Brookdale Federal Way

Pros

• The staff at Brookdale Federal Way is described as friendly, caring, and accommodating, making residents feel welcomed and valued.
• Many families express their satisfaction with the clean and well-maintained facility, noting that it has a pleasant atmosphere.
• Residents have access to a variety of organized activities, contributing to a vibrant community life.
• The rooms are reported to be spacious and well-equipped, providing comfort for the residents.
• Executive Director Steve Wickline is praised for his exceptional leadership and dedication to both residents and staff during challenging times.
• Families appreciate the good communication between staff and family members, ensuring everyone is informed about their loved ones' well-being.
• The facility has successfully managed health concerns during difficult periods, instilling confidence in families regarding their loved ones' safety.

Cons

• Brookdale Federal Way experienced high management and staff turnover, which negatively impacted the quality of care for residents.
• Activities were infrequently scheduled, and there was a lack of appropriate options for residents with low vision.
• Cleaning and maintenance services were inconsistent, leading to issues such as infrequent sheet changes and a lack of cold water in rooms.
• Medication management was poor, with medications sometimes being dropped off without sufficient oversight for those with memory loss.
• Staff often did not treat residents as unique individuals, failing to cater to the specific needs of those with dementia or low vision.
• The facility's emergency alerts malfunctioned, raising concerns about resident safety.
• Management follow-through was poor, leaving residents needing frequent check-ins without adequate support.
• Communication from the facility can be lacking, particularly when it comes to responding to inquiries about higher levels of care.

Review

Brookdale Federal Way has received a diverse range of feedback from families and residents over the years, reflecting both commendable aspects and areas that need improvement. The experiences shared paint a complex picture of the facility's operations, staff interactions, and overall quality of care. While some families have praised Brookdale for its friendly atmosphere and commitment to resident well-being, others have expressed serious concerns about management practices, staffing issues, and the adequacy of care provided to residents with specific needs.

Many reviewers noted that their loved ones enjoyed a friendly environment filled with caring staff members who genuinely engaged with residents. For instance, one family mentioned how their mother had quickly adapted to life at Brookdale, appreciating the kindness shown by both staff and fellow residents. Social activities such as card games, bingo sessions, gardening clubs, and movie nights were highlighted as positive features contributing to residents' quality of life. Another reviewer may find that management under Steve Wickline has notably shifted towards a more supportive structure—a sentiment echoed by relatives who appreciated the attention given to residents during challenging times like the COVID-19 pandemic. Families admired how the staff kept them informed about any cases within the facility while ensuring safety procedures were followed diligently.

Despite many positive experiences shared by families regarding staff behavior and resident engagement in activities, several reviews brought attention to severe shortcomings in care quality. Reports indicated high turnover rates among staff members leading to inconsistent care levels. One long-time resident's family described how their mother's crucial needs—such as medication reminders—were sometimes overlooked due to inadequate staffing or follow-up services provided by management. Additionally, practical issues like spotty cleaning schedules left much to be desired; some families reported infrequent sheet changes and inconsistent maintenance work within rooms.

Accessibleness for residents with low vision was another significant concern raised repeatedly throughout the reviews. Several individuals mentioned that menus were not adequately read out loud or made available in an accessible format for visually impaired residents—thus compromising dietary choices and overall nutrition management for those requiring special diets. This lack of individualized care extended into basic personal hygiene routines as well: instances where scheduled showers were missed without alternative options being offered highlighted systemic flaws impacting vulnerable residents lacking agency.

Physical facilities themselves received mixed reviews—while some visitors lauded individual room sizes and amenities like microwaves or refrigerators supplied on-site, there was also mention of older infrastructure requiring updates. For example, safety concerns were raised over malfunctioning emergency alerts or entry buzzers which inhibited communication between aides facilitating assistance when needed most after outings or events outside.

Overall impressions reflected a mixture of admiration for certain aspects coupled with justified frustrations regarding potential neglect concerning essential resident needs—especially among those experiencing memory loss or visual impairment. As one reviewer astutely noted: if family members cannot advocate fiercely enough on behalf of their loved ones due to cognitive impairments associated with aging-related conditions like dementia or blindness then it is advisable they seek alternative accommodations elsewhere.

In conclusion, Brookdale Federal Way presents an inconsistency in providing care reliant upon circumstances ranging from individual compassion exhibited by certain caregivers juxtaposed against broader administrative challenges affecting delivery systems across multiple levels—from activity coordination through technical upkeep responsibilities involving everything from food accessibility down through sanitation protocols impacting health outcomes directly connected back toward resident satisfaction overall across generations residing there presently now moving forward into future endeavors anticipated ahead!

This part of Federal Way, Washington, offers a range of amenities and services which may be appealing for senior living. There are several pharmacies in close proximity, making it convenient to access medication. Additionally, there are various healthcare facilities nearby including dental offices and hospitals for medical needs. The area also boasts a selection of restaurants and cafes for dining options, as well as parks for outdoor enjoyment and relaxation. For entertainment, there are theaters within a short drive distance. Transportation options are also available with U-Haul services and nearby transit stations. Overall, this area provides a mix of convenience and recreational opportunities that could make it a comfortable choice for seniors looking to settle in Federal Way.

Pharmacies

• Angel Pharmacy (0.2 miles)
• Rite Aid (0.7 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (2.8 miles)
• Walgreens (3.6 miles)
• Walgreens (4.5 miles)

Restaurants

• Traditional Korean Beef Soup (0.2 miles)
• Chick-Fil-A (0.7 miles)
• McDonald's (0.8 miles)
• Wendy's (2.2 miles)
• Del Taco (2.3 miles)
• Jack In The Box (2.3 miles)
• McDonald's (3.7 miles)

Physicians

• Federal Way Dental (0.6 miles)
• Lateef J Harper MD | Kaiser Permanente (1 miles)
• Wyman Carl MD (1.8 miles)
• Digestive Health Specialists (2 miles)
• Pediatrics NW (2.2 miles)
• UW Medicine - Valley Women’s Health (4.2 miles)
• Molen Oral & Facial Surgery (4.6 miles)

Parks

• Steel Lake Park (0.7 miles)
• French Lake Off-Leash Dog Park (1 miles)
• Saltwater State Park (3.6 miles)
• Dash Point State Park (4.3 miles)
• Johnson Pit #30, Earthworks Park (6 miles)
• Lea Hill Park (6.4 miles)
• Green View Park (6.6 miles)

Hospitals

• St Francis Sleep Disorders Clinic (2.3 miles)
• St. Francis Hospital (2.3 miles)
• St Francis Hospital (2.3 miles)
• Federal Way Community Dialysis (2.4 miles)
• Group Health Cooperative (7.8 miles)
• MultiCare Regional Cancer Center - Tacoma (7.9 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Auburn Way Big Foot Java (4.4 miles)
• Starbucks (5.2 miles)
• Dutch Bros Coffee (6 miles)
• Starbucks (6.1 miles)
• South Auburn Bigfoot Java (6.6 miles)

Places of Worship

• St Theresa's Church (3.5 miles)
• Holy Spirit Parish (5.3 miles)
• Church Of The Nazarene Auburn (5.6 miles)
• Christ Episcopal Church (7.9 miles)

Theaters

• Regal Auburn (3.9 miles)
• AMC Kent Station 14 (5.6 miles)
• Grand Cinema (7.6 miles)

Transportation

• U-Haul Moving & Storage (4.7 miles)
• Angle Lake Station (6.8 miles)
• South Satellite (7.9 miles)
• International Arrivals Facility (8 miles)
• Club at SEA (8 miles)
• Concourse A (8 miles)
• Concourse B (8.2 miles)