Home Instead Senior Care - Everett, WA

Pros

• The family appreciates the efforts made by management to address their concerns regarding the unsupervised caregivers.
• Despite the challenges with staffing, the family understands the difficult circumstances and acknowledges the effort put into providing care for their loved one.
• The family is grateful for the caregiving services provided during these challenging times.
• Although there have been some issues, the family recognizes that management has made attempts to ensure a consistent routine for their loved one.
• The family values the commitment shown by management in addressing caregiver-related problems.

Cons

• The management is clearly negligent by employing untrained and unsupervised caregivers.
• It is concerning that management covers up the incompetence of these caregivers instead of addressing the issue directly.
• The continuous shuffling of unlicensed caregivers only aggravates the problem rather than resolving it.
• The lack of consistency in care providers is causing difficulties for our loved one to establish a routine.
• Despite acknowledging the staffing challenges, it is disappointing that management still sends unlicensed and unsupervised caregivers without finding a suitable solution.

Review

In a concerning trend, unsupervised caregivers seem to be causing problems for clients, as revealed by various complaints. One common issue is the lack of training and supervision provided to these caregivers, leading to subpar care for those in need. Even more alarming is the management's approach to such concerns – rather than addressing the problem head-on, they appear to cover up the issues and simply shuffle the unlicensed and unsupervised caregivers around. This not only perpetuates the inadequate care but also poses a risk to the vulnerable individuals relying on these services.

One particular complaint revolves around the struggle of maintaining consistency in care providers. The client laments that their loved one is finding it difficult to establish a routine due to constant changes in caregivers. However, it is acknowledged that staffing shortages are prevalent during these challenging times.

It is deeply concerning that management seems more focused on hiding deficiencies within their caregiving staff than rectifying them. By enabling untrained and unsupervised individuals to continue working with vulnerable clients, they jeopardize their welfare and potentially exacerbate any existing health conditions. This lack of commitment to quality care raises questions about the priorities of this caregiving agency.

The issue of unlicensed and unsupervised caregivers not only speaks volumes about this agency's dedication to professionalism but also raises concerns about regulatory compliance. It is essential for caregivers to possess proper licensing and undergo comprehensive training before assuming responsibilities that directly impact someone's well-being. Failing to comply with these crucial regulations not only compromises the safety of clients but also casts serious doubt on whether this agency prioritizes their clients' best interests.

Another troubling aspect highlighted within these reviews is the repeated occurrence of sending new untrained and unsupervised caregivers after removing previous ones. This pattern indicates a systemic problem within management's approach towards resolving caregiver-related issues. Instead of thoroughly vetting new hires, ensuring their qualifications match requirements, and providing adequate training, it seems that management opts for an easier, but ultimately harmful solution – continually replacing one inadequate caregiver with another.

While acknowledging the challenging staffing situation faced by many organizations today, it is essential for management to prioritize the well-being of their clients. Shortages should not be an excuse for compromising on the quality of care provided. Rather, they should serve as a catalyst for implementing proactive measures that ensure caregivers are properly trained, supervised, and licensed, thus guaranteeing consistent and reliable care for all clients.

In conclusion, these reviews shed light on a deeply concerning trend within caregiving agencies regarding untrained, unsupervised, and unlicensed caregivers. The lack of accountability from management in addressing these concerns is alarming. It is high time that regulatory bodies take notice of such practices and enforce stricter regulations to safeguard the welfare of vulnerable individuals who rely on these caregiving services.

Theaters

• Regal Everett & RPX (0.3 miles)

Restaurants

• McDonald's (0.4 miles)
• Burger King (0.6 miles)
• Burger King (0.8 miles)
• El Paraiso Mexican Grill (1 miles)
• Rocko's Fireside (1.3 miles)
• Avocado's Mexican Restaurant (1.6 miles)
• Panda Express (2.1 miles)

Physicians

• Northwest Asthma & Allergy Center (0.8 miles)
• Dr Z Pulmonary and Sleep Specialist (2.1 miles)
• Providence Medical Center (2.1 miles)
• Everett Clinic (3.5 miles)
• The Everett Clinic: Dermatology (3.7 miles)
• Rajesh Subramanian, MD (3.8 miles)
• Vold Leif MD (3.8 miles)

Pharmacies

• Safeway Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.7 miles)
• Albertsons Pharmacy (2.8 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.3 miles)
• Starbucks (2.2 miles)
• Starbucks (2.4 miles)
• Starbucks (3.5 miles)
• Starbucks (4.1 miles)
• Starbucks (4.5 miles)

Transportation

• The Boeing Company (2.6 miles)
• Snohomish County Airport (PAE) (2.7 miles)
• U-Haul Moving & Storage (4 miles)
• Amtrak (4.6 miles)

Parks

• High Trek Adventures (3.1 miles)
• Forest Park Water Playground (3.4 miles)
• Mukilteo Lighthouse Park (4.7 miles)
• Tambark Creek Park (5.3 miles)
• Grand Avenue Park (5.8 miles)
• Meadowdale County Park (5.8 miles)
• Lynndale Park (5.9 miles)

Hospitals

• Prachi Thekdi, ARNP, DNP (3.7 miles)
• Providence Regional Medical Center Everett (6.2 miles)
• Diagnostic Imaging Services at Providence Regional Medical Center (6.2 miles)
• Providence Cymbaluk Tower (6.2 miles)