Brookside Care Center in Kenosha, WI
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3506 Washington Road, Kenosha, WI 53144
For more information about senior living options: (844) 490-3973
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Brookside is described as a high-quality facility with knowledgeable, caring staff. The staff are friendly, patient, and dedicated to residents' well-being. The facility is clean, well maintained, and welcoming with a warm atmosphere. Brookside's rehab program is strong and effective for recovery. Residents enjoy a pleasant dining area and engaging activities. The CNAs and nurses are among the best, providing compassionate care. Brookside is regarded by reviewers as one of the nicest places in the county with good care. The facility provides around-the-clock staffing to assist residents and ensure safety.
He developed a deep tissue injury on his heel, worsened by staff placing a shoe over the wound despite clear instructions not to. His foley catheter was mishandled, leaving him undressed and exposed and leading to an infection. His hydration and nutrition were poorly monitored, contributing to severe dehydration and further decline. He became nonverbal, withdrawn, and disengaged during his stay. A CNA yelled at him out of frustration instead of calmly helping him. The facility was found negligent by the state and issued a citation, but it did not follow through with corrective actions. He was discharged at 6:30 am and left sitting in a wheelchair in a common area while staff cleaned. Pain medications ran out multiple times, causing setbacks and hospitalizations, amid a COVID outbreak and insufficient staffing. A grandmother with Alzheimer's walked right out of the facility onto the road due to inadequate supervision.Brookside Care Center in Kenosha is best suited for families pursuing a rehab-heavy transition into long-term skilled nursing, where a focused therapy program and a clean, supportive environment are the priorities. The campus supports short-term rehab and ongoing care with an emphasis on daily therapy, meals in a communal setting, and activities designed to keep residents engaged. This makes it a strong option for someone who can tolerate a large facility, values predictable routines, and wants reliable access to rehabilitation services and 24-hour staff presence. Those evaluating alternatives should recognize that Brookside's strengths can be offset by serious risk factors for certain residents - especially those with fragile health, advanced dementia, or complex medical needs requiring meticulous monitoring and documentation.
On the positive side, Brookside often delivers solid rehabilitation outcomes. Reviewers consistently praise knowledgeable therapy teams, attentive CNAs, and a facility that is clean and well maintained. The rehab program tends to produce tangible improvements in mobility and independence, with residents benefiting from structured goals and steady routines. Families also note a welcoming atmosphere and the potential for meaningful social engagement through planned activities and accessible dining. When care is well-staffed and engaged, Brookside can feel like a dependable bridge from hospital to home, with residents showing gains in function and mood.
But the picture is far from uniform. The most troubling accounts describe neglect and avoidable medical missteps that cannot be ignored: wounds that worsen due to improper care, mishandled catheters leading to infections, dehydration and nutritional concerns, and medications that appear misplaced or inadequately supervised. Several families report episodes of rough or dismissive behavior by staff, and basic listening and patient-centered communication sometimes fall short. Discharge planning and timing emerge as particular flashpoints, with some relatives feeling pushed to leave before readiness is assured. A formal state citation for neglect underscores broader systemic issues and raises the stakes for ongoing oversight.
Those strong rehab and care reputations matter most when the resident is a good match for Brookside's model and oversight is consistent. A capable therapy staff and a clean, orderly environment can translate into real recovery and daily improvement, especially for those who enter with mobility limits but stable medical conditions. Conversely, the persistent concerns about care lapses, staffing gaps, and safety - especially at night or during transitions - can quickly erode progress and trust. For families with the capacity to monitor closely, ask pointed questions, and demand transparent reporting, Brookside can still deliver solid outcomes within a rehab-to-long-term trajectory. For residents requiring constant, high-stakes medical supervision, alternatives may be the safer baseline.
Practical steps for families are essential. Seek current staffing ratios, call-light response times, and evidence of consistent oversight across shifts. Schedule tours during multiple times of day to observe care dynamics, and speak with therapy, nursing, and social work staff about daily goals and discharge planning. Probe wound-care protocols, pain management, and medication-tracking procedures, and verify a formal process for incident review and corrective action. Confirm nutrition monitoring and hydration support, and clarify how swallow difficulties are managed in real life. Finally, compare costs with similar facilities and insist on full disclosure of what is included, so decisions are grounded in tangible value and risk.
Bottom line: Brookside can be a sound choice for families prioritizing structured rehabilitation within a well-managed campus, provided there is robust oversight and a readiness to monitor care closely. For residents with fragile health, advanced dementia, or complex medical needs, alternatives deserve serious consideration, and any choice should be paired with an explicit plan for frequent family involvement and third-party oversight. When the fit is right and vigilance is constant, Brookside offers clean, capable rehab and a caring environment; when it isn't, the same facility can expose residents to neglect and care gaps that derail recovery and dignity. The decision should hinge on risk tolerance, supervision capacity, and the availability of comparable options with proven consistency.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Care Center in Kenosha, WI, is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and convenient living experience for its residents. With a focus on both physical and mental well-being, Brookside Care Center aims to create an environment where seniors can thrive.
The community features several amenities to enhance the quality of life for its residents. A beauty salon is available for residents to enjoy regular pampering and grooming services. Cable or satellite TV is provided in each unit for entertainment purposes. Community-operated transportation ensures that residents have easy access to nearby destinations such as shopping centers, medical appointments, and other social activities. A computer center is also available for those who wish to stay connected or engage in online activities.
Residents can enjoy their meals in the community's dining room, where restaurant-style dining offers a pleasant atmosphere. Special dietary restrictions are accommodated to ensure that each resident receives the appropriate nutrition they need. For relaxation and recreation, there is a fully furnished gaming room and a small library, providing opportunities for leisurely activities. Outdoor space and gardens offer scenic areas for residents to relax and enjoy nature.
In terms of care services, Brookside Care Center provides 24-hour call systems and supervision to ensure the safety and well-being of its residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available. The community also offers medication management services to ensure that prescriptions are taken correctly. Special dietary restrictions are taken into account when planning meals for individuals with specific health needs such as diabetes.
To promote an active lifestyle, Brookside Care Center organizes various activities for its residents. Fitness programs are available for those who wish to stay physically active while resident-run activities allow individuals to pursue their interests together. Planned day trips offer opportunities for exploration outside the community.
Located in Kenosha, Wisconsin, Brookside Care Center benefits from its proximity to several local amenities. There are numerous cafes, parks, restaurants, pharmacies, physicians, places of worship, theaters, and hospitals nearby, making it convenient for residents to access necessary services and enjoy recreational activities.
Overall, Brookside Care Center in Kenosha provides a comprehensive assisted living community that combines comfortable living spaces with various amenities and care services. With its focus on promoting well-being and providing a vibrant lifestyle for seniors, this community offers everything needed for a fulfilling and enjoyable retirement experience.
Brookside Care Center is located at 3506 Washington Road, Kenosha, WI 53144 in Kenosha County, Wisconsin
Brookside Care Center on seniors.fyi includes 12 photos including images showing interior, salon, office, landscaping, windows, wheelchair, waiting area, nature, and more.
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Interior
Decor
Building
Bedroom
Windows
Nature
Office
Salon
Mirrors
Wheelchair
