Tieton Village Drugs

Pros

• The Wellness Fair team was amazing and kind, and they did a great job.
• The store was clean and the employees were very friendly.
• The staff is knowledgeable, professional, efficient and supportive, and they serve customers with a smile.
• The location has a nice old-school drug-store vibe.
• Wyatt provided excellent, above-and-beyond customer service - kind, understanding, and professional.
• The pharmacy is convenient with friendly staff and no waiting, plus informative assistance.
• The store offers a great selection of gifts and braces, with friendly service.

Cons

• The reviewer states the pharmacy is overpriced on almost everything and cannot explain charges.
• The pharmacy staff is described as truly horrible, with no acknowledgement for several minutes.
• Retail customer service is slow, with consistently long wait times on the phone.
• The reviewer felt harassed by the store's security and urged clear posting of access restrictions.
• The reviewer notes that police observed them parked in the lot for years and did nothing.
• The intake RX receptionist Sue is not always as friendly as she could be, though others are helpful.
• A pharmacist was described as rude and unaccommodating, initially refusing to call the insurance company.
• The reviewer believes there was a pricing error and that staff did not apologize.

Review

A long-standing local favorite, Tieton Village Drugs, shows up in many reviews as a place with serious heart and a wide range of offerings. Customers recount a blend of warm, old-fashioned service and a broad array of products - from prescriptions and medical supplies to gifts, snacks, and Seahawks-branded items. The recurring thread is a sense that this is more than just a pharmacy: it's a neighborhood hub where people feel attended to, sometimes with a personal touch that makes the visit feel special.

Several reviewers highlighted the positive energy and professionalism of the staff, especially in health-related moments. One account praised a team that came to the Yakima County Employee Wellness Fair to administer flu shots, calling the team amazing, kind, and doing a great job. Another note described the shop as a "nice old school drug store," with staff described as knowledgeable, professional, efficient, supportive, and consistently friendly. A long-time customer said they have been visiting since the early 1960s and still experience the same welcoming approach, underscoring a sense of continuity and trust that has kept them loyal for decades.

The store isn't without its complexities, though. A recurring critique centers on pricing and charges, with one reviewer bluntly advising others to avoid the pharmacy because it's "overpriced on almost everything and cannot explain charges." That sentiment sits alongside numerous positive reminders that many customers find good value, especially when paired with helpful service. Several people shared experiences of finding useful items beyond medications - trinkets for grandkids, gifts, and a variety of practical goods - while praising close, friendly service and a willingness to help with questions and choices.

There are also vivid testimonials about the personal care staff provide during challenging moments. In particular, a review lauds Wyatt, who went "above and beyond" by handling information over the phone and coming to the customer's car during a time of illness, helping avoid exposing others to illness. This kind of proactive, considerate service is echoed by others who call the pharmacists "expert and helpful," and who appreciate the concise, informative guidance they receive when they need specialized supplies or equipment for loved ones.

Other notes capture the store's local flavor and atmosphere. Reviewers describe the environment as a blend of general store charm and a pharmacy focus, with plenty of room for gifts, snacks, braces, and medical equipment. There's praise for a "cool old time local atmosphere" and for the staff's ability to help with a broad spectrum of needs, from everyday shopping to more specialized medical questions. Some customers emphasize the convenience and long-standing relationship - they've relied on the store for years and view it as a dependable community resource.

On the flip side, a few reviews point to less satisfying experiences. One reviewer found the retail department to be slow and repeatedly noted long wait times on the phone, suggesting room for improvement in accessibility and responsiveness. Another lengthy critique described encounters with specific pharmacy staff who were dismissive or unaccommodating, including a problematic interaction with a pharmacist who allegedly refused to call an insurance company and failed to apologize for pricing issues. That account also recounts a sense of frustration, leading the reviewer to distance themselves from using the pharmacy in emergencies.

A separate concern centers on the store's parking lot and how it's policed at night. A reviewer who has spent years in the area felt harassed by security personnel and suggested that if the lot isn't to be used after hours, clear signage should be posted. This perspective adds a more contentious note to the overall experience, illustrating how even a beloved local spot can leave visitors with mixed impressions depending on the moment or the clerk on duty.

Despite the occasional friction, many customers speak highly of the store's willingness to stay late to help, to accommodate last-minute needs, and to make customers feel cared for. Phrases like "Got to the store at closing and they stayed after to help me," and "great service" share a pattern: the team often goes the extra mile when it matters most. The overall impression is of a neighborhood institution that blends a welcoming, old-time feel with a broad, practical inventory and a team capable of delivering thoughtful, individualized care.

In sum, Tieton Village Drugs emerges from these reviews as a place with deep roots and a multifaceted identity. It's praised for its friendly, knowledgeable staff, its ability to provide personal service in both everyday and urgent situations, and its welcoming, local atmosphere. At the same time, shoppers flag concerns about pricing clarity, occasional inconsistent customer service, and a parking/after-hours experience that could be improved with clearer signage and policies. The store remains, for many, a reliable and cherished local option, one that people visit for prescription needs, health-related services, and a sense of community that extends beyond the standard pharmacy experience.

This part of Yakima, Washington offers a convenient and diverse range of amenities for seniors looking to live in the area. There are several pharmacies in close proximity, making it easy to access necessary medications and healthcare supplies. Additionally, there are multiple places of worship nearby for those seeking spiritual fulfillment. The presence of various physicians' offices ensures that medical care is easily accessible. Seniors can also enjoy outings to cafes and restaurants, with a variety of dining options available within a short distance. The neighborhood is well-connected with transportation options like U-Haul for travel needs. For healthcare emergencies, there are hospitals nearby such as Yakima Ambulatory Surgical Center and Yakima HMA. Outdoor enthusiasts can also take advantage of Chesterley Park for leisurely walks or picnics. Overall, this area provides a well-rounded living environment for seniors with its convenient amenities and services.

Pharmacies

• River Village Pharmacy (0 miles)
• Tieton Village Drugs (0.1 miles)
• Sav-On Pharmacy (0.2 miles)
• Hi-School Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Sav-On Pharmacy (1.5 miles)
• Rite Aid (1.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.1 miles)
• First Church of Christ Scientist (0.7 miles)
• Messy Church at Wesley (0.8 miles)
• St Timothy's Episcopal Church (0.9 miles)
• General Conference Of Seventh-Day Adventists (0.9 miles)
• Englewood Christian Church (1.1 miles)
• Church of Jesus Christ of Latter Day Saints (1.2 miles)

Physicians

• Westside Medi Center (0.2 miles)
• Apple Valley Family Medicine (0.3 miles)
• Memorial Psychiatric Services (0.4 miles)
• Yakima Endocrinology Associates (0.5 miles)
• Memorial Physicians (0.5 miles)
• Apple Valley Eye Center (0.6 miles)
• Washington Neurology & Physicians (0.6 miles)

Cafes

• Tom Tom Espresso On 40th (0.2 miles)
• Cruisin Coffee (0.5 miles)
• Caffe Capri (0.7 miles)
• Starbucks (0.8 miles)
• Tom Tom Bistro (1 miles)
• Coffee At Creekside (1 miles)
• White House Cafe (1.3 miles)

Restaurants

• Greek Kabob (0.5 miles)
• Antojitos Mexicanos (0.5 miles)
• KFC (0.5 miles)
• Arby's (0.6 miles)
• Taj Palace (0.7 miles)
• Crave Coffee (0.7 miles)
• Jack Sons Sports Bar (0.7 miles)

Transportation

• U-Haul (1.5 miles)

Hospitals

• Yakima Ambulatory Surgical Center (1.7 miles)
• Yakima Hma (1.8 miles)

Parks

• Chesterley Park (1.7 miles)