Information last verified:
1443 Commerce Street, Chesapeake, VA 23324
For more information about senior living options: (844) 490-3973
The staff are very caring. Most of the staff are kind and are constantly cleaning.
It is described as one of the worst facilities in the region. The place is a “Hell Hole” with bed bugs everywhere and poor meals, and the staff are not caring. The old building is overrun with roaches and there is garbage around the dumpster outside. The dietary program is not healthy for diabetics, with waffles, syrup, pop-tarts, and no fresh fruit or vegetables; most food is frozen or canned and heated. The head administrator is money-hungry and crooked; residents are not treated right, and showers are hard to access due to overcrowding. They do not provide three square meals a day; meals are high in carbs, salt, sugar, and pork. The majority of staff and some residents are manipulative, with panhandling, stealing, and alcohol/drug abuse; troublemakers are present. The facility is dirty, bathing accommodations are unsafe and inadequate, and there is little to no interaction with families or communities; residents’ income is taken for little quality of life. The health department should close it down due to health and safety neglect and mismanagement.Hills Home For Adults in Chesapeake is best suited for families operating on a tight budget who still want to see compassionate, hands-on care from frontline staff. The threads of care run strong in the workforce, and some residents respond well to caregivers who are consistently kind and attentive. Families that can tolerate a subpar environment, ongoing maintenance gaps, and questions about governance will find value in the human touch that remains present here. Those who insist on rigorous cleanliness, modern facilities, robust nutrition, predictable scheduling, and transparent, well-managed operations should actively consider alternatives. This community is not the right fit for anyone prioritizing pristine conditions or tightly regulated quality control.
The most pronounced concerns surface in the physical and nutritional realms. Review narratives describe an old building plagued by pests, roaches and bed bugs, paired with exterior and interior cleanliness issues, including litter around the dumpster area. Food and meal planning are repeatedly criticized as unhealthy or not aligned with medical needs, with breakfasts featuring sugary options and limited fruit or fresh vegetables, and a reliance on frozen or canned items. For diabetics or others with strict dietary requirements, this raises serious questions about meal planning, portion control, and medical nutrition oversight. In short, environmental and nutritional standards fail to meet expectations that many families rightly demand.
Nevertheless, the staff stories provide a counterbalance that cannot be dismissed. Several reviews attest that “very caring” and generally kind staff, combined with ongoing cleaning routines, create moments of genuine support and dignity. When care teams are attentive, residents may experience meaningful interactions and a sense of being seen, which is not a trivial benefit in any long-term care setting. The difficulty lies in whether these positive interpersonal experiences can offset the more systemic flaws, pest infestations, outdated infrastructure, and inconsistent care delivery, that color daily life here. The pros help maintain morale and personal connection, but they do not neutralize the core shortcomings that many families will find unacceptable over time.
There are also red flags around governance and culture that families must weigh heavily. One persistent thread is a perception of management prioritizing money over resident well-being, with strong language used by some reviewers that questions leadership integrity and responsiveness. Coupled with claims about unsafe bathing conditions, limited access to showers due to crowding, and reports of resident manipulation and unsafe behaviors in the community, these concerns point to a risk profile that extends beyond routine caregiving. Even if care staff are well-meaning, the surrounding governance and safety environment dictates whether daily life feels secure and dignified. This combination signals the need for cautious evaluation and corroboration through official inspections and direct inquiries.
For decision-making, families should pursue a rigorous, practical checklist before committing. Demand recent inspection reports and any corrective actions, verify the current pest control and housekeeping protocols, and request a detailed, resident-specific meal plan that accommodates medical needs. Inquire about staff-to-resident ratios, shift coverage during peak times, and procedures to prevent showers from becoming bottlenecks. Seek concrete examples of activity programs that promote social engagement and family involvement, and ask for references from current residents or families who can share recent experiences. Above all, request a transparent care plan that documents daily routines, medications, and emergency procedures, as this will reveal whether the promised care matches on-the-ground realities.
Ultimately, Hills Home For Adults should be approached with a clear understanding of where the value lies and where risk accumulates. The combination of cost-conscious appeal and meaningful caregiver interactions makes it a defensible option for a narrowly defined slice of families, those who can tolerate substantial environmental and governance flaws in exchange for personal warmth and daily attentiveness. For most families seeking safety, cleanliness, predictable nutrition, and professional accountability, alternatives with stronger track records are advisable. The decision hinges on whether the priority is sustained human connection at the expense of a consistently clean, well-managed, and nutritionally appropriate setting, or whether a more robust, professionally governed environment is non-negotiable.
48 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hills Home For Adults in Chesapeake, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The apartments are fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi or high-speed internet access. Housekeeping services are provided to maintain a clean and tidy living environment.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining to cater to their dietary needs and restrictions. Special dietary restrictions are also accommodated for those with specific health conditions such as diabetes. A small library is available for residents who enjoy reading and learning.
The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time and in the correct dosage. A mental wellness program is available to support the emotional well-being of residents.
Hills Home For Adults is located in a convenient area with several amenities nearby. There are various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals within close proximity to the community. Residents can easily access these facilities for leisure activities or medical needs.
In addition to the care services and amenities provided, Hills Home For Adults offers a variety of resident-run activities as well as scheduled daily activities to promote socialization and engagement among residents. This helps create a vibrant community where individuals can connect with others who share similar interests.
Overall, Hills Home For Adults provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.
Hills Home For Adults is located at 1443 Commerce Street, Chesapeake, VA 23324 in Chesapeake city, Virginia
Labor of Love Total Health Care
Virginia Beach, VA
Excellent access to healthcare, dining, and cultural amenities nearby
At Ease Home Care
Virginia Beach, VA
Excellent access to nearby amenities and healthcare.
Preferred Care at Home of Virginia Beach
Virginia Beach, VA
Caring, attentive caregivers with reliable, prompt office support and good communication.
Southern Made Home Care - Virginia Beach
Virginia Beach, VA
Responsive, personalized elder care from attentive staff.
Accordius Health At River Pointe
Virginia Beach, VA
Caring therapists and family engagement.
Jewish Family Service of Tidewater
Virginia Beach, VA
Active family oversight helps safeguard residents.
Hand 'n Heart Home Health Care
Virginia Beach, VA
Responsive, compassionate care with quick start and affordable pricing.
The Villages of Rosemont
Virginia Beach, VA
Helpful move-in administration; friendly staff and engaging activities.
The Waterford at Virginia Beach
Virginia Beach, VA
Caring staff, clean environment, and engaging amenities/activities.
Securing Financial Support for Assisted Living: A Comprehensive Overview
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
Social Security Benefits and Assisted Living: Navigating Options Across the U.S.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
An Extensive Exploration of the VA Aid and Attendance Benefit
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
