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Serenity Home Healthcare II in Pleasant Prairie, WI

Serenity Home Healthcare II is an assisted living and memory care community in Pleasant Prairie, WI.

Information last verified:

12129 43 Road Avenue, Pleasant Prairie, WI 53158

For more information about senior living options: (866) 208-4318

4.5 from 40 reviews
5 stars
34
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of Serenity Home Healthcare II

common 29 reviews mention this

Supervision and follow-through stand out

Residents and caregivers describe responsive supervision and professional check-ins.

Many reviews mention supervision that is quick to respond and supportive when questions come up, including managers and field supervisors who communicate clearly. Several also describe site visits, coaching, or coordinators who help keep things moving. A few reviewers add praise for office staff/customer service and knowledgeable care through specific caregivers.

caveat 3 reviews mention this

Communication gaps show up in hiring

Some reviewers report missed follow-up after orientation or applications.

A small set of reviews describe frustration after completing orientation or paperwork, saying they did not receive promised next steps or return calls. One reviewer also describes being moved to a different location than expected and feeling they were left without clients despite orientation. Another review calls out unprofessional handling when they tried to get information by phone.

common 12 reviews mention this

Detailed coordination of services

Care plans are described as organized and carefully explained.

Several reviews highlight thorough explanations and organized starter materials, including meetings focused on communication and next steps. Others specifically praise coordinators and supervisors for helping with what to expect and keeping procedures clear. Even when a reviewer was unhappy with onboarding timing, they still describe the process details being set up before support arrived.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Memory Care Memory Care

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Hospira Worldwide (2.7 miles)
  • Jewel-Osco Pharmacy (3.4 miles)
  • Walgreens (3.5 miles)
  • Good Value Pharmacy (3.8 miles)
  • Good Value Pharmacy (3.9 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (4 miles)

Restaurants

  • The Tropics (2.8 miles)
  • Starlite Club (3 miles)
  • Burger King (4 miles)
  • Culver's (4.1 miles)
  • McDonald's (4.1 miles)
  • Taco Bell (4.2 miles)
  • Popeyes Louisiana Kitchen (4.4 miles)

Hospitals

  • Ocenco (2.9 miles)
  • Cancer Treatment Centers of America - Gastroenterology (3.9 miles)
  • Children's Hospital of Wisconsin (5.6 miles)
  • Kenosha Medical Center (5.6 miles)
  • Rogers Memorial Hospital (5.9 miles)
  • Aurora Medical Center (6.2 miles)
  • Aurora Labor and Delivery (6.2 miles)

Places of Worship

  • St Therese Church (3 miles)
  • St Paul's Lutheran Church (3.1 miles)
  • Journey Church (6.2 miles)

Physicians

  • Kenneth G. Gilbertson MD (3.8 miles)
  • Hatem Halabi, MD, FACS | Surgical Oncologist (3.9 miles)
  • Dr Rashid's Office (4.9 miles)
  • Meadows Plastic Surgery (5 miles)
  • Junith M. Thompson MD Sc (5.3 miles)
  • Alpha Medical Imaging (5.3 miles)
  • Aurora Medical Center Imaging (5.5 miles)

Parks

  • Gangler Park (4.1 miles)
  • Southport Park (4.7 miles)
  • Charles Nash Park (5.8 miles)
  • Eichelman Park (5.8 miles)
  • Wolfenbuttel Park (6 miles)
  • Illinois Beach State Park (6 miles)
  • Playground (6.1 miles)

Cafes

  • Panera Bread (4.8 miles)
  • Corner Bakery Cafe (5.5 miles)
  • Starbucks (5.7 miles)
  • Harborside Common Grounds (6.3 miles)
  • The Coffee Pot (6.5 miles)

Theaters

  • Cinemark Tinseltown USA (5.1 miles)

Frequently Asked Questions

Where is Serenity Home Healthcare II?
Does Serenity Home Healthcare II provide care for residents with dementia or Alzheimer's disease?

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Related Resources

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    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

  • best foods for dementia patients to eatNourishing the Mind: Essential Dietary Approaches for Dementia

    Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.

  • dementia behaviorsUnderstanding Dementia Behaviors: Practical Insights and Strategies for Caregivers

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