Ccc Of Pewaukee | Photos and Reviews

Ccc Of Pewaukee in Waukesha, WI

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N26 W23977 Watertown Road, Waukesha, WI 53188

For more information about senior living options: (866) 208-4318

2.7 from 71 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Ccc Of Pewaukee

caveat 31 reviews mention this

Care response times can be slow

Many residents and families describe long waits for help when assistance is needed.

Across the reviews, families repeatedly mention delays getting help—especially for bathroom assistance and general needs—often describing call lights going unanswered for extended periods. Several reviewers also describe staffing as insufficient or inconsistent, with residents left waiting or needing family members to step in. A smaller set of reviews, however, say staff were attentive, organized, and pleasant, showing that experiences vary from person to person.

caveat 27 reviews mention this

Cleanliness and odors draw criticism

Multiple reviews describe poor cleanliness, including strong odors and dirty rooms.

A recurring concern is cleanliness: reviewers describe smells (including urine), dirty rooms, and issues like soiled linens, beds, or visible unclean conditions. Some comments also reference hygiene lapses such as delays in bathing and wound care not being done regularly. On the other hand, a handful of positive reviews say the facility was clean and smelled good, which suggests the standard may not be consistent across time or units.

caveat 12 reviews mention this

Food is often described as cold

Residents and families frequently mention food quality problems, including being served cold.

Several reviews criticize meals as mediocre or unappetizing, with multiple mentions that food was served cold. Some also describe food not matching dietary expectations or not being handled the way families anticipated. A small number of reviews are more mixed or positive on day-to-day care, but food is still a frequent point of frustration overall.

differentiator 8 reviews mention this

Therapy quality stands out

Therapy staff and rehabilitation progress are repeatedly praised by families.

While other parts of the experience draw complaints, many reviewers highlight rehabilitation—especially PT and OT—as helpful and professional. Several families describe their loved ones getting taken care of through therapy sessions and making progress, and some say therapy staff were outstanding. This comes through even in reviews that are otherwise negative, where residents felt the rehab team was one of the better aspects of the stay.

common 18 reviews mention this

Staff attitudes feel mixed

Residents describe both very caring individuals and periods when compassion is hard to find.

Many reviews explicitly praise staff members as friendly, competent, and attentive to patient needs, including caregivers and therapists. At the same time, other reviews call out rude or uncaring behavior and describe families feeling they had to escalate repeatedly to get basic responses. Together, the reviews paint a picture of care quality that can depend heavily on who is working and how responsive the unit is at that time.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

120 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

General Mitchell International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

Express Scripts (0.7 miles)
Walgreens (1.2 miles)
Walmart Pharmacy (1.5 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.5 miles)
Walgreens (3.4 miles)
Walgreens (3.7 miles)

Physicians

ProHealth Care Building (0.9 miles)
Wheaton Franciscan Medical GRP (1.2 miles)
Moreland Ear Nose & Throat (3.1 miles)
West Suburban Center For Arthritis (3.5 miles)
Wheaton Franciscan Medical Group (3.6 miles)
Orthopaedic Associates Wisconsin (4.5 miles)
Froedtert Sussex Health Center (4.7 miles)

Parks

Wagner Park (0.9 miles)
Lake Park Park (2.5 miles)
Waukesha Parks Rec & Forestry (2.7 miles)
Fox Brook Park (2.8 miles)
Glacier Cone Park (4.8 miles)
Imperial Estate Park (4.9 miles)
Dousman Stage Coach Inn Museum (6.1 miles)

Restaurants

Chick-Fil-A (1.1 miles)
The Station Pub & Grill (1.4 miles)
Andrea's Red Rooster (2.3 miles)
Denny's (2.3 miles)
Artisan 179 (2.4 miles)
Arby's (2.4 miles)
Taco Bell (2.4 miles)

Cafes

Starbucks (3.1 miles)
Mama D's Coffee (3.7 miles)
Starbucks (4.1 miles)
Panera Bread (5.6 miles)
Panera Bread (7.3 miles)
Starbucks (7.5 miles)

Theaters

Silverspot Cinema - The Corners of Brookfield (3.8 miles)
Hillside Cinema Delafield, Wi (7.5 miles)

Places of Worship

First Congregational Church (3.9 miles)

Hospitals

Waukesha Memorial Hospital (4 miles)
Waukesha Memorial Hospital (7.1 miles)

Frequently Asked Questions

Where is Ccc Of Pewaukee?

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