Parkwood Green House in Glendale, WI

Pros

• The staff were very friendly and helpful throughout the whole process.
• The facility was well kept and clean.
• The management is excellent and really runs this community great.
• The care services that Homestead offers are excellent.
• The personalities of the staff and residents are excellent.
• Homestead Ridge did a wonderful job.

Cons

• The staff do not communicate well between shifts and rarely interact with residents beyond feeding them and giving medication.
• There is no leadership, so staff do whatever they want.
• They do not offer any activities; residents sit around, smoke cigarettes, and watch television.
• It is concerning that residents have no activities to look forward to, and there is rarely someone coming in with a positive attitude to lift them up regularly.
• The staff never encourage residents to take a shower or bath or to engage in physical activity.
• There are no crafts, no games, and nothing for residents to do.
• Breakfast is served late most days, and family members are often asked to bring food.
• The food served is not appetizing.
• Dinner often consists of small banquet brand pot pies, and on the last day lunch was a hot dog, half an orange, chips, and cookies.
• Residents are allowed to smoke outside, but cigarette odors fill the hallways.
• On the last day, the place smelled terrible, the resident was dirty, and there was a basket full of laundry.
• Laundry is not put away properly for those who need assistance with it.
• Tissues for the bathroom are not consistently provided despite claims of daily checks.
• The reviewer strongly urges that this is not a place to send a loved one and recommends keeping looking.

Review

Parkwood Green House in Glendale, WI is best suited for residents who are largely independent and do not rely on a structured, activity-rich environment to stay engaged. It may work for families that are prepared to take a heavy hands-on role in oversight and advocacy, ensuring basic needs are met and daily routines are monitored. For a senior who expects regular social programming, consistent leadership, and proactive encouragement from staff, this community is unlikely to deliver. The reviews strongly suggest that engagement, supervision, and daily vitality are not the core strengths here, which narrows the fit to those who can tolerate a quiet, minimal-activity setting while remaining vigilant about care delivery.

Those who may want to consider alternatives are families prioritizing dependable leadership, transparent communication across shifts, and a consistently clean, well-organized environment. If a loved one requires dependable coordination among caregivers, timely responses to requests, and a robust calendar of activities to stimulate mind and body, Parkwood Green House falls short based on the experiences cited. In short, this is not the choice for families seeking a resident-centered program with a visible, accountable management structure and a proactive approach to daily living assistance.

The main cons are entrenched and largely interconnected. Communication between shifts is described as poor, with little evidence of staff interaction beyond medication administration and feeding. A lack of leadership translates into inconsistent routines and ad hoc care, leaving families feeling uncertain about who is supervising and how decisions are made. Activities and engagement programs are virtually non-existent, so residents are left with passive daytime moments rather than meaningful opportunities to socialize or exercise. Meal service and quality appear inconsistent, with reports of late breakfasts and unappetizing offerings, which compounds a sense of neglect. Smell and cleanliness problems, such as cigarette odor in corridors and laundry not being organized or returned promptly, undercut the comfort and dignity expected in a senior living setting. Taken together, these factors create an atmosphere that many families will find unacceptable for long-term care.

The lack of compelling positives in Parkwood Green House means the drawbacks dominate the decision. While one nearby community is described in glowing terms for its leadership and care, where management runs the community well, staff are friendly, and care services are well-regarded, that contrast underscores what Parkwood Green House is missing. The absence of a proactive, engaged staff culture, paired with the gloomy environment described by some visitors, makes it difficult to justify a commitment without direct remediation or a clear plan to address the weaknesses. In practical terms, the decision hinges on whether the family can tolerate ongoing oversight and whether the facility can demonstrate tangible improvements fast enough to justify risk.

With those realities in mind, families should enter the process with a concrete checklist and a plan to measure results. Schedule a candid tour focused on shift-change dynamics, ask to meet the administrator or director, and request a sample weekly activity calendar to gauge whether residents have meaningful opportunities. Insist on seeing current menus and meal-prep routines, and ask for a transparent laundry and housekeeping process to confirm how daily necessities are handled. If choosing Parkwood, secure a written commitment on response times for calls, a guaranteed daily schedule for personal care tasks, and a plan for environmental improvements, odor control, cleanliness, and room turnover. If substantial doubt remains after those checks, exploring alternatives, especially those with evidenced leadership and robust programming, is well warranted.