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1.4 from 36 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
1
1 stars
31
Overall Review of Jewish Family Service of Tidewater
caveat9 reviews mention this
Financial handling draws the most complaints
Many reviewers describe problems with how money is handled for guardianship or care bills.
A recurring concern is financial management, with multiple reviewers saying funds were taken, bills went unpaid or late, or they struggled to get money used for the person’s needs. Several mention conservatorship or control over benefits and report delays, withheld portions of money, or communication gaps around payments. Others describe service disruptions or risk to housing or assets tied to the way payments were handled.
caveat11 reviews mention this
Communication and access feel unreliable
Reviewers frequently report difficulty reaching staff and not receiving timely updates.
Several residents and families describe being unable to get hold of anyone, not getting returned calls, or getting limited information about what was happening. A number of reviewers also say they were not notified even during major situations, and they had to physically track down updates. Some describe rude or unhelpful phone interactions, reinforcing the idea that follow-up and responsiveness are inconsistent.
caveat12 reviews mention this
Medical and living-condition neglect is cited
Multiple reviews describe serious concerns about care quality and living conditions.
A common negative thread is that reviewers perceived inadequate attention to health and day-to-day conditions. Several describe medical problems or missed needs, including worsening illness, infections, or lack of help with appointments and nutrition. Others also mention poor living conditions, including severe issues they felt should have triggered earlier action.
caveat6 reviews mention this
Rudeness and unprofessional interactions recur
Some reviewers describe disrespectful or unprofessional staff interactions.
Beyond communication issues, several reviews specifically call out rudeness or a lack of professionalism. A few reviewers say staff did not treat them with respect or that managers/caseworkers were disappointing. While a small portion of reviews are more positive about caring and compassion, the repeated negative tone around interactions is still a clear theme.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Norfolk International (5 miles away)
Nearby Places of Interest
This part of Virginia Beach, Virginia offers a convenient and diverse array of amenities for senior living. With a variety of restaurants, cafes, pharmacies, and healthcare facilities within close proximity, residents have easy access to essential services. The presence of several theaters and parks provides opportunities for recreation and entertainment. Additionally, the nearby transportation options make it easy for seniors to travel within the area or to visit loved ones. The presence of reputable hospitals and places of worship ensures that residents have access to quality healthcare services and spiritual support. Overall, this area offers a well-rounded and accessible environment for seniors looking to enjoy their retirement years in comfort and convenience.
Restaurants
Sonic Drive-In (0.9 miles)
McDonald's (1.2 miles)
Mission BBQ (1.2 miles)
Yard House (1.3 miles)
Village Inn (1.3 miles)
McDonald's (1.4 miles)
P.F. Chang's China Bistro (1.4 miles)
Pharmacies
Wegmans (1.1 miles)
Walgreens (1.6 miles)
Rite Aid (1.9 miles)
Rite Aid (2.2 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.7 miles)
Walgreens (2.7 miles)
Cafes
Starbucks (1.2 miles)
Starbucks (1.3 miles)
Starbucks (1.4 miles)
Kahiau's Bakery & Cafe (3.1 miles)
Panera Bread (3.5 miles)
Starbucks (3.8 miles)
Metro Diner (5.6 miles)
Physicians
Allergy & Asthma Center (1.3 miles)
TPMG Holland Road Family Medicine (1.5 miles)
Gastroenterology Associates of Tidewater (1.5 miles)
Jordan Young Institue (1.6 miles)
Patient First (1.7 miles)
Hearing Services of Virginia (1.8 miles)
Sentara Comprehensive Weight Loss Solutions (2.1 miles)
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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Norfolk International (5 miles away)
Responsive, compassionate care with quick start and affordable pricing.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Fecal Incontinence in Older Adults: A Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts