Landmark Care Ctr in Yakima, WA

Pros

• The Landmark team is extremely professional and cares for their residents; they are competent and thoughtful, and Landmark is a wonderful option for those needing extra support.
• The staff were kind and considerate and met every need during rehab, adjusting to residents' abilities as needed.
• The rehab therapists were excellent and motivated patients to push through recovery in a gentle and loving way.
• The facility is well managed; the meals are good, and the staff are helpful and polite.
• The building and staff are wonderful, very helpful in meeting family needs and returning calls promptly.
• The environment feels like home thanks to caring, friendly staff.
• The nursing staff were outstanding, and the rehab team provided top-quality care.
• The staff treat residents with kindness and patience, making families feel supported.

Cons

• They describe Landmark as horrible and accuse the staff of not caring for residents.
• They report long delays in call lights being answered.
• They say meals are horrible, with lots of canned or frozen food and few fresh options.
• They describe rooms as hot, stuffy, and noisy, with poor air flow.
• They allege widespread unprofessionalism and laziness, calling some staff liars.
• They claim residents are left unattended and never checked on or helped when needed.
• They report patients being left in vomit and in dirty conditions, with infrequent doctor visits.
• They state staff do not wear masks during outbreaks.
• They note belongings going missing and poor communication with families.

Review

Landmark Care Center in Yakima is best suited for families whose loved ones require skilled nursing care or post-acute rehabilitation and who can actively supervise care. The community projects a professional, capable image, and the rehab team is repeatedly cited as a strong point. For residents pursuing recovery after surgery or injury, the therapists and supportive staff can drive steady progress in a structured, facility-based setting. The building itself is described as clean and well maintained, with spaces designed to support therapy. Yet the real leverage comes from engaged families who insist on daily routines, clear communication, and close monitoring of staffing, meals, and comfort.

Those seeking a consistently flawless daily caregiving experience and seamless family communication should consider alternatives. Across a broad swath of reviews, concerns center on delayed call lights, missed showers, and uneven attention from aides. Administrative responsiveness and billing clarity also appear to be weak points for many families, sometimes creating a sense of being left in the dark. For residents with memory challenges, turnover and supervision gaps can translate into unsettling moments. In short, expectations for reliable, attentive day-to-day care should be tempered, and a thorough due diligence process is essential before committing.

On the plus side, Landmark can deliver meaningful rehab outcomes when the therapy team is involved and consistent. Several reviewers highlight positive interactions with therapy staff who push progress in a respectful way, and a subset of nurses and CNAs are praised for kindness and competence. The facility's physical environment and dining options also show variability in quality, but there are occasions when meals meet expectations and the overall atmosphere feels hospitable. In these moments, families notice real investments in recovery, engagement, and personal well-being.

Yet the negatives are entrenched enough to temper any optimistic view. Staffing reliability appears variable, with multiple accounts of long waits for assistance, care gaps during rest periods, and inconsistent adherence to basic routines. Safety and dignity concerns surface in some stories, including complaints about bathroom assistance, hygiene, and documentation. The business office and discharge processes are another frequent flashpoint, with accusations of poor communication and disputed charges. Taken together, these issues create a backdrop that undermines trust and makes careful ongoing oversight indispensable.

Where Landmark's strengths matter, they can offset some downsides for families willing to lean in. Strong rehab and selected compassionate staff can deliver real value for residents who need recovery-focused care and daily structure. However, the persistent care gaps, communication lapses, and administrative friction limit the facility's ability to serve as a dependable long-term home without an active, engaged family presence. In decisions that weigh quality of life against risk, the rehab-focused upside may not be enough to compensate for ongoing daily-care uncertainties.

Bottom line: Landmark can be a viable option for families prioritizing rehabilitation services and who can commit to vigilant oversight, but it is not the best choice for those seeking a consistently flawless daily care experience. Prospective movers should conduct a rigorous firsthand evaluation: tour at different times, meet the leadership, and request concrete data on staff-to-resident ratios, call-light response times, medication management, and meal quality. Ask for a sample week of activities, menus, and discharge plans, and talk to multiple current residents and families. If these benchmarks fail to satisfy, explore other Yakima options with stronger track records for reliability and communication.

This area of Yakima, Washington, offers a convenient and accessible location for senior living. With several medical clinics and physicians in close proximity, quality healthcare services are easily accessible. Nearby cafes provide opportunities for socializing and enjoying a cup of coffee, while places of worship offer spiritual support and community engagement. Parks are available for outdoor recreation, and a variety of restaurants cater to diverse culinary preferences. Pharmacies are conveniently located for medication needs, and transportation options such as U-Haul are available for added convenience. Should medical care be required, hospitals are located within a short distance. Overall, this part of Yakima provides a mix of amenities to support a comfortable and convenient lifestyle for seniors.

Physicians

• Quality Care Medical Clinic (0.1 miles)
• Pacific Cataract and Laser Institute (0.1 miles)
• Wilkinson Wellness Clinic (0.1 miles)
• Advanced Eye Care (0.1 miles)
• North Star Lodge (0.1 miles)
• Thompson Audiology (0.1 miles)
• Yakima Valley Dermatology (0.2 miles)

Cafes

• White House Cafe (0.2 miles)
• 40th Avenue Espresso (0.6 miles)
• Peet's Coffee and Tea (0.8 miles)
• Tom Tom Espresso On 40th (1.1 miles)
• Caffe Capri (1.2 miles)
• Starbucks (1.4 miles)
• Cruisin Coffee (1.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.3 miles)
• Englewood Christian Church (0.3 miles)
• St Timothy's Episcopal Church (0.3 miles)
• General Conference Of Seventh-Day Adventists (0.5 miles)
• Trinity Church of the Nazarene (0.7 miles)
• Messy Church at Wesley (1 miles)
• Church of Jesus Christ of Latter Day Saints (1.3 miles)

Parks

• Chesterley Park (0.5 miles)

Restaurants

• Powerhouse Grill (0.6 miles)
• McDonald's (0.6 miles)
• Arby's (0.7 miles)
• KFC (0.7 miles)
• Antojitos Mexicanos (0.7 miles)
• Crave Coffee (1.2 miles)
• Quiznos (1.2 miles)

Pharmacies

• Walgreens (0.6 miles)
• Hi-School Pharmacy (0.7 miles)
• Fred Meyer Pharmacy (0.8 miles)
• River Village Pharmacy (1 miles)
• Sav-On Pharmacy (1 miles)
• Tieton Village Drugs (1.2 miles)
• River Village Pharmacy (1.2 miles)

Transportation

• U-Haul (1.4 miles)

Hospitals

• Yakima Ambulatory Surgical Center (2 miles)
• Yakima Hma (2.1 miles)