9900 Terwall Terrace, Pleasant Prairie, WI 53158
For more information about senior living options: (844) 490-3973
One reviewer calls RecPlex the best place ever and a generous gift for people's health. The exercise classes are fantastic, the lap swim area is awesome, and there is a wide variety of workouts. The sauna and hot tub are nice treats, and the membership price is great for what is offered. Lifeguards are consistently kind, attentive, and take their jobs seriously, contributing to safe and enjoyable experiences. The facility is praised for being fun for families, with kids loving features like the Wibit and kayak rentals. Front desk staff, including Alexa, are described as friendly and pleasant. A reviewer notes that RecPlex is the best gym they have joined after trying many in different cities.
They feel the RecPlex underwhelms and often closes sections for tournaments, making it hard to use facilities like the pools. They claim pricing is falsely advertised and that memberships are overpriced for what's offered. They report rude and unprofessional front desk staff and instructors, including a swim instructor who allegedly flipped the middle finger. They describe the pool as always packed, with swim teams occupying most lanes and blocking others. They express strong concerns about the sauna's cleanliness and hygiene, noting naked use and potential ringworm risk. They complain about parking problems during events and slow repaving of the lot. They mention poor customer service, especially with missed class cancellations and lack of enrollment follow-up. They report dirty areas and broken equipment, including the hot tub being out of service for extended periods. They feel the membership terms are rigid and difficult to cancel, and view the overall value as not worth the cost.RecPlex comes across in these accounts as a neighborhood powerhouse for health and recreation, a facility that many members genuinely love and prize. Several reviewers say it's the best gym they've joined, praising the breadth of what's on offer: a wide variety of exercise classes, a lap swim area that folks use regularly, and amenities like a sauna and a hot tub that feel like a special perk. The price point is repeatedly described as a strong value for what you get, especially when compared to other gyms that lack pools, more equipment, or fewer class options. The ability to park for free across the street is also a frequently noted convenience, helping to make the overall experience smoother for families and commuters alike.
What makes RecPlex feel outstanding to many is the diverse menu of activities. The exercise classes receive frequent praise for their quality, and the lap pool is highlighted as a standout feature for cardio workouts. Families in particular appreciate the water-adjacent options, including the water park elements and the ability to rent kayaks or enjoy a Wibit during summer visits. The staff in some roles - such as the front desk at times and the lifeguards when present - are described as helpful and professional, contributing to a generally welcoming environment for adults and kids who want to stay active. The overall vibe for those who prioritize variety and value tends to be positive and affirming.
But the picture isn't all glow. A number of reviewers point to real frustrations that temper the enthusiasm. One recurring theme is the way tournaments and large events disrupt access, especially on weekends. Long-running swim meets can take over multiple pools, effectively closing off sections for regular members and their families. This has left some patrons feeling frustrated, as weekends - traditionally prime times for family workouts and recreational swimming - aren't reliably available when tournaments roll in. In some reviews, this has cascaded into broader concerns about the facility's schedule, cleanliness, and general accessibility during high-traffic periods.
Another thread of the negative experience centers on customer service and communication. Several readers recount misses in information flow - emails about class enrollments that never arrive or are sent to the wrong address, canceled lessons without notification, and slow or absent responses from staff when issues arise. One specific example recounts a swim lesson cancellation with a lack of clear follow-up from a coordinator, leading to repeated attempts to get enrolled in an alternative option. There are also strong concerns about pricing transparency and contract terms, with some alleging false advertising around pricing and others warning that membership agreements can feel restrictive or hard to cancel. A few reviewers describe interactions with front desk staff as rude or unprofessional, though others mention encounters with courteous team members like a particularly pleasant assistant named Alexa.
Maintenance and facility conditions also surface in several reviews as sources of disappointment. Complaints range from the hot tub being out of service for an extended period to sections of the facility feeling dirty or rundown for weeks on end. Parking lot repaving is described as slow, and some commenters note issues like lights turning off before closing, which can complicate workouts and lead to a sense of unfinished business for late exercisers. There are reports of equipment being scarce or in disrepair and of lanes being used in ways that block other users, such as the pool being crowded with teams while general lanes are constrained. For some, these maintenance and operational hiccups diminish what would otherwise be a highly satisfying experience.
There are, however, bright spots that keep many patrons coming back. In addition to the gym and pool, some reviewers highlight the quality and professionalism of lifeguards at the adjacent beach facilities, with particular praise for attentive, friendly staff who maintain a strong safety presence. The summer experiences at the beach, including the satisfaction of seeing lifeguards actively monitor activities and the enjoyment of attractions like Wibit equipment and kayak rentals, stand out as memorable positives. These accounts emphasize that when staffing and safety are at their best, the environment feels welcoming and family-friendly, reinforcing the reputation of RecPlex as a versatile, multi-use community hub.
In sum, RecPlex attracts a broad base of supporters who value its expansive range of offerings, competitive pricing, and convenient location. At the same time, a sizable portion of reviews expose significant friction points: tournament-driven access restrictions, inconsistent communication and customer service, and maintenance challenges that can affect the experience. For potential members, the takeaway is nuanced. If you're attracted to a facility with abundant class options, a strong pool program, and family-friendly amenities, RecPlex can be a exceptionally worthwhile choice - so long as you're mindful of scheduling around events, confirm pricing terms upfront, and stay prepared for occasional maintenance or access issues. Being aware of these trade-offs can help you decide how closely the realities of RecPlex line up with your personal fitness goals and schedule.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lake View Recplex in Pleasant Prairie, WI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services. Residents can also stay entertained with access to cable or satellite TV and a gaming room.
For those who require transportation, Lake View Recplex provides community-operated transportation services. There is also a computer center available for residents to use for various tasks.
Dining at Lake View Recplex is an enjoyable experience with restaurant-style dining offered in a spacious dining room. Special dietary restrictions can be accommodated, ensuring that all residents receive meals suited to their specific needs.
Residents have access to various spaces both indoors and outdoors. A fitness room is available for those who wish to engage in physical activities, while a garden provides a serene outdoor space for relaxation. The community also boasts a small library for book lovers.
Housekeeping services are provided to help maintain cleanliness and tidiness within the living spaces. Each resident has their own private bathroom and fully furnished accommodations, making it easy for them to feel comfortable in their new home.
Additional amenities include move-in coordination assistance, telephone services, a wellness center, and Wi-Fi/high-speed internet access throughout the community.
The care services at Lake View Recplex ensure that residents receive the support they need on a daily basis. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing is readily available. Assistance with transfers is provided to ensure safety during mobility. Medication management is also provided by trained staff members. Specialized diets such as diabetes diets can be accommodated, and meal preparation and service are available.
Transportation arrangements can be made for appointments or outings outside of the community.
Residents can take part in various activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge services are available to assist residents with any needs or requests they may have.
Lake View Recplex is conveniently located near numerous amenities. There are 4 cafes, 3 parks, 9 pharmacies, 16 physicians, 25 restaurants, 3 places of worship, and 1 theater all nearby. Additionally, there are 5 hospitals in close proximity to the community for easy access to medical care.
Overall, Lake View Recplex offers a comprehensive and well-rounded assisted living experience with its extensive list of amenities and care services. Residents can enjoy a comfortable and fulfilling lifestyle while receiving the assistance they need in a supportive and vibrant community.
Lake View Recplex is located at 9900 Terwall Terrace, Pleasant Prairie, WI 53158 in Kenosha County, Wisconsin
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