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Armstrong Uniserve Inc in Federal Way, WA

Armstrong Uniserve Inc is a senior community in Federal Way, WA.

Information last verified:

31420 23rd Ave S # 101, Federal Way, WA 98003

To contact a resident: (253) 941-1000

For more information about senior living options: (866) 208-4318

4.3 from 98 reviews
5 stars
68
4 stars
11
3 stars
8
2 stars
6
1 stars
5

Overall Review of Armstrong Uniserve Inc

common 35 reviews mention this

Staff support is consistently praised

Residents consistently describe responsive, knowledgeable management help throughout the process.

Many reviews highlight professional, helpful leasing and management teams, including support with paperwork, tours, and getting applications submitted. Residents also describe maintenance staff as attentive—handling issues quickly, explaining concerns, and following through on repairs. A smaller set of reviews contrasts this by describing difficulty getting staff by phone, and one review calls out a manager as rude and unhelpful.

common 12 reviews mention this

Cleanliness stands out

Reviews repeatedly point to a well-kept, clean property.

Several residents describe the building and grounds as clean and well maintained, including bright hallways and a generally immaculate feel. Reviews also credit maintenance for promptly fixing problems. One review is an exception, saying rugs stayed dirty and pet stains remained for months.

common 2 reviews mention this

Location near daily needs

Residents mention an accessible location close to shopping and dining.

At least two reviews explicitly connect the community to convenience, mentioning nearby shopping and dining and a transit option within walking distance. Others focus more on the building experience than neighborhood access, so the location praise is present but not dominant across all feedback.

caveat 6 reviews mention this

Parking and amenities have limits

Parking and shared amenities are recurring pain points in reviews.

Several residents say parking is limited or problematic, including complaints about lack of guaranteed guest parking and the overall parking situation. Reviews also mention missing or insufficient amenities, describing few shared options and one social room as often locked. Cost concerns show up alongside this, with at least a few reviews calling rent high relative to the space or the “low income” framing.

caveat 2 reviews mention this

Security can feel intrusive

Some reviews describe security and privacy concerns.

One review says security feels “nosey,” while another calls out a lack of security in connection with vehicle issues. Taken together, the feedback suggests security experience may vary by resident and situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Seattle-Tacoma International (9 miles away) Seattle-Tacoma International (9 miles away)

Nearby Places of Interest

Parks

  • Steel Lake Park (0.2 miles)
  • French Lake Off-Leash Dog Park (1.5 miles)
  • Saltwater State Park (4 miles)
  • Dash Point State Park (4.8 miles)
  • Lea Hill Park (5.9 miles)
  • Johnson Pit #30, Earthworks Park (6.1 miles)
  • Lakeland Hills Park (6.2 miles)

Physicians

  • Federal Way Dental (0.3 miles)
  • Lateef J Harper MD | Kaiser Permanente (1.4 miles)
  • Wyman Carl MD (1.9 miles)
  • Digestive Health Specialists (2 miles)
  • Pediatrics NW (2.1 miles)
  • UW Medicine - Valley Women’s Health (3.6 miles)
  • Molen Oral & Facial Surgery (4.1 miles)

Restaurants

  • McDonald's (0.3 miles)
  • Traditional Korean Beef Soup (0.4 miles)
  • Chick-Fil-A (0.6 miles)
  • Wendy's (2 miles)
  • Del Taco (2 miles)
  • Jack In The Box (2.1 miles)
  • McDonald's (3.1 miles)

Pharmacies

  • Angel Pharmacy (0.5 miles)
  • Rite Aid (0.7 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (3 miles)
  • Rite Aid (3.1 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4 miles)

Hospitals

  • St Francis Hospital (2.2 miles)
  • St Francis Sleep Disorders Clinic (2.2 miles)
  • St. Francis Hospital (2.2 miles)
  • Federal Way Community Dialysis (2.3 miles)
  • Group Health Cooperative (8.1 miles)
  • MultiCare Regional Cancer Center - Tacoma (8.2 miles)

Cafes

  • Starbucks (2.2 miles)
  • Starbucks (2.6 miles)
  • Auburn Way Big Foot Java (3.8 miles)
  • Starbucks (4.6 miles)
  • Dutch Bros Coffee (5.9 miles)
  • South Auburn Bigfoot Java (6 miles)
  • Starbucks (6.1 miles)

Theaters

  • Regal Auburn (3.3 miles)
  • AMC Kent Station 14 (5.5 miles)
  • Grand Cinema (7.9 miles)

Places of Worship

  • St Theresa's Church (3.9 miles)
  • Church Of The Nazarene Auburn (5 miles)
  • Holy Spirit Parish (5.2 miles)
  • Christ Episcopal Church (8.2 miles)

Transportation

  • U-Haul Moving & Storage (4.1 miles)
  • Angle Lake Station (7.1 miles)
  • South Satellite (8.2 miles)
  • International Arrivals Facility (8.2 miles)
  • Club at SEA (8.2 miles)
  • Concourse A (8.3 miles)

Frequently Asked Questions

Where is Armstrong Uniserve Inc?

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