W239N2890 Pewaukee Road, Pewaukee, WI 53072
For more information about senior living options: (844) 490-3973
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Pediatric Home Services and its team have left a consistent impression of care, competence, and real partnership with families navigating complex pediatric home care. Across multiple stories, families describe a wide range of devices and needs - feeding pumps, oxygen, G-tubes, and other equipment - and consistently highlight how the staff caters to both practical training and emotional reassurance. One family noted that they were new to using a feeding tube and felt overwhelmed at first, but Stacy took time to walk them through every step, answering questions and ensuring they were comfortable with the process. It's clear that the service goes beyond simply delivering equipment; it's about building confidence for parents who are managing medical needs at home.
Delivery and setup emerge as a standout aspect of the experience. Several reviewers mention that gear arrives directly to their door and is accompanied by thorough explanations. The sentiment of "speedy delivery and on time" recurs, with clinicians carefully walking families through how to use the devices and troubleshotting basics so parents feel capable right from the start. When a piece of equipment failed, a prompt response was provided to replace it, and a flexible schedule helped families avoid disruption. The consistent thread is not just getting the equipment to the home, but making sure caregivers understand how it works and feel secure in using it.
Staff members stand out individually for their professionalism, kindness, and dedication. Nicole, including Nicole L, is repeatedly praised for being knowledgeable, friendly, and extremely helpful. One parent specifically thanked Nicole L for dropping off a replacement pump at a convenient time and for being polite and accommodating, while others described Nicole as an awesome, caring professional who loves her job. The impression is that Nicole embodies a reliable point of contact who can be counted on when issues arise or when new equipment needs to be integrated into daily routines.
Katie is another name that surfaces with glowing regard, especially for going above and beyond to support families during tough moments. Families describe Katie as an outstanding advocate who works with the respiratory team to implement changes swiftly and smoothly. Her work often involves helping families transition home with oxygen and G-tubes, and reviewers emphasize how Katie's guidance and caring demeanor provide real peace of mind during what can be a stressful time. She checks in, explains things thoroughly, and makes sure families are comfortable with every step of the equipment setup and its ongoing use.
Julie appears as a trusted, highly capable member of the team who frequently shows up with swift response and a calm, effective approach. Review comments highlight Julie's promptness, kindness, and thorough demonstrations of the equipment. One family recalls Julie arriving on a Saturday with a replacement pump and extra supplies, underscoring her efficiency and the practical support she provides. Julie is described as gracious, businesslike, and personable, and her presence is linked to a sense of reliability and reassurance.
The broader Pediatric Home Services team - Megan, the rest of the care staff, and the organization as a whole - receives equally strong praise. Families describe the team as friendly, smart, and collaborative, with Megan singled out as part of an essential support system that helps their child achieve the best possible quality of life. The sentiment extends to a general sense of exceptional service and teamwork, where the company is viewed as an ally rather than just a supplier. Reviewers emphasize that PHS's approach is not just about equipment but about building a supportive network around families who navigate ongoing medical needs at home.
Beyond individual interactions, families frequently note the overall impact of PHS on their daily lives. Several express that PHS feels like a trusted partner rather than a transactional vendor, with staff who are responsive, respectful, and deeply committed to family well-being. One parent reflects on how PHS has supported their child since birth, contrasting the experience with other medical providers and calling their service and efficiency unmatched. The ability of PHS to accommodate specific delivery details, respond quickly to issues, and provide clear, comprehensive explanations is repeatedly highlighted as a differentiator.
Ultimately, the accumulated experiences convey a clear message: Pediatric Home Services is more than a medical supply company. It is a trusted team that delivers timely equipment, offers detailed training, and provides ongoing emotional and practical support. Families describe feeling heard, respected, and confidently guided through complex care routines, with staff members like Stacy, Nicole L, Katie, Julie, Nicki, and Megan playing pivotal roles. The overarching takeaway is a powerful sense of peace of mind and confidence in their child's care, reinforced by dependable service, excellent communication, and a genuine commitment to helping families thrive at home.
Welcome to our assisted living community in Pewaukee, WI. We are dedicated to providing exceptional care and support to our residents in a warm and comfortable environment. Our fully furnished accommodations are designed with the specific needs of pediatric patients in mind, ensuring they feel at home during their stay.
Our amenities include cable or satellite TV, Wi-Fi/high-speed internet, and telephone services, allowing our residents to stay connected with loved ones. Our dining room offers delicious meals prepared by our experienced culinary team, accommodating special dietary restrictions. Housekeeping services ensure that our residents' living spaces are clean and tidy.
We understand the importance of physical activity and mental well-being for our young residents. This is why we offer resident-run activities and scheduled daily activities to engage them socially and keep them active. Additionally, our mental wellness program ensures that our residents receive the emotional support they need.
Our caring staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless care for our residents. Medication management is available to ensure proper administration of medications.
For transportation needs, we provide arrangements for medical appointments as well as transportation to doctors' appointments. Nearby you will find several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to make outings convenient for both residents and their families.
At our pediatric home service assisted living community in Pewaukee, WI, we strive to provide a nurturing environment where your child can receive the specialized care they deserve while enjoying a fulfilling and engaging lifestyle.
Pediatric Home Service is located at W239N2890 Pewaukee Road, Pewaukee, WI 53072 in Waukesha County, Wisconsin
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