2300 Cedarfield Parkway, Richmond, VA 23233
For more information about senior living options: (866) 208-4318
Hermitage At Cedarfield Costs & Pricing
Hermitage At Cedarfield offers competitive pricing for its assisted living accommodations when compared to both Henrico County and the broader state of Virginia. For instance, a studio apartment at Hermitage is priced at $3,200 per month, significantly lower than the county's average of $4,059 and the state's average of $4,436. Similarly, one-bedroom units are available for $3,600, which again presents a more affordable option relative to Henrico County's rate of $3,718 and Virginia's rate of $4,257. Two-bedroom apartments are offered at $4,100, providing a favorable alternative to the county's average of $4,494 and the state's average of $4,602. Overall, residents can enjoy quality living at Hermitage At Cedarfield while benefiting from notable cost savings compared to surrounding areas.
| Floor plans | Hermitage At Cedarfield | Henrico County | Virginia |
|---|---|---|---|
| Studio | $3,200 | $4,059 | $4,436 |
| 1 Bedroom | $3,600 | $3,718 | $4,257 |
| 2 Bedrooms | $4,100 | $4,494 | $4,602 |
Overall Review of Hermitage At Cedarfield
Pros
Cedarfield looks great when you arrive.- The staff is friendly, courteous, and attentive.
- Hermitage at Cedarfield has all levels of care, including skilled nursing.
- The staff members there are wonderful to work with.
- The grounds are gorgeous.
- The dining room and meals are high quality, with fresh ingredients prepared by professional chefs.
- The care given to residents has been consistently outstanding.
- Residents have access to a variety of activities and social opportunities.
Cons
They describe Cedarfield as having a heinous lack of care that led to their mother’s death.- They claim there was not enough staff to handle the resident population because of money.
- They report the nurse gave wrong medications and residents were dropped, causing injuries.
- They state that when residents rang for help, staff did not come.
- They criticize management as not responsive to resident complaints.
- They accuse Cedarfield of pandemic-era policy failures, allowing residents to come and go without quarantine.
- They allege the facility provided only one meal per day to independent living residents while charging 20% to shop.
- They describe a years-long decline in care, services, and promised amenities.
- They say Cedarfield should be investigated.
- They claim, once money is given, it’s hard to change the care program.
- They assert Cedarfield pushed a friend into memory care when she wasn’t ready.
- They state they would never tell anyone to go to Cedarfield.
Review
Hermitage at Cedarfield is best suited for families seeking a true continuing care campus where a loved one can begin in independent living and progressively access assisted living and skilled nursing on the same site. The community rewards planning for long-term health needs with a familiar address, an on-site care ladder, and a non-profit governance posture that many families associate with steady operations and accountability. It works well for households that value a full spectrum of services, established programming, and the ability to transition without relocating as care needs evolve.
Those weighing other options should consider alternatives if flawless daily care and consistently responsive staffing are non-negotiable. Several reviews flag staffing shortages and care gaps that can translate into missed assistance, medication errors, or delayed help, especially during busy periods. Families facing tighter budgets or stronger scrutiny over management responsiveness may want to compare with peers in the region, where some communities emphasize faster staffing turnover control, clearer incident reporting, and more aggressive resident advocacy. If a resident’s care trajectory hinges on near-immediate response, or if memory-care placement decisions feel misaligned with a clinician’s assessment, alternatives should be on the table.
The strongest pros are substantial and tangible. Hermitage at Cedarfield offers a comprehensive continuum of care on one campus, including skilled nursing, which is a standout in this market. The facility’s non-profit status, long-tenured staff in many departments, and the campus culture contribute to a sense of reliability for families who want continuity and fewer moves. The grounds, athletic facilities, a pool, and a dining program backed by professional chefs create an attractive living environment that supports social engagement and physical well-being. Ongoing renovations and a refreshed dining room signal ongoing investment in quality and resident experience, which many families weigh heavily when planning long-term costs and lifestyle.
Yet the main drawbacks are real and not easily dismissed. Several accounts describe insufficient staffing to meet demand, leading to delays in help with basic needs and incontinence of timely care. Medication errors, missed calls to staff, and a lack of proactive follow-through on medical concerns have been cited by multiple families as life-shaping incidents. Management responsiveness and transparency emerged as recurrent hot points, with families noting inconsistent problem-solving, limited communication, and a perception that promises don’t always translate into practice. On the independent living side, some residents feel the dining and amenity promises are not always kept, and pricing remains a point of concern given perceived gaps in service.
Those pros vs. cons create a nuanced calculation. For households prioritizing a long-term, on-site care continuum, Hermitage at Cedarfield delivers undeniable strengths: a broad care ladder, a respected care team, quality dining and programming, and a setting that supports social connection and physical activity. These advantages can offset some risk if staffing challenges are managed proactively, by insisting on clear, documented care plans, regular updates, and direct communication with the nurse-management chain. The non-profit framework and history of service add a layer of confidence that the campus is financially invested in resident welfare, not just occupancy. However, the gravity of reported care lapses and management friction cannot be ignored, and they are enough to push families toward thorough due diligence and serious consideration of alternatives.
In the end, Hermitage at Cedarfield remains a compelling choice for families who want a full spectrum of care under one roof and who can tolerate the possibility of variable day-to-day experiences depending on staffing and leadership. For those with very high sensitivity to care consistency, medication management, and rapid issue resolution, exploring other local options may be prudent. The recommended approach is brisk but deliberate: tour the community with key questions in hand, request recent care metrics and incident logs, speak with current residents and families about responsiveness, compare the value proposition against peers like Lakewood Manor or similar campuses, and insist on a transparent, personalized care plan before making a commitment. This disciplined due diligence will reveal whether the Hermitage model aligns with the family’s risk tolerance, financial plan, and long-term goals.
85 resident community capacity
1-bedroom apartments
Detached homes
Assisted Living
Continuing Care Retirement Community (CCRC)
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Financing advice
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services
Move-in coordination
Outdoor space
Overnight guests
Party space
Private bathrooms
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool
Telephone
Tennis courts
Wellness center
Wi-Fi/high-speed internet available
Richmond International (17 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Religious services
English
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