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Kempsville Health & Rehab Center in Virginia Beach, VA

Kempsville Health & Rehab Center is a nursing home community in Virginia Beach, VA.

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Kempsville Health & Rehab Center in Virginia Beach, VA

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Kempsville Health & Rehab Center Kempsville Health & Rehab Center Kempsville Health & Rehab Center Kempsville Health & Rehab Center

5520 Indian River Road, Virginia Beach, VA 23464

For more information about senior living options: (866) 208-4318

4 from 113 reviews
5 stars
77
4 stars
6
3 stars
3
2 stars
8
1 stars
19

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2021

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Overall Review of Kempsville Health & Rehab Center

common 12 reviews mention this

The facility stays notably clean

Residents and families often describe the building as clean and kept up.

Multiple reviews mention cleanliness right away, including comments about no noticeable odor upon entry and rooms/facilities being kept spotless. Housekeeping is also singled out, with praise for the building feeling fresh and inviting. A few critical reviews mention problems with hygiene and leaving residents in soiled conditions, but the cleanliness praise is a recurring theme overall.

differentiator 10 reviews mention this

Nursing team availability stands out

Residents and families frequently describe nursing as present and attentive.

Several reviews say nursing is easy to reach and that staff are available to talk, help, and respond. A number of comments also describe nurses monitoring living environments and providing careful day-to-day attention. At the same time, some reviews complain about delays in care and missed calls, including situations where medication or urgent needs were not handled promptly.

common 9 reviews mention this

Therapy helps with recovery goals

Therapy staff are described as patient and effective for rehabilitation.

Reviews frequently highlight physical and occupational therapy, including people describing improvements in strength and helping residents work toward goals. Therapy teams are also praised for being patient and encouraging, with some residents specifically referencing better mobility after rehab stays. A smaller number of reviews raise concerns about limited or delayed therapy sessions.

common 6 reviews mention this

Food quality depends on the diet

Dining quality is a mixed story, with dietary restrictions affecting impressions.

Many reviewers describe the food as good, nutritious, or satisfying, including comments about meals being different each day and requests being handled for allergies or preferences. Other reviews criticize food appeal and specifically call out that food on restricted or soft diets can be poor. The community offers diabetes-related and special-diet meals, which matches why residents on different dietary plans report different experiences.

caveat 8 reviews mention this

Care timing and communication can slip

Some reviews report slow response times and inconsistent follow-through.

A recurring criticism is that residents’ needs were not met on time, including delayed help with bathroom needs, medication timing, or unclear communication with families. Several reviews also mention short staffing or residents left waiting for extended periods. There are also cases where families describe escalation to urgent care or frustration with how quickly concerns were addressed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Norfolk International (6 miles away) Norfolk International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Patient First - Indian River (0.1 miles)
  • Patricia King MD (2.7 miles)
  • Coastal Internal Medicine (2.9 miles)
  • Virginia Eye Consultants (3 miles)
  • Sentara Comprehensive Weight Loss Solutions (3.1 miles)
  • Gastroenterology Associates of Tidewater (3.1 miles)
  • Jordan Young Institue (3.2 miles)

Restaurants

  • Chick-Fil-A (0.3 miles)
  • Park Lane Tavern (0.5 miles)
  • McDonald's (1.2 miles)
  • Hardee's (1.3 miles)
  • Sushi King (1.7 miles)
  • Olive Garden (3.1 miles)
  • Eagles Nest Rockin Country Bar (3.1 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.7 miles)
  • Irwin's Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3 miles)

Cafes

  • Starbucks (1.2 miles)
  • Metro Diner (3.1 miles)
  • Panera Bread (3.2 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.8 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.6 miles)

Transportation

  • The Tide-Newtown Road Station (3.2 miles)

Parks

  • Mount Trashmore Park (3.7 miles)
  • Chesapeake City Park (4.4 miles)

Theaters

  • Regal Entertainment Group (3.9 miles)

Places of Worship

  • St Luke's Catholic Church (4.7 miles)

Hospitals

  • Children's Hospital of the King's Daughters (5.2 miles)
  • Chesapeake Regional Labor & Delivery (5.2 miles)
  • Chesapeake General Hospital (5.2 miles)

Frequently Asked Questions

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