Lake Ridge Center

Pros

• The staff, including nurses and office personnel, are described as friendly, caring, and always willing to answer questions.
• The cleanliness of the rooms and regular cleaning of bathrooms contribute to a safe environment for residents.
• Residents have opportunities for outdoor activities and enjoy engaging with various forms of entertainment, like older western movies and holiday celebrations.
• Families feel reassured about their loved ones' care when they receive prompt responses from the nursing staff.
• Activities such as bingo, church events, and local performances keep residents active and involved in community life.
• The facility is reported to be well-maintained, providing a homelike atmosphere for residents.
• Some family members express gratitude for the compassionate care their loved ones received over extended periods.

Cons

• The facility's medical staff, including the PA and certain RNs, were perceived as unhelpful and lacking compassion, causing significant distress to families during critical times.
• There were long delays in addressing pain management for residents, leading to unnecessary suffering.
• The laundry service was inconsistent, with some personal items not being returned to the residents.
• One RN's behavior was described as dismissive and uncaring towards family members during their loved one's final days.
• The enforcement of mask policies appeared overly strict and created discomfort among visitors.
• Visitors reported a lack of proper communication regarding resident status due to misunderstandings about HIPAA regulations.
• Concerns were raised about inadequate preventative care leading to bedsores for residents who were immobile.
• Overall experiences varied greatly among families, with some feeling that their loved ones' care was compromised by staffing issues.

Review

The experiences shared by families of residents at a particular care facility paint a complex picture of caregiving within the environment. While some caregivers and staff members are praised for their dedication and compassion, significant concerns have been raised regarding medical oversight, particularly relating to end-of-life care. Balancing these viewpoints reveals both the strengths and shortcomings of the facility's operations.

One family expressed gratitude for the overall cleanliness and maintenance of the space, which they noted helps prevent accidents due to clutter. They commended the staff's attentiveness, highlighting that aides regularly check on their loved one, ensuring that he receives adequate interaction. Particularly appreciated was the effort taken by staff members to answer any questions posed by family and provide updates about their loved ones' conditions. The resident enjoyed outdoor activities like sitting on the patio when weather allowed, reflecting positively on community engagement within the facility. However, despite these positive elements, there were notable frustrations surrounding food portion sizes and laundry issues where certain items went missing.

The critique escalated dramatically in another account focusing heavily on inadequate medical attention received during a critical time for a resident suffering from severe pain due to cancerous tumors. This family detailed an overwhelming lack of responsiveness from physicians?specifically noting that in over two weeks, they never saw a medical doctor despite being present at the facility for twelve hours each day. Communication barriers with a physician?s assistant were compounded by a lack of sufficient pain management strategies for their loved one. After numerous protestations concerning his discomfort, it wasn?t until threats were made regarding corporate intervention that more potent medication such as morphine was prescribed. Such distressing accounts reveal stark gaps in essential healthcare protocols within this ostensibly caring environment.

Among others sharing their experience was a wife whose spouse had been residing at the facility for over a year. She expressed satisfaction with how consistently her husband was cared for while noting quick responses whenever she reached out with queries regarding his well-being. The facility?s commitment to creating an engaging atmosphere through holiday decorations and planned activities seemed to foster camaraderie among residents and staff alike?a contributing factor to her peace of mind during her husband's stay there.

However, even amidst these positive sentiments came reports of mishandling communication related to patient privacy laws. One review told of an instance in which visiting relatives were denied access based on purported HIPAA regulations but later discovered that such claims were unfounded; it appeared instead that potential visitors might have been misled or restrained according to directions from involved parties authorized to make decisions for the patient without clear consultation about visitation rights themselves.

This incident underscores not only worries about transparency but raises questions regarding respect for family involvement?a crucial aspect during emotionally charged moments involving terminally ill loved ones. While many found warmth among front-line staff dedicated to providing comfort and care, higher-level interactions appear muddied by confusion over policy implementation affecting communication between relatives and their loved ones.

In conclusion, this collection of reviews highlights both effective caregiving practices as well as areas requiring substantial improvement within this particular care facility context?the need for consistent medical oversight is critical in assisted living settings where residents may require heightened support toward managing chronic illnesses or end-of-life situations effectively. These families desire assurance that their loved ones receive comprehensive care while feeling heard throughout all aspects impacting quality life experiences?even amid debilitating health challenges surrounding aging citizens facing profound vulnerability.

Hospitals

• Samaritan Hospital (0.1 miles)
• Grant County Public Hospital District No 1 (0.2 miles)
• Cardon, Jeremy DDS (0.8 miles)

Physicians

• Brown John Moses Lake Community Health Center Moses Lake (0.1 miles)
• Moses Lake Community Health Center (0.1 miles)
• Vision Clinic (0.3 miles)
• Confluence Health (0.4 miles)
• Moses Lake Clinic Surgical Center (0.4 miles)
• Anticoagulation Clinic (0.5 miles)
• Moses Lake Vision Center (0.9 miles)

Restaurants

• Pizza Hut (0.2 miles)
• Lins Restaurant (0.3 miles)
• Ripple Tavern (0.3 miles)
• Jack In The Box (0.4 miles)
• Chico's Pizza Parlor (0.4 miles)
• Porterhouse Steakhouse (0.4 miles)
• KFC (0.6 miles)

Pharmacies

• Safeway Pharmacy (0.3 miles)
• Rite Aid (0.4 miles)
• Moses Lake Clinic (0.4 miles)
• Walgreens (0.7 miles)
• Pharmacy (1.1 miles)
• Pioneer Medical Center Pharmacy (1.1 miles)
• Moses Lake Professional Pharmacy (1.1 miles)

Cafes

• Starbucks (0.3 miles)
• Mason's Place (0.7 miles)
• Dutch Bros (0.7 miles)
• Simply Devine (1.1 miles)
• Starbucks (1.2 miles)
• Jo Jo's Java (1.3 miles)
• Starbucks (2 miles)

Parks

• Moses Lake Parks & Recreation (0.5 miles)
• Blue Heron Dog Run (0.7 miles)
• McCosh Park (0.8 miles)
• Carl T. Ahlers Park (0.9 miles)
• Pioneer Village Dog Run (1 miles)
• Neppel Park (1.3 miles)
• Sand Dunes/ORV Park (1.4 miles)

Places of Worship

• Moses Lake Assembly of God (0.6 miles)
• Warden Community Church (0.7 miles)
• Faith Community Church (0.8 miles)
• Emmanuel Baptist Church (0.8 miles)
• St Martin's Episcopal Church (0.8 miles)
• Immanuel Lutheran Church (0.9 miles)
• Calvary Elevate (1 miles)

Transportation

• Multimodal Transit Center (0.6 miles)
• U-Haul Neighborhood Dealer (0.8 miles)