Brookdale Yakima

Pros

• The staff at Brookdale Yakima is consistently described as friendly, helpful, and accommodating, creating a welcoming environment for residents and visitors.
• Many reviewers appreciate the cleanliness of the facility and the variety of daily activities available to residents.
• Residents have access to various amenities including reading rooms, a theater room, a library, and community areas that foster social interaction.
• Positive experiences are noted regarding the integration of new residents into social activities, helping them feel comfortable and engaged.
• The dining experience is highlighted positively by several reviewers, with mentions of delicious food and fine dining options available.
• Staff members are commended for spending quality time with residents, building genuine connections to meet their daily needs.
• Current employees express satisfaction with their work environment, praising teamwork and a supportive atmosphere among staff members.

Cons

• The response time when a resident pushes their button is around 30 minutes, which is considered unacceptable.
• Residents complained about the food being too bland and often served cold.
• The facility was not well equipped to care for all of the loved one's health needs, leading to concerns about adequate support.
• One reviewer felt overwhelmed by a pushy staff member during the tour, making them uncomfortable with the sales tactics used.
• A reviewer reported that their family member received completely unacceptable care, including not being given a shower for three weeks after moving in.
• There were multiple instances where personal hygiene and dressing standards were not met for residents.
• Charges were incurred from the date of contract signing, even though the loved one was hospitalized and unable to move in until later.
• The living space was consistently unclean, with reports of unsanitary conditions in the bathroom and room maintenance issues.
• Additional charges for meal delivery were applied despite meals being included in the basic service agreement, causing dissatisfaction with billing practices.
• After a resident's death, charges continued to accrue for days when they were no longer present at the facility, leading to frustration and grief for the family.

Review

Brookdale Yakima has garnered a variety of feedback from residents, families, and employees, reflecting both positive experiences and significant concerns. Overall, the facility is characterized by its clean environment and friendly, accommodating staff who genuinely seem to care about the well-being of their residents. Many visitors have highlighted the numerous amenities offered at Brookdale Yakima, including reading rooms, theater spaces, a library, and community areas designed for family gatherings and socialization. The dining facilities particularly drew praise; some visitors noted the quality of the food served, with mentions of delicious homemade ice cream and a three-course meal experience during tours.

Nevertheless, some families expressed reservations about the size of the facility. One reviewer mentioned that Brookdale Yakima felt a bit too large for their loved one’s comfort. While they appreciated the well-laid-out rooms and ample daily activities available to residents, they hoped for better response times when assistance was requested—citing an average wait time of around 30 minutes after pressing emergency buttons. Additionally, food quality came up as an area needing improvement; more seasoning could elevate bland meals that were often served cold.

The overall sentiment around staffing is generally positive as well. Current employees praised the supportive work environment characterized by teamwork and camaraderie among colleagues. Many staff members enjoy meaningful interactions with residents while participating in activities aimed at enhancing their day-to-day lives. This sense of connection is echoed in testimonials from families who reported seeing their loved ones integrating quickly into community life through various social events facilitated by attentive staff members.

On a more cautionary note regarding Brookdale Yakima's operations, some reviewers pointed out issues related to patient care standards. A particularly harrowing account detailed poor personal care practices that included delayed grooming services and inadequate cleanliness in living quarters. The author highlighted instances where basic hygiene was neglected for weeks despite ongoing charges for these services being included in their mother's care plan. Descriptions of unsanitary conditions within private bathrooms raised serious concerns about attention to detail regarding resident health needs—a vital aspect when caring for seniors.

Another concerning theme touched on billing practices after resident death or hospitalization; one family was upset over continuous charges incurred before their loved one even settled into her new home due to an extended hospital stay prior to admission. Compounding this distress were allegations that despite paying extra fees for additional services like room cleaning or meal deliveries due to mobility constraints associated with health issues like dementia or advanced age, care quality did not reflect these expenditures.

While there are anecdotal accounts underscoring great support for residents through engagement in activities and excellent culinary offerings during tours—combined with positive remarks from employees about job satisfaction—there remains considerable concern regarding operational shortcomings within assisted living protocols at Brookdale Yakima itself based on several family experiences over time spent there. As such discrepancies arise regularly through individual reviews detailing quite contrasting realities experienced between prospective clients during tours versus actual residency situations faced later on—with varying results ultimately leading towards recommendations being meted out cautiously depending upon each family's unique situation relating specifically back to eldercare needs presented therein.

In summary, though many stand behind Brookdale Yakima as a functional assisted living community with outstanding staff dedicated toward creating pleasurable atmospheres filled with warmth amidst cleanliness coupled alongside plentiful programming opportunities throughout each day—not every story told bears glowing praise by any means; therefore highlighting an essential need going forward toward transparent communication amidst all engaged parties involved surrounding eldercare expectations consistently maintained therein moving forth toward ensuring safety measures address inherent vulnerabilities expected while delivering compassionate high-quality service naturally anticipated at such prominent establishments across communities nationwide alike today!

The area of Yakima, Washington in which you are considering for senior living offers a variety of amenities within close proximity. You will find several physicians, pharmacies, places of worship, cafes, restaurants, and a park all within a short distance from each other. This convenience can make it easy to access necessary healthcare services, spiritual support, dining options, and recreational opportunities. Additionally, with U-Haul located nearby, transportation needs can be easily met. While the hospitals may be a bit further away at 2 miles, the range of medical services in the area can provide peace of mind. Overall, this part of Yakima provides a well-rounded community with convenient resources for seniors looking to settle in the area.

Physicians

• Yakima Valley Dermatology (0.1 miles)
• Advanced Eye Care (0.1 miles)
• Wilkinson Wellness Clinic (0.2 miles)
• Quality Care Medical Clinic (0.2 miles)
• Pacific Cataract and Laser Institute (0.3 miles)
• North Star Lodge (0.3 miles)
• Thompson Audiology (0.4 miles)

Places of Worship

• Englewood Christian Church (0.1 miles)
• St Timothy's Episcopal Church (0.1 miles)
• Church of Jesus Christ of Latter Day Saints (0.2 miles)
• General Conference Of Seventh-Day Adventists (0.5 miles)
• Messy Church at Wesley (0.8 miles)
• Trinity Church of the Nazarene (0.8 miles)
• First Church of Christ Scientist (1.1 miles)

Cafes

• White House Cafe (0.4 miles)
• 40th Avenue Espresso (0.8 miles)
• Tom Tom Espresso On 40th (0.9 miles)
• Peet's Coffee and Tea (0.9 miles)
• Caffe Capri (1 miles)
• Starbucks (1.2 miles)
• Cruisin Coffee (1.6 miles)

Pharmacies

• Walgreens (0.4 miles)
• Hi-School Pharmacy (0.5 miles)
• Sav-On Pharmacy (0.9 miles)
• Fred Meyer Pharmacy (0.9 miles)
• Tieton Village Drugs (1 miles)
• River Village Pharmacy (1 miles)
• River Village Pharmacy (1.2 miles)

Restaurants

• Arby's (0.5 miles)
• KFC (0.5 miles)
• Antojitos Mexicanos (0.6 miles)
• Powerhouse Grill (0.8 miles)
• McDonald's (0.8 miles)
• Crave Coffee (1 miles)
• Jack Sons Sports Bar (1 miles)

Parks

• Chesterley Park (0.7 miles)

Transportation

• U-Haul (1.2 miles)

Hospitals

• Yakima Ambulatory Surgical Center (2 miles)