12129 43 Road Avenue, Pleasant Prairie, WI 53158
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Yolanda Flores is described as professional, calm, and helpful during a popup visit. Miguel provides excellent customer service as the receptionist. Adetola is knowledgeable and attentive, taking care of all needs. Mr. Oyedokun conducts site visits quickly and professionally. James is very professional and communicates thoroughly, representing Serenity well. The field supervisor is kind, respectful, and helpful. The office staff, especially the ladies, are awesome and always willing to help. Kimberly Washington delivers excellent service. Wendy is described as a beautiful caregiver. Serenity provides excellent service and is highly recommended by clients.
The staff were rude and hung up on the caller when information was requested. The reviewer became very angry about the popup visit by a field supervisor. Serenity should communicate better to prevent unnecessary field visits in extreme hot or cold weather. The doorbell was not working, and the reviewer requested that someone knock on the door.A flood of feedback about Serenity Health Care paints a picture of a company that many clients rely on for consistent, respectful, and thoughtful service. Across the testimonials, people repeatedly highlight the dedication of Serenity's field personnel, office staff, and caregivers, while also acknowledging a single negative experience. Taken together, the voices describe a network of care that many depend on for stability, clear communication, and compassionate support in daily routines and medical needs alike.
A standout thread in the stories is the professionalism shown by field supervisors and care coordinators in challenging moments. On June 26, 2025, a client recounts a "pop-up" visit from Field Supervisor Yolanda Flores. The client describes having a difficult day, with emotions running high, and notes that Flores remained exceptionally calm and professional throughout the encounter. Even though there had been prior concerns about communication gaps - specifically, that someone dropped the ball because the caregiver is not a relative - the reviewer credits Flores with persistence and composure. The general sentiment is that such visits can be tricky, yet Flores's demeanor helped deescalate the situation, underscoring the value of calm, respectful interaction in all client-facing moments. The reviewer also suggests that Serenity could enhance inter-team communication to prevent unnecessary visits in extreme weather, a constructive note that reflects a desire for continuous improvement while still praising the overall handling of the situation.
Alongside field leadership, the frontline office team receives a great deal of praise. The receptionist, Miguel, is repeatedly commended for excellent customer service, described with warmth and appreciation that he "loves him down" and leaves clients feeling heard. This positive voice about Miguel underscores how important responsive, courteous front-desk support is to the client experience, serving as the first touchpoint for information, scheduling, and problem-solving. In another nod to office efficiency and accessibility, several clients mention the knowledge and readiness of staff who respond to inquiries and assist swiftly, reinforcing the impression that Serenity's administrative backbone is dependable and client-centered.
The competence and availability of individual caregivers and coordinators emerge as another strong thread in these reviews. Adetola, in particular, appears as a highly regarded professional who is both knowledgeable and attentive. Reviewers praise Adetola for taking care of a wide range of needs, delivering clear explanations of services, and providing detailed, thoughtful analyses of binders and documentation. A separate compliment highlights Adetola's ability to articulate the service in a well-structured way, reinforcing the sense that Serenity's staff members are not only performing tasks but also educating clients about what to expect. The consistent emphasis on Adetola's rapport and thoroughness contributes to an overall impression of a team that prioritizes clarity and reliability in planning and execution.
Another pillar of the Serenity experience is the client-wellness leadership that clients encounter during routine check-ins and onboarding. One reviewer singles out a meeting with Client Wellness Supervisor James, praising his character, thorough communication, and the professional presentation of a starter kit. James's abilities - clear explanation, promptness, and thoughtful guidance - are described as an asset to the company, elevating the client's confidence in Serenity's approach and processes. This testimonial aligns with others that appreciate staff who communicate proactively and set clear expectations from the outset.
The testimonials also underscore the human side of care - recognized caregivers, responsive support, and the everyday realities of interacting with care services. Kimberly Washington receives a direct commendation for her service, with the client noting a preference for door-knocking rather than relying on a doorbell that isn't functioning. This small detail reflects how practical considerations - like door access - play a meaningful role in the day-to-day experience of receiving care and how Serenity staff accommodate these realities with flexibility and attentiveness. The broader message from these notes is that clients value reliable, relatable service providers who meet practical needs with consideration and courtesy.
Across the board, clients express a strong sense of satisfaction with Serenity Health Care. Phrases like "excellent service," "service has been excellent," and "they rock" appear repeatedly, complemented by gratitude for the care workers who support meals, exercise programs, and daily routines. Several reviewers emphasize the personal warmth and reliability of the team - from the office ladies who are described as awesome to Yolanda Flores's impactful field presence and Wendy, a caregiver described as a "beautiful young lady" who embodies the company's values. There's also an emphasis on the broader culture of care: staff who are respectful, dedicated, and mindful of the individual needs of clients, reinforcing a collective mission to place others' well-being at the center of every interaction.
Finally, the collection of reviews conveys a sense of ongoing growth and shared purpose among Serenity's clients and staff. Many express gratitude for the care they receive and for the people who make that care possible. The messages celebrate not only the outcomes - improved daily living, clear explanations, and dependable support - but also the everyday acts of kindness, professionalism, and teamwork that underpin Serenity's approach to caregiving. Amid the positive feedback, there are constructive notes about communication and logistics that hint at a thoughtful commitment to improvement, suggesting that Serenity Health Care remains attentive to the evolving needs of clients and staff alike as they continue to serve their community with compassion and competence.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serenity Home Healthcare II is an assisted living community located in Pleasant Prairie, WI. We offer a variety of care services including board and care home and memory care for individuals with dementia or other memory-related conditions.
Our community provides a range of amenities to ensure the comfort and well-being of our residents. These include a dining room where nutritious meals are served, fully furnished accommodations, a beautiful garden for outdoor relaxation, housekeeping services to maintain cleanliness, as well as move-in coordination for a seamless transition.
Residents at Serenity Home Healthcare II receive personalized assistance with activities of daily living such as bathing, dressing, and transferring. We also have trained staff members who coordinate with healthcare providers to ensure that all medical needs are met. Our specialized memory care programming caters specifically to those with cognitive impairments and conditions like Alzheimer's disease.
We understand the importance of proper diet management and offer diabetes diets as well as special dietary restrictions to accommodate individual needs. Medication management is also provided to ensure that medications are taken correctly and on time.
At Serenity Home Healthcare II, we emphasize mental wellness through our dedicated mental wellness program. Scheduled daily activities keep residents engaged and entertained throughout the day. Transportation arrangements are available both for medical purposes and for doctors' appointments.
In addition to providing exceptional care within our community, we are conveniently located near numerous amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby for easy access to various services.
Overall, at Serenity Home Healthcare II in Pleasant Prairie, WI, we strive to create a warm and supportive environment where residents can receive quality care while enjoying their independence and maintaining an active lifestyle.
Serenity Home Healthcare II is located at 12129 43 Road Avenue, Pleasant Prairie, WI 53158 in Kenosha County, Wisconsin
Serenity Home Healthcare II offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, ensuring their safety and overall well-being. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation ensures that residents receive nutritious meals tailored to their dietary needs. Medication management addresses the complexities of medication regimens, reducing the risk of missed doses or adverse interactions, further enhancing health outcomes. Transportation arrangements for medical appointments facilitate timely access to necessary healthcare services, and coordination with healthcare providers fosters an integrated approach to care. Activities of daily living assistance aids in preserving independence, while 24-hour supervision provides constant monitoring to ensure safety. The dementia waiver allows personalized care approaches tailored to individual needs, complemented by a mental wellness program that promotes psychological health. Specialized memory care programming addresses the unique cognitive challenges faced by residents at various stages of dementia and mild cognitive impairment, offering engaging activities that stimulate both mental function and social interaction. Together, these features create a nurturing environment focused on improving quality of life for those coping with memory-related conditions.
An Innovative Care II
Pleasant Prairie, WI
Comprehensive 24/7 supervision, ADL support, healthcare coordination, and fully furnished apartments.
An Innovative Care
Pleasant Prairie, WI
State-of-the-art assisted living with memory care and personalized services, plus ample amenities.
Cox Adult Family Home
Pleasant Prairie, WI
Cost-effective private room at $2,200/mo; private accommodations; on-site/off-site activities; respite or short-term stays offered.
An Innovated Care
Pleasant Prairie, WI
Beautiful natural setting with attentive staff.
CBRF House
Pleasant Prairie, WI
Small, intimate community with 24/7 supervision and memory care.
Rolling Hills Place
Zion, IL
Beautiful, clean, and homey atmosphere with friendly staff, good meals, and engaging activities.
Rolling Hills Manor
Zion, IL
Caring staff, clean environment, and a broad range of services.
Beech Pointe Senior Apartments
Kenosha, WI
Grove At The Lake
Zion, IL
Notable physical therapy and generally caring staff in a clean facility.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Nourishing the Mind: Essential Dietary Approaches for Dementia
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care