Armstrong Uniserve Inc

Pros

• Teresa, the assistant manager, is kind, patient, and helpful throughout the tour and the application process.
• Teresa Green-Hughes is a friendly and helpful leasing agent who clearly explains the Meridian Court community and activities.
• Teresa is knowledgeable, helpful, and informative; she is a great person to deal with.
• The maintenance team is very professional, courteous, and responsive, consistently handling issues promptly and going above and beyond.
• Larry the maintenance man is persistent, explains concerns clearly, and fixes issues quickly.
• Catrice and Michelle are caring, professional managers who are always available and responsive to residents' needs.
• Michelle is professional, welcoming, and capable, handling tours and move-in processes smoothly and efficiently.
• Meridian Court is clean, well-maintained, and conveniently located, with staff that help residents feel safe and well cared for.

Cons

• One reviewer said the visit wasn't very pleasant, with no one there to assist and parking lot activity late at night that felt creepy.
• A reviewer claimed it is the worst place to have a vehicle, citing multiple thefts and a total lack of security.
• Another reviewer described the place as terrible and advised others not to move there.
• A reviewer criticized the local office staff for not supporting tenants who are harassed by others and for not helping to resolve issues.
• A reviewer expressed regret about moving in, saying they would like to get every penny back and alleging that a camera in the apartment allowed co-tenants to watch them.
• A reviewer stated that security was nosy.

Review

Meridian Court Apartments shines through a chorus of heartfelt praise for its on-site team and the sense of community it cultivates. Across many reviews, residents repeatedly mention a warm, responsive, and professional staff that seems genuinely devoted to making daily life smoother for seniors. The property is often described as clean and well maintained, with remodeling and upgrades completing a brighter, more comfortable atmosphere. Several reviewers note that the community feels approachable, safe, and welcoming, particularly for those on fixed incomes who are seeking a supportive 55+ environment.

A standout theme centers on Teresa Green-Hughes and the leasing team. Reviewers consistently describe Teresa as knowledgeable, friendly, patient, and helpful, even going above and beyond during tours and the application process. One reviewer notes she pressed through her own back pain to assist, which left a lasting impression about her dedication. Another reviewer highlights Teresa's ability to explain the community and activities clearly during a same-day tour. The impression Teresa leaves is echoed by many who say the leasing team is approachable, transparent, and efficient in coordinating showings and answering questions.

Michelle, the assistant community manager, also receives frequent compliments for her professionalism and care. Multiple residents recount how she made the process easy and stress-free, handled applications swiftly, and ensured that families felt confident about moving forward. In several accounts, Michelle is referred to with high regard for her pride in the property and her supportive, hands-on approach. Reviewers describe Michelle as a top-notch, accommodating manager who takes pride in the community and goes the extra mile for prospective and current residents alike.

Catrice, another key manager referenced repeatedly, is praised for her compassion and dependable leadership. Many reviews credit her with a transformative effect on the on-site experience, especially for seniors and their families. Descriptions such as "GOD SEND" and "care about the Senior community" capture the esteem residents hold for her. Comments emphasize that Catrice is professional, personable, and consistently available, with residents calling for recognition and even raises in appreciation of her hard work and dedication. The teamwork between Catrice and Michelle is often highlighted as a core strength of the community's management.

Maintenance and on-site service receive wide praise as well, underscoring a responsive and thorough approach to resident concerns. Larry, the maintenance technician, is singled out for his efficiency and clear explanations - residents note that issues are addressed quickly and with a personable demeanor. Other reviews point to Deanna and the broader maintenance staff as hardworking and dedicated, maintaining a standard of workmanship that residents describe as reliable and professional. A recurring sentiment is that maintenance responds promptly and with care, contributing to a sense of safety and comfort in the apartments themselves.

Beyond personnel, the community's environment and features contribute to a strong overall impression. Reviews frequently mention the apartments' cleanliness, the high standard of upkeep, and the noticeable improvements from remodeling. The property's accessibility is highlighted - wheelchair-friendly design, ramps, elevators, and accessible doors - all of which support independent living for residents with mobility needs. There is broad appreciation for the well-kept common areas and the sense that the campus is easy to navigate and comfortable to be in. Some reviewers also note practical aspects like secure building access, reasonable rental rates, and the stability of the living environment in a location with nearby conveniences.

Not all feedback is unblemished, however. A number of reviews raise concerns about security and crime, including worries about vehicle thefts, limited parking, and a perceived lack of security in common areas. Some reviewers mention disruptive or harassing behavior by other tenants and express that on-site staff could do more to enforce rules and protect residents. There are even sharp complaints about past management and communications delaying move-in processes, though several others credit the current team for turning things around and delivering consistent responsiveness. A particularly troubling assertion, though not representative of everyone's experience, accuses a nationwide property management company of intrusive surveillance and questionable practices; this sentiment underscores how important trust and privacy are to residents in a community focused on seniors.

Overall, Meridian Court presents a compelling blend of excellent resident-facing leadership and strong maintenance support, set within a refurbished, accessible, and frequently praised living environment. The consensus paints a picture of an on-site team that genuinely cares about residents' well-being, with Teresa, Michelle, Catrice, and Larry repeatedly named as key contributors to a positive experience. While there are valid concerns about security and past management issues that some residents have faced, the current leadership and service culture are repeatedly cited as the driving forces behind a community that many viewers would recommend to seniors seeking a warm, supportive, and well-run place to call home.

Parks

• Steel Lake Park (0.2 miles)
• French Lake Off-Leash Dog Park (1.5 miles)
• Saltwater State Park (4 miles)
• Dash Point State Park (4.8 miles)
• Lea Hill Park (5.9 miles)
• Johnson Pit #30, Earthworks Park (6.1 miles)
• Lakeland Hills Park (6.2 miles)

Physicians

• Federal Way Dental (0.3 miles)
• Lateef J Harper MD | Kaiser Permanente (1.4 miles)
• Wyman Carl MD (1.9 miles)
• Digestive Health Specialists (2 miles)
• Pediatrics NW (2.1 miles)
• UW Medicine - Valley Women’s Health (3.6 miles)
• Molen Oral & Facial Surgery (4.1 miles)

Restaurants

• McDonald's (0.3 miles)
• Traditional Korean Beef Soup (0.4 miles)
• Chick-Fil-A (0.6 miles)
• Wendy's (2 miles)
• Del Taco (2 miles)
• Jack In The Box (2.1 miles)
• McDonald's (3.1 miles)

Pharmacies

• Angel Pharmacy (0.5 miles)
• Rite Aid (0.7 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (3 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.9 miles)
• Walgreens (4 miles)

Hospitals

• St Francis Hospital (2.2 miles)
• St Francis Sleep Disorders Clinic (2.2 miles)
• St. Francis Hospital (2.2 miles)
• Federal Way Community Dialysis (2.3 miles)
• Group Health Cooperative (8.1 miles)
• MultiCare Regional Cancer Center - Tacoma (8.2 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.6 miles)
• Auburn Way Big Foot Java (3.8 miles)
• Starbucks (4.6 miles)
• Dutch Bros Coffee (5.9 miles)
• South Auburn Bigfoot Java (6 miles)
• Starbucks (6.1 miles)

Theaters

• Regal Auburn (3.3 miles)
• AMC Kent Station 14 (5.5 miles)
• Grand Cinema (7.9 miles)

Places of Worship

• St Theresa's Church (3.9 miles)
• Church Of The Nazarene Auburn (5 miles)
• Holy Spirit Parish (5.2 miles)
• Christ Episcopal Church (8.2 miles)

Transportation

• U-Haul Moving & Storage (4.1 miles)
• Angle Lake Station (7.1 miles)
• South Satellite (8.2 miles)
• International Arrivals Facility (8.2 miles)
• Club at SEA (8.2 miles)
• Concourse A (8.3 miles)