Addus Healthcare

Pros

• Cassie provides exceptional help with bathing, being quick, competent, and compassionate.
• Holly is a great nurse who listens and offers ideas to alleviate or prevent issues.
• A nurse who answered a 3 am call was knowledgeable, empathetic, and followed up to ensure all was well.
• The Assured Hospice staff are full of compassion, support, and care.
• They listened and upheld the family's wishes from start to finish.
• The staff are described as the most compassionate people the reviewer has ever met, angels right here on earth.
• Assured Home Health Care is very good, very helpful, friendly, and provides great advice; the staff are knowledgeable, professional, and caring.
• Assured Home Health Care is professional and caring, with wonderful staff and nurses in every position.

Review

Assured Hospice and Home Health Care comes through in ways that matter most when someone is facing serious illness. The experiences shared paint a picture of a team that blends practical skill with deep human care, making everyday tasks and big moments feel manageable. One caregiver, Cassie, is highlighted for helping with bathing, a task that can be especially challenging for someone living with ALS. She is described as quick, competent, and compassionate, qualities that not only support comfort and dignity but also alleviate the stress that families feel during difficult times.

Another thread in these accounts centers on Holly, a nurse who stands out for listening in a way that makes patients feel heard and understood. She doesn't just provide care; she also contributes thoughtful ideas to alleviate issues as they arise or to prevent them from becoming problems. That combination of attentive listening and practical problem-solving is noted as a meaningful difference in the patient's daily life, underscoring how personalized, proactive care can ease a challenging journey.

The reliability of the service is also a key theme. There is a powerful testament to after-hours responsiveness: a 3 a.m. call was answered by a nurse who was both knowledgeable and empathetic. The nurse didn't just handle the moment; she followed up to ensure that all was well, demonstrating a level of ongoing care that extends beyond standard hours. This kind of accessibility provides real peace of mind for patients and families when urgent concerns arise in the middle of the night.

Across the testimonials, the impact of the staff's compassion and support becomes a defining feature. Families describe feeling heard and having their wishes upheld, not only by individual caregivers but by the entire team. The sentiment that the staff are "angels right here on earth" captures the profound sense of comfort and trust that develops when a care organization respects a family's values and priorities. These stories emphasize how a patient-centered approach can transform difficult experiences into something more manageable and humane.

A strong sense of warmth and gratitude recurs in multiple notes. The staff are described as the most compassionate people the writers have ever met, with praise for Assured Home Health Care as a whole - friendly, helpful, and filled with knowledgeable professionals and caring nurses. The appreciation is framed not just in terms of specific acts of care but as a broader sense of being supported by a team that consistently brings kindness, competence, and reassurance to the patient's family.

Professionalism is another pillar that people highlight. The claim that Assured Home Health is professional and caring is echoed in references to "great people in every position," suggesting a cohesive, well-functioning organization where every role contributes to the patient's well-being. The gratitude extended to the staff for their help with a loved one's care reflects an appreciation for a team that communicates well, acts with integrity, and remains dedicated to making a difficult situation more manageable for both the patient and the family.

Taken together, these reflections depict a care experience that blends empathy with expertise, urgent responsiveness with thoughtful planning, and individual attentiveness with a supportive, family-centered approach. The overarching message is that Assured Hospice and Home Health Care can significantly ease the emotional and practical burdens that accompany serious illness, offering a steady presence that respects a patient's wishes while ensuring comfort, dignity, and ongoing reassurance for loved ones.

Transportation

• Multimodal Transit Center (0 miles)
• U-Haul Neighborhood Dealer (1.4 miles)

Restaurants

• Tacos Mi Casa #2 (0.1 miles)
• Emperador Azteca (0.2 miles)
• Chela's Tortas 'n Tacos (0.2 miles)
• J's Teriyaki Grill (0.2 miles)
• Michael's Market & Bistro (0.2 miles)
• Danny's Tavern (0.3 miles)
• Tacos El Rey (0.3 miles)

Places of Worship

• Warden Community Church (0.2 miles)
• Calvary Chapel Moses Lake (0.4 miles)
• Immanuel Lutheran Church (0.4 miles)
• First Baptist Church (0.5 miles)
• Moses Lake Assembly of God (0.7 miles)
• St Martin's Episcopal Church (0.8 miles)
• Emmanuel Baptist Church (0.9 miles)

Cafes

• Mason's Place (0.2 miles)
• Dutch Bros (0.3 miles)
• Starbucks (0.4 miles)
• Simply Devine (0.5 miles)
• Jo Jo's Java (0.9 miles)
• Starbucks (1 miles)
• Starbucks (2.3 miles)

Parks

• Moses Lake Parks & Recreation (0.2 miles)
• McCosh Park (0.2 miles)
• Carl T. Ahlers Park (0.4 miles)
• Neppel Park (0.8 miles)
• Blue Heron Dog Run (0.9 miles)
• Sand Dunes/ORV Park (0.9 miles)
• Pioneer Village Dog Run (1.2 miles)

Pharmacies

• Walgreens (0.3 miles)
• Rite Aid (0.3 miles)
• Safeway Pharmacy (0.4 miles)
• Moses Lake Clinic (0.7 miles)
• Pharmacy (0.9 miles)
• Walmart Pharmacy (0.9 miles)
• Pioneer Medical Center Pharmacy (1.3 miles)

Physicians

• Moses Lake Vision Center (0.3 miles)
• Vision Clinic (0.4 miles)
• Anticoagulation Clinic (0.6 miles)
• Moses Lake Clinic Surgical Center (0.7 miles)
• Confluence Health (0.7 miles)
• Brown John Moses Lake Community Health Center Moses Lake (0.7 miles)
• Moses Lake Community Health Center (0.7 miles)

Hospitals

• Samaritan Hospital (0.5 miles)
• Grant County Public Hospital District No 1 (0.5 miles)
• Cardon, Jeremy DDS (1.2 miles)