1443 Commerce Street, Chesapeake, VA 23324
For more information about senior living options: (844) 490-3973
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The staff are very caring. Most of the staff are kind and consistently cleaning.
The facility is dirty and poorly kept. The building is overrun with roaches and there is garbage around the outside dumpster. The dietary program is unhealthy, especially for diabetics; breakfasts include waffles with syrup and pop-tarts; there is little fresh produce, milk is scarce, and most food is frozen or canned. Bed bugs are present, showers are hard to access due to crowding, and residents are not fed three square meals a day. The staff are not caring; some staff curse at residents; med techs are inattentive; the head administrator, Mr. Hill, is money-hungry, uncaring, and crooked. There is panhandling, theft, alcohol and drug abuse, and manipulation among residents and some staff. The facility is described as a disgrace; the health department should close it; residents' incomes are taken for little quality of life, and there is limited interaction with families and communities.The reviews present a stark and troubling portrait of the facility, drawing a clear distinction between moments when staff members were described as very caring and a broader, deeply troubling picture of living conditions and care practices. On one hand, several accounts commend the dedication of the caregiving staff, noting that many workers are kind and diligent about cleaning. Those gestures of compassion and attention are frequently mentioned as positives in an otherwise negative narrative. Yet even within that appreciation, readers are reminded that the environment in which residents live undermines any good feelings: the building itself is described as overrun with roaches, with refuse and garbage visible around the dumpster area outside, creating a sense of neglect that clashes with the care some staff try to offer.
Physical conditions emerge as the most consistently criticized aspect. The facility's interior is described as dirty and poorly maintained, rife with pest problems such as roaches and bed bugs. One reviewer even claims that bed bugs were widespread and that the overall upkeep of rooms and common spaces left residents unprotected and uncomfortable. The sense of density and crowding adds to the problem, with showers said to be difficult to access because so many residents compete for limited time and space. The conditions conveyed go beyond cleanliness, suggesting safety and dignity concerns that would affect anyone trying to live there long-term.
Nutrition and dietary practices form another major thread of critique, especially for residents with specific medical needs such as diabetes. The dietary program is depicted as unhealthy and not aligned with dietary requirements, with examples given of breakfasts featuring waffles with syrup and pop-tarts, and little emphasis on fresh fruits and vegetables. Milk is reportedly offered only with sugary cereal, and meals are described as being largely frozen or canned and reheated rather than prepared fresh. The broader claim is that the meals are high in carbohydrates, salt, sugar, and pork, with minimal consideration given to balanced nutrition or diabetes management. Taken together, these dietary concerns paint a picture of chronic undernourishment and a lack of attention to residents' long-term health.
Personal experiences at the facility further illustrate the gap between caring staff and the overall quality of care. A girlfriend's three-year stay is recounted with the epithet "Hell Hole," describing not only substandard meals and pest problems but also a hostile social environment where some staff reportedly curse at residents. The med techs and other staff are characterized as not particularly caring, and the leadership is criticized by name: the head administrator, Mr. Hill, is described in strongly negative terms as money-hungry and crooked. Beyond interpersonal issues, practical caregiving problems are highlighted: difficulty in obtaining showers, insufficient feedings, and a troubling atmosphere where manipulation and panhandling are said to be common among both staff and residents. Reports of theft, alcohol and drug abuse, and troublemakers further contribute to a sense of insecurity and instability within the community.
A forceful, anonymous-sourced claim adds another layer to the narrative: an undercover, reliable source alleges that the facility is dirty, serves little-quality meals, and provides grossly unsafe bathing accommodations. This account asserts that there is almost no meaningful opportunity for residents to engage in healthy activities or to maintain connections with families and the wider community. It goes further to allege that residents' incomes are taken for a low quality of life, leaving many feeling "waiting to just die." The prose here is impassioned and accusatory, insisting that the health department should close the operation for the sake of residents' health and safety. The message culminates in a strong condemnation of the facility and a vowed effort to hold a lone physician accountable for neglect, underscoring the perceived severity of the problems.
Taken together, the reviews present a jarring tension between moments of compassionate care by individual staff and the overarching reality of a facility that appears plagued by infestations, unsafe living conditions, nutritionally inadequate meals, and systemic management concerns. The narrative weaves together praise for some caregivers with a chorus of criticisms about structural problems that affect every facet of residents' lives - from safety and cleanliness to nutrition, personal dignity, and the ability to maintain connections with loved ones and the broader community. The repeated calls for accountability, oversight, and reform echo throughout, suggesting that even if some staff members show genuine care, the organization as a whole may be failing to provide safe, healthy, and humane living conditions for those who depend on it.
48 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hills Home For Adults in Chesapeake, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The apartments are fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi or high-speed internet access. Housekeeping services are provided to maintain a clean and tidy living environment.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining to cater to their dietary needs and restrictions. Special dietary restrictions are also accommodated for those with specific health conditions such as diabetes. A small library is available for residents who enjoy reading and learning.
The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time and in the correct dosage. A mental wellness program is available to support the emotional well-being of residents.
Hills Home For Adults is located in a convenient area with several amenities nearby. There are various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals within close proximity to the community. Residents can easily access these facilities for leisure activities or medical needs.
In addition to the care services and amenities provided, Hills Home For Adults offers a variety of resident-run activities as well as scheduled daily activities to promote socialization and engagement among residents. This helps create a vibrant community where individuals can connect with others who share similar interests.
Overall, Hills Home For Adults provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.
Hills Home For Adults is located at 1443 Commerce Street, Chesapeake, VA 23324 in Chesapeake city, Virginia
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