W232 N3471 Hunters Ridge Road, Pewaukee, WI 53072
For more information about senior living options: (844) 490-3973
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They are impressed with Arbor View, noting the staff are amazing with knowledge, experience, and compassion. Nicole, the executive director, goes above and beyond and is approachable and caring. The food is amazing, with grilled dishes, Taco Tuesdays, and themed meals. The grounds are well kept, providing a home-like feeling. Arbor View is a great community; the care staff know the residents well and their compassion is evident. Nicole is responsive and truly cares about the residents she serves. Arbor View presents a warm, home-like setting rather than an institutional feel. The nursing staff are excellent, knowledgeable, and have great bedside manner. Georgia, the cook, is phenomenal and provides high-quality meals. The team from care staff to administration is top-notch, forming a family-focused environment that truly cares. The executive director and team maintain high standards and hold departments to accountability; they strive for excellence. Moving a loved one to Arbor View is described as a smooth, comforting transition. The community is clean, and visitors are met with friendly, compassionate staff.
The reviews describe Arbor View as a repeat offender that the state has investigated, cited, and fined for neglect/abuse, not reporting injuries, and failing to document medications. They claim there is a serious lack of accountability and management, evidenced by a long list of state complaints and citations. One reviewer notes that moving a 90-year-old to Arbor View was a poor choice due to substandard care for about $7,000 a month. They say care quality declined after the 2018 sale to an out-of-state corporation, with untrained, unsupervised staff and high turnover. The director is described as rarely in the building and unavailable evenings, weekends, or holidays, with staff left unchecked. There is no tracking of visitor names, allowing people to walk in without restriction. The facility is alleged not to follow service plans and to have unsafe conditions and inadequate staff training. They report deteriorating building maintenance, cleanliness, and food safety. State citations and fines were issued again in August 2024, indicating ongoing issues. Families moved their loved ones out due to safety concerns and substandard care, despite high costs.The collection of online reviews about Arbor View Pewaukee paints a complex, braided portrait of the facility. On one hand, many commenters describe Arbor View as a warm, inviting, home-like place where residents are treated with kindness and compassion. They emphasize a welcoming atmosphere, friendly and caring staff, and an administration that is visible and responsive. Several reviews praise the staff's attentiveness, the intimate feel of the community where residents aren't treated like numbers, and the sense that caregivers know each resident well. The grounds and common areas are described as well-kept, contributing to a comfortable, homey ambiance that many families value when a loved one transitions from independent living or family caregiving into assisted living.
Yet alongside these positive sentiments, a substantial thread of criticism runs through the same body of reviews. A number of reviewers allege neglect and safety concerns, citing state investigations, violations, and fines that they say point to deeper problems with oversight, accountability, and communication. Specific allegations include neglect or abuse, failures to report injuries, lapses in documenting medications, and not following individualized service plans. Some reviewers claim that such issues persisted even after the facility claimed to have complied with inspectors' requirements, and they describe ongoing worries about the overall safety and quality of care. The impression given is that there is a pattern of concerns rather than isolated incidents.
Several reviewers connect the complaints to organizational changes over time. They point to a transition in 2018 when Arbor View was sold to an out-of-state corporation, followed by what they describe as a gradual decline in care quality, maintenance, and safety. They recount high caregiver turnover, inconsistent supervision, and periods when the executive director or other leaders were rarely present in the building. Complaints to state regulators by multiple families are mentioned, with some reviewers noting that meaningful action did not appear to be taken until years after the concerns were first raised. The impact of this perceived management instability is described as affecting everything from daily routines to medical oversight.
Despite the warnings, many reviews highlight individuals within Arbor View who are viewed in a highly favorable light. A recurring theme is praise for the leadership and caregiving staff who are cited as genuinely caring, knowledgeable, and dedicated to residents' well-being. Nicole, the executive director, is repeatedly singled out for being approachable, proactive, and devoted to high standards of care. Caregivers are described as compassionate and patient, capable of engaging residents with meaningful activities and attentive bedside manners. In these accounts, staff members, from nurses to the cook (Georgia) to activities coordinators, are credited with creating moments of real connection and quality-of-life enhancements for residents.
Another notable thread concerns the tension between negative experiences and recent positive reviews. Some reviewers observe a sudden surge of very favorable comments within a short window after posting a critical review, and they speculate that these glowing posts may be a tactic to bury or counterbalance prior concerns. They caution readers to scrutinize the timing and content of newer reviews and to consider the broader pattern of feedback, rather than rely on a cluster of recently positive notes alone. This dynamic adds a layer of caution for families evaluating Arbor View, underscoring the importance of cross-checking with official inspection records and direct conversations with current residents and their families.
Taken together, the narratives present Arbor View Pewaukee as a facility that embodies both strengths and significant red flags, depending on who you ask and when you visited. For some families, the community offers a welcoming environment, attentive staff, appealing meals, and a sense of security that makes the transition to assisted living smoother. For others, concerns about safety, documentation, and leadership accountability have persisted over time, with state inspections and enforcement actions cited as evidence of ongoing issues. The variations in experience emphasize the need for careful, up-to-date due diligence - reviewing state inspection reports, talking directly to families with loved ones currently residing there, and weighing personal priorities such as safety, consistency of care, and the overall atmosphere of the community.
In considering Arbor View Pewaukee, prospective families are advised to weigh the positive testimonials about warmth, compassion, and well-run events and meals against the critiques that focus on oversight, accountability, and long-term management stability. The reviews collectively underscore that the quality of care can appear excellent in some moments and deeply concerning in others, depending on factors such as staffing levels, leadership presence, and adherence to care plans. Because the decision to place a loved one in assisted living is emotionally and financially significant, gathering a broad range of perspectives and corroborating them with official reports will provide the clearest picture of whether Arbor View is the right fit for a given family's needs and expectations.
27 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arbor View Communities of Pewaukee in Pewaukee, WI is an assisted living community that specializes in memory care. Our residents can enjoy a comfortable and fully furnished environment with amenities such as cable or satellite TV, a dining room, and Wi-Fi/high-speed internet. Each apartment includes a kitchenette and residents have access to outdoor spaces including gardens.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and specialized memory care programming for those with mild cognitive impairment. Our mental wellness program aims to support the emotional well-being of our residents.
We understand the importance of maintaining a healthy diet, so we provide diabetes-specific meal options as well as special dietary restrictions upon request. Our restaurant-style dining experience allows for a social and enjoyable atmosphere during mealtimes.
We encourage an active lifestyle by offering resident-run activities and scheduled daily activities. Additionally, our community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and theaters for easy accessibility to entertainment and healthcare services.
At Arbor View Communities of Pewaukee, we strive to create a nurturing environment where our residents feel supported in every aspect of their daily lives.
Arbor View Communities Of Pewaukee is located at W232 N3471 Hunters Ridge Road, Pewaukee, WI 53072 in Waukesha County, Wisconsin
Arbor View Communities of Pewaukee offers a range of tailored features that significantly enhance the quality of memory care for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain their dignity while receiving the necessary support to navigate daily tasks, which can often become challenging due to cognitive decline. Medication management is crucial for maintaining consistent health, allowing staff to oversee prescriptions and ensure timely administration. Meal preparation and service cater to dietary needs while creating a comforting routine around mealtime, fostering both nutrition and social interaction. Activities of daily living assistance empowers residents by supporting them through essential tasks, reinforcing their sense of independence where possible. The provision of 24-hour supervision guarantees safety and immediate intervention if needed, while specialized memory care programming and mental wellness initiatives provide engaging activities designed to stimulate cognitive function and uplift mood, addressing the emotional aspects of memory loss. Furthermore, support for individuals with mild cognitive impairment creates a proactive environment that focuses on slowing progression and enhancing life quality through meaningful engagement.
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A Holistic Dementia Care Guide: Effective Strategies for Memory Support
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
Memory Care Pathways: A Holistic Guide to Dementia Support
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
