Princess Care Home II

Pros

• The staff at the facility are caring and compassionate in their care for residents, treating them like family.
• Princess Care Home provides a home-like environment with knowledgeable and warm staff.
• The food at the facility is great and they are able to meet all dietary needs.
• The caregivers at Princess Care Home provide activities and ensure a high quality of life for residents.
• The people running the establishment are fantastic and provide excellent care and equipment for residents.

Cons

• The staff at Princess Care Home failed to provide adequate care for the residents, leading to multiple incidents of falls and neglect.
• Medications were not administered as prescribed, resulting in dangerous situations for residents.
• The quality of food served was poor and unacceptable for the high cost of care.
• Personal belongings, such as hearing aids, were lost or mishandled by the facility staff.
• The administrator displayed a lack of accountability and compassion towards residents suffering from dementia, placing blame on them instead.
• Caregivers were overworked to the point that one ended up in ICU due to negligence regarding their health needs.
• There was a significant lack of responsiveness from staff when urgent medical issues arose with residents, leading to severe dehydration and hospitalization.

Review

In these contrasting reviews, we find two very different experiences at Princess Care Home. The first review describes a positive experience, highlighting the staff's caring and compassionate approach to residents with severe dementia. The reviewer mentions that the long-term residents are treated like family, which creates a warm and supportive environment for their loved ones.

On the other hand, the second review paints a bleak picture of neglect and mistreatment at Princess Cate Home. The reviewer recounts multiple incidents where their father's needs were not met properly. Medications were not administered as prescribed, resulting in serious consequences when the wrong medications were given. Furthermore, the quality of food provided was disappointing for the price paid, with some meals resembling Chef Boyardee products. In addition to these issues, basic personal care such as shaving was neglected, leading to the reviewer having to step in and take care of it themselves.

The most disturbing aspect of this negative experience was when their father almost died due to dehydration. Despite regular visits from family members, it seems that proper hydration was overlooked by the staff until it reached a critical point. This lack of attention and care resulted in an emergency trip to the hospital and subsequently led to the decision to move their father elsewhere.

The negative review also mentions an unhelpful administrator who failed to take responsibility for any shortcomings within the facility. Instead of addressing concerns or showing empathy towards a vulnerable individual with dementia, blame was shifted onto him.

On the other hand, another reviewer had a completely opposite experience at Princess Care Home. They describe it as a fantastic place that provides a home-like environment along with excellent care and equipment for residents who require specialized assistance. The staff is praised for their knowledge, compassion, and warmth towards residents.

This positive review also emphasizes the impressive attention to dietary needs at Princess Care Home. There is clear knowledge of each resident's dietary requirements and restrictions, ensuring that everyone receives appropriate meals tailored specifically for them.

Additionally, the reviewer expresses satisfaction with the wide range of activities available to residents, such as toys, coloring, games, and outdoor activities when weather permits. The focus on providing a high quality of life for residents is highlighted as one of the reasons why this reviewer would highly recommend Princess Care Home to others seeking similar services.

In conclusion, these two reviews offer divergent perspectives on Princess Care Home. While the first review emphasizes the caring nature of the staff and a familial atmosphere, the second review brings attention to serious issues with medication administration, neglectful personal care, and a concerning incident of dehydration. It is important for individuals considering this facility to weigh both experiences carefully before making a decision.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.2 miles)
• Safeway Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.5 miles)
• Albertsons Pharmacy (2.6 miles)

Restaurants

• Avocado's Mexican Restaurant (0.7 miles)
• McDonald's (0.9 miles)
• Taco Bell (1 miles)
• Panda Express (1 miles)
• McDonald's (1.1 miles)
• El Paraiso Mexican Grill (1.2 miles)
• Burger King (1.6 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.4 miles)
• Starbucks (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (3.3 miles)
• Starbucks (4.4 miles)

Theaters

• Regal Everett & RPX (1.3 miles)
• AMC Alderwood Mall 16 (5.1 miles)

Physicians

• Northwest Asthma & Allergy Center (1.4 miles)
• Dr Z Pulmonary and Sleep Specialist (1.6 miles)
• Providence Medical Center (1.6 miles)
• Everett Clinic (2.7 miles)
• The Everett Clinic: Dermatology (4.9 miles)
• Rajesh Subramanian, MD (4.9 miles)
• Vold Leif MD (4.9 miles)

Parks

• High Trek Adventures (2.1 miles)
• Forest Park Water Playground (4.4 miles)
• Meadowdale County Park (4.6 miles)
• Tambark Creek Park (4.7 miles)
• Lynndale Park (4.7 miles)
• Mukilteo Lighthouse Park (4.9 miles)
• Grand Avenue Park (6.9 miles)

Transportation

• Snohomish County Airport (PAE) (2.1 miles)
• The Boeing Company (2.6 miles)
• U-Haul Moving & Storage (2.8 miles)
• Amtrak (5.7 miles)

Hospitals

• Prachi Thekdi, ARNP, DNP (4.9 miles)

Places of Worship

• Hindu Temple & Cultural Center (6.8 miles)