The Manor of Kenosha/Crossroads Property

Name: The Manor of Kenosha/Crossroads Property
Address: 3100 Washington Rd, Kenosha, WI, 53144
Telephone: (262) 658-4622
Rating: 3.2

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3100 Washington Rd, Kenosha, WI 53144

To contact a resident: (262) 658-4622

For more information about senior living options: (866) 208-4318

3.2 from 93 reviews

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Overall Review of The Manor of Kenosha/Crossroads Property

common 20 reviews mention this

Care teams earn strong praise

Many reviews describe staff who are attentive and welcoming during care.

A substantial number of reviewers say staff made them feel comfortable, treated residents kindly, and responded with patience. Several mention nurses and CNAs taking time to explain what was happening and helping residents participate in rehab. Some also single out specific roles like therapy staff and a rehab director for helpful communication around discharge.

common 14 reviews mention this

Cleanliness is a mixed point

Some visitors highlight cleanliness and safe organization, while other reviews describe dirty conditions.

Positive reviews frequently pair “clean” and “organized” with friendly interactions, including door security and a generally well-kept feel. At the same time, several more critical reviews describe dirty rooms, stained hall carpets, dirty linens on the floor, and other hygiene or upkeep problems. Taken together, residents and families appear to have very different experiences depending on the situation they saw.

differentiator 16 reviews mention this

Therapy and rehab stand out

Rehab and therapy receive consistently positive feedback from reviewers.

Multiple reviewers describe rehab as a strong part of the experience, including physical therapy help getting up and walking and therapy teams that push residents to do more. Several also mention social work or rehab leadership supporting a smoother discharge, with clear communication for families. Even some reviewers who criticize other parts of the facility still call out rehab as the best portion.

caveat 15 reviews mention this

Food quality draws complaints

Food quality and service are a recurring source of frustration in reviews.

More reviews criticize meals as not good, cold, poorly portioned, or lacking variety, with some describing limited choices and missed or incomplete meal service. A few reviewers do acknowledge a better option at times (like ordering specific items), but overall the dining feedback is inconsistent. There are also comments about food being handled through an outside vendor, and about sanitation concerns related to food service.

caveat 17 reviews mention this

Call light and staffing concerns repeat

Several reviews report short staffing and slow responses when help is needed.

A recurring theme in negative reviews is that call lights or assistance requests take a long time to be answered, leaving residents waiting to use the bathroom or get basic help. Multiple reviewers also describe understaffing and inconsistencies in transferring or providing care with appropriate dignity and protocol. Some accounts describe delayed medical attention and communication breakdowns, including not calling families after significant events.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Transportation

General Mitchell International (24 miles away)

Nearby Places of Interest

This area of Kenosha, Wisconsin offers a convenient and well-rounded community for senior living. With multiple pharmacies in close proximity, access to medical care and prescription medications is easily accessible. Additionally, there are several physicians' offices nearby, catering to various healthcare needs. The array of restaurants provides options for dining out or grabbing a quick bite to eat. Places of worship offer opportunities for spiritual engagement and connection with the community. Nearby hospitals ensure prompt medical attention when needed. For leisure activities, cafes provide a cozy setting for socializing over a cup of coffee, while parks offer green spaces for relaxation and outdoor enjoyment. The availability of theaters allows for entertainment options within a short drive. Overall, this area provides a balanced mix of amenities that cater to the diverse needs of seniors seeking a comfortable and convenient living environment.

Pharmacies

Larsen Mayer Pharmacy (0.2 miles)
B7 Pharmacy (0.2 miles)
CVS Pharmacy (0.6 miles)
Walgreens (1.1 miles)
Walgreens (1.4 miles)
CVS Pharmacy (1.5 miles)
Alcohol & Other Drugs Council (2 miles)

Physicians

Dr Swerdlin's office (0.2 miles)
Hanger Prosthetics & Orthotics (0.2 miles)
Ringwala Allergy & Asthma (0.9 miles)
Skin R.N. (1 miles)
Santarelli Oral & Facial Surgery Sc (1.1 miles)
Genesis Medical Center of Kenosha Sc (1.2 miles)
Family Psychiatric Care (1.8 miles)

Restaurants

Fireside Restaurant & Lounge (0.6 miles)
Ruffolo's II (0.7 miles)
McDonald's (1.4 miles)
McDonald's (1.5 miles)
Chutes & Ladders (1.6 miles)
Burger King (1.6 miles)
Shenanigans on 60th (1.6 miles)

Places of Worship

Holy Rosary Parish (0.7 miles)
Lakeside Lutheran Church (1.3 miles)
St Paul's Lutheran Church (3.9 miles)
St Therese Church (4.4 miles)

Hospitals

St Catherine's Medical Center Campus (1.4 miles)
Aurora Quick Care (1.9 miles)
Children's Hospital of Wisconsin (2.3 miles)
Kenosha Medical Center (2.3 miles)
Rogers Memorial Hospital (4.9 miles)
Aurora Labor and Delivery (5 miles)
Aurora Medical Center (5 miles)

Cafes

The Coffee Pot (1.6 miles)
Harborside Common Grounds (1.8 miles)
Panera Bread (3.4 miles)
Corner Bakery Cafe (4.5 miles)
Starbucks (4.8 miles)

Parks

Charles Nash Park (2.1 miles)
Wolfenbuttel Park (2.2 miles)
Eichelman Park (2.4 miles)
Petrifying Springs Park (3.4 miles)
Southport Park (3.4 miles)
Gangler Park (3.8 miles)
Playground (4.5 miles)

Theaters

Cinemark Tinseltown USA (3.2 miles)

Frequently Asked Questions

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