nursing home presents another advantage: should a resident’s condition deteriorate over time, transitioning care becomes easier without relocating far from familiar surroundings.

Overall perspectives on Willowbrook Assisted Living showcase both admiration for its initial offerings and growing concern over fundamental operations as they progress from opening months into establishing consistent care standards. While some individuals value what they perceive as wholesome amenities—including engaging activities and well-prepared meals—the contrasting views centering around inadequate management practices raise imperative points needing immediate attention if confidence in this facility's future is to be restored among families searching for suitable homes for their elderly loved ones. It remains crucial for Willowbrook’s leadership team not only to reflect upon these polarized experiences but also to implement actionable strategies aimed at enhancing service quality while upholding compassionate caregiving principles so integral within assisted living environments.

Features

Housing

  • 24 resident community capacity 24 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (24 miles away) General Mitchell International (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willowbrook Assisted Living in Kenosha, WI offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Residents can enjoy delicious meals in the dining room, which caters to special dietary restrictions. Housekeeping services are available to maintain a clean and tidy living environment.

Willowbrook Assisted Living understands the importance of maintaining an active lifestyle and offers resident-run activities as well as scheduled daily activities for socialization and engagement. The community also boasts outdoor spaces and gardens for residents to relax and enjoy nature.

The care services provided include 24-hour supervision, assistance with daily activities such as bathing, dressing, and transfers, as well as medication management. The staff at Willowbrook coordinates with healthcare providers to ensure that residents receive proper medical attention. They also offer transportation arrangements for medical appointments.

For added convenience, there are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access necessary services and engage in recreational activities within close proximity to the community.

At Willowbrook Assisted Living in Kenosha, WI, residents can expect a comfortable living environment with comprehensive care services and an abundance of nearby amenities to support their daily needs and interests.

Nearby Places of Interest

Physicians

  • Hanger Prosthetics & Orthotics (0.4 miles)
  • Dr Swerdlin's office (0.4 miles)
  • Skin R.N. (0.8 miles)
  • Ringwala Allergy & Asthma (0.8 miles)
  • Santarelli Oral & Facial Surgery Sc (0.9 miles)
  • Genesis Medical Center of Kenosha Sc (1.4 miles)
  • Durrani Abdul, MD (1.7 miles)

Pharmacies

  • B7 Pharmacy (0.4 miles)
  • Larsen Mayer Pharmacy (0.4 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)
  • Alcohol & Other Drugs Council (2.1 miles)

Restaurants

  • Ruffolo's II (0.6 miles)
  • Fireside Restaurant & Lounge (0.7 miles)
  • McDonald's (1.2 miles)
  • Burger King (1.4 miles)
  • McDonald's (1.4 miles)
  • Chutes & Ladders (1.5 miles)
  • Shenanigans on 60th (1.6 miles)

Places of Worship

  • Holy Rosary Parish (0.9 miles)
  • Lakeside Lutheran Church (1.6 miles)
  • St Paul's Lutheran Church (3.9 miles)
  • St Therese Church (4.4 miles)
  • Journey Church (4.9 miles)

Hospitals

  • St Catherine's Medical Center Campus (1.6 miles)
  • Aurora Quick Care (2 miles)
  • Children's Hospital of Wisconsin (2.4 miles)
  • Kenosha Medical Center (2.4 miles)
  • Rogers Memorial Hospital (4.6 miles)
  • Aurora Labor and Delivery (4.8 miles)
  • Aurora Medical Center (4.8 miles)

Cafes

  • The Coffee Pot (1.8 miles)
  • Harborside Common Grounds (2 miles)
  • Panera Bread (3.2 miles)
  • Corner Bakery Cafe (4.3 miles)
  • Starbucks (4.6 miles)

Parks

  • Charles Nash Park (1.9 miles)
  • Wolfenbuttel Park (2.4 miles)
  • Eichelman Park (2.5 miles)
  • Petrifying Springs Park (3.3 miles)
  • Southport Park (3.5 miles)
  • Gangler Park (3.7 miles)
  • Playground (4.3 miles)

Theaters

  • Cinemark Tinseltown USA (3 miles)

Frequently Asked Questions

Where is Willowbrook Assisted Living?

Nearby Communities

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