Tieton Village Drugs in Yakima, WA

Pros

• The staff at the wellness fair were amazing and incredibly kind.
• The store is clean and the employees are very friendly.
• It's a nice old school drug store.
• The staff are knowledgeable, professional, efficient, supportive, and friendly.
• The pharmacists are expert and helpful.
• The store offers a wide selection of gifts and provides friendly service.
• The team stayed after closing to help, demonstrating great service.
• The experience at this pharmacy is consistently great.

Cons

• They were harassed by the store's security for parking in the lot at night, with no posted signs indicating the policy.
• They found the pharmacy overpriced on almost everything and unable to explain charges.
• They described the pharmacy's customer service as truly horrible, with staff not acknowledging them.
• They experienced slow retail service with consistently long wait times on the phone.
• They described a pharmacist as rude and unaccommodating, refusing to call their insurance and not apologizing for pricing errors.

Review

Tieton Village Drugs in Yakima is best suited for seniors and families who value a local, hands-on pharmacy experience. It works well for households seeking more than meds - a place with quick access to durable medical equipment, thoughtful guidance, and an old-school shop feel. Reviewers consistently describe the staff as knowledgeable, professional, and genuinely friendly, with several praising the extra care taken to keep customers comfortable and well-informed. For aging-in-place decisions, the ability to consult about devices that preserve independence and dignity, along with a practical selection of braces and medical gear, makes this store a credible local option. The overall vibe leans practical and service-forward, not a crowded, impersonal chain experience.

However, not every encounter here hits a high bar, and some buyers should consider alternatives. The service experience varies enough to be noticeable: a number of reviews flag slower or less courteous interactions, and a few encounters feel rushed or unfriendly. Pricing and insurance handling recur as concerns, including reports of items perceived as overpriced and at least one instance of a pricing error requiring insurer intervention. Long wait times in the retail department and inconsistent customer care in the pharmacy have also been noted. For seniors and families who need predictable, frictionless transactions, these patterns argue for a backup plan or insistence on establishing a reliable staff contact.

Despite the drawbacks, the pros often offset the cons because the human touch here matters deeply for daily living. Core strengths center on accessible, expert guidance about medications and medical gear, with staff that take time to educate without pressuring. A practical willingness to stay late or arrange curbside service when needed reflects a genuine commitment to patient convenience and safety. Wyatt's car-side assistance during illness is a standout example of service that meaningfully reduces friction for those who cannot easily visit the store. The inventory for braces and medical equipment is notably strong for a smaller shop, delivering options that larger chains often lack. Still, the standout missteps - pricing disputes, uneven pharmacist interactions, and inconsistent phone service - keep risk levels real.

For seniors weighing daily-life impact, the store's service model can be a decisive factor. A stable point of contact can turn routine refills into smooth, predictable experiences, and the ability to stay late to assist signals a determination to support customer welfare. The neighborhood atmosphere, combined with a mix of pharmacy services, gifts, and gear, creates a practical ecosystem that can help older adults maintain independence at home. Yet no one should assume every visit will be seamless; some customers report friction with certain staff members. Decision-makers should ask two core questions upfront: can reliable, personable service be secured consistently, and will pricing clarity be maintained across visits?

Practical next steps for families are clear. Treat this as a trial rather than a final verdict. Call ahead to confirm medication pricing and how insurance is handled, and insist on a consistent point person for ongoing needs. If curbside pickup or home delivery is important, verify availability and any fees in advance. Seek out a staff member with a proven helpfulness track record and set explicit expectations for courtesy and responsiveness. Compare this option with other local pharmacies on price transparency, service consistency, and the ability to explain charges clearly. The right approach blends the store's local warmth with a plan to mitigate the variability the reviews reveal.

Bottom line: Tieton Village Drugs offers a practical, patient-centered option for seniors who value a local, personable pharmacy with a strong selection of medical gear and a history of going the extra mile. That personal touch is the store's greatest strength, translating into real everyday benefits for independent living. Yet uneven service quality and pricing questions mean alternatives should be kept on standby for families who cannot tolerate inconsistency. When the right staff can be lined up and expectations set, this Yakima shop is worth trying, with proactive communication as the key to making it work.

This part of Yakima, Washington offers a convenient and diverse range of amenities for seniors looking to live in the area. There are several pharmacies in close proximity, making it easy to access necessary medications and healthcare supplies. Additionally, there are multiple places of worship nearby for those seeking spiritual fulfillment. The presence of various physicians' offices ensures that medical care is easily accessible. Seniors can also enjoy outings to cafes and restaurants, with a variety of dining options available within a short distance. The neighborhood is well-connected with transportation options like U-Haul for travel needs. For healthcare emergencies, there are hospitals nearby such as Yakima Ambulatory Surgical Center and Yakima HMA. Outdoor enthusiasts can also take advantage of Chesterley Park for leisurely walks or picnics. Overall, this area provides a well-rounded living environment for seniors with its convenient amenities and services.

Pharmacies

• River Village Pharmacy (0 miles)
• Tieton Village Drugs (0.1 miles)
• Sav-On Pharmacy (0.2 miles)
• Hi-School Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Sav-On Pharmacy (1.5 miles)
• Rite Aid (1.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.1 miles)
• First Church of Christ Scientist (0.7 miles)
• Messy Church at Wesley (0.8 miles)
• St Timothy's Episcopal Church (0.9 miles)
• General Conference Of Seventh-Day Adventists (0.9 miles)
• Englewood Christian Church (1.1 miles)
• Church of Jesus Christ of Latter Day Saints (1.2 miles)

Physicians

• Westside Medi Center (0.2 miles)
• Apple Valley Family Medicine (0.3 miles)
• Memorial Psychiatric Services (0.4 miles)
• Yakima Endocrinology Associates (0.5 miles)
• Memorial Physicians (0.5 miles)
• Apple Valley Eye Center (0.6 miles)
• Washington Neurology & Physicians (0.6 miles)

Cafes

• Tom Tom Espresso On 40th (0.2 miles)
• Cruisin Coffee (0.5 miles)
• Caffe Capri (0.7 miles)
• Starbucks (0.8 miles)
• Tom Tom Bistro (1 miles)
• Coffee At Creekside (1 miles)
• White House Cafe (1.3 miles)

Restaurants

• Greek Kabob (0.5 miles)
• Antojitos Mexicanos (0.5 miles)
• KFC (0.5 miles)
• Arby's (0.6 miles)
• Taj Palace (0.7 miles)
• Crave Coffee (0.7 miles)
• Jack Sons Sports Bar (0.7 miles)

Transportation

• U-Haul (1.5 miles)

Hospitals

• Yakima Ambulatory Surgical Center (1.7 miles)
• Yakima Hma (1.8 miles)

Parks

• Chesterley Park (1.7 miles)