Kempsville Health & Rehab Center in Virginia Beach, VA
Save
Information last verified:
5520 Indian River Road, Virginia Beach, VA 23464
For more information about senior living options: (844) 490-3973
The residence is very clean. The staff have been very pleasant for the most part. Alisa at the front desk is always kind and pleasant. The facility is amazing. The team’s dedication to clinical excellence and patient safety is top-tier. Kempsville Health and Rehabilitation is recognized as a five-star facility. The therapy team is phenomenal and very patient.
They caution others not to send a loved one here. They describe the care as not the best and, in some cases, the worst. They claim the facility is severely understaffed and overworked and would never recommend it. They report residents being left unattended for hours, including being left on the toilet or found sleeping on the floor after a fall. They allege theft of belongings during transfers. They note poor communication and unresponsiveness among staff and administration, including unanswered call bells and phone.Kempsville Health & Rehab Center is best suited for families prioritizing strong short-term rehabilitation in a clean, inviting setting, with therapy as a clear standout. The community tends to attract residents who respond well to structured PT and OT, enjoy a busy activity calendar, and value a home-like atmosphere where staff warmth is consistently noted. For many families, the appeal lies in an accessible admissions process, a reception that feels welcoming, and a level of clinical engagement, backed by an award-attributed nursing team, that signals quality care during a challenging recovery period. In short, this center shines when the primary goal is getting back on one’s feet through vigorous therapy, with a facility that feels neat, modern, and reasonably person-centered.
That said, several families should consider alternatives. The most vocal concerns center on staffing reliability and timely response in urgent moments, especially during night shifts. Some reviews describe delayed assistance, grievances about call-bell responsiveness, and situations where residents’ daily dignity and basic hygiene appeared uneven. Privacy and safety questions have also surfaced in a minority of accounts, including reports of missing belongings and inconsistent safeguarding. For families whose loved ones require around-the-clock vigilance, rapid escalation of needs, or highly consistent bedside care, these patterns can be unsettling. Likewise, families who prize unwavering administrative communication and predictable operations may want to compare options with stronger, more transparent governance or more streamlined point-of-contact processes.
The core pros, cleanliness, approachable front-desk staff, and a therapy-forward culture, often offset many of the cons, but not for every resident. The building is repeatedly praised for its sanitation, low odor, and well-kept rooms, which alone can reduce anxiety as a loved one transitions into care. The nursing and therapy teams frequently earn high marks for experience, clinical knowledge, and hands-on effort to restore function. Families regularly cite excellent experiences with the therapy department, noting that PT/OT staff are dedicated, encouraging, and effective at helping residents regain strength. When activity and engagement matter, Kempsville tends to deliver: a lively events calendar, family rooms for visits, and a visible sense of teamwork at the point of care. These strengths create a compelling value proposition for rehab-focused stays, where tangible progress and a positive, cheerful environment matter.
However, the gaps are real and recurring enough to influence a longer-term decision. A subset of reviews highlights inconsistent communication among administration, nursing, and therapy teams, with families feeling left out of care planning or uncertain about how care decisions are made. Night-shift experiences, in particular, can be uneven, with some families reporting slow responses to urgent needs and limited bedside attention after hours. There are also troubling anecdotes about safety lapses, or at least perceived lapses, and a few deeply concerning instances of perceived neglect, enough to warrant serious due diligence for anyone considering long-term residency. While many families sing praises about individual caregivers who go above and beyond, the overall impression remains that staffing levels and interdepartmental coordination are variable, which can tilt risk-benefit calculations for long-term commitments.
In practical terms, this facility’s strongest selling points are its clean, welcoming environment and its therapy-driven model of care. For those who place a premium on getting back to independence quickly, Kempsville often delivers measurable gains, with patients praising progress in balance, gait, and overall function through dedicated PT/OT support. The social climate, courteous CNAs, attentive nurses, and a responsive admissions team, can transform a difficult transition into a manageable one, especially when families engage actively and stay engaged with care plans. The administrative leadership appears to have undergone positive shifts, and that sense of improvement at the top translates into a more cohesive, purpose-driven daily operation that many families value highly. Yet, the contrast between therapy’s strengths and operational fragmentation in other areas means outcomes will hinge on individualized experiences and specific shifts of staff.
For families weighing Kempsville against other options, the verdict hinges on priorities. If the objective is robust rehabilitation with a clean, friendly environment and a therapy team that can drive meaningful functional improvements, Kempsville is a highly reasonable pick, and often a good fit for respite care or short-term rehab tied to post-hospital recovery. If the priority is predictable, consistently fast bedside care, transparent administration, and an environment with unwavering emphasis on daily personal care without exception, alternative facilities with a track record of steadier staffing and tighter care coordination may be safer bets. In any case, prospective families should arrange thorough in-person visits, speak with multiple care teams, and request a clear, written care plan with explicit response timelines and a direct contact for daily updates. Ultimately, Kempsville Health & Rehab Center offers substantial upside for rehabilitation-focused stays, tempered by variability in staffing and administration that families will want to scrutinize before committing to a long-term arrangement.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kempsville Health & Rehab Center is an assisted living community located in Virginia Beach, VA. Our center offers a range of amenities to enhance the comfort and well-being of our residents.
Residents can pamper themselves at the beauty salon or enjoy their favorite shows on the cable or satellite TV in their fully furnished rooms. We provide community-operated transportation for convenience, as well as transportation arrangements for non-medical purposes and doctors' appointments.
Our center features a computer center and a small library for those who love to stay connected or indulge in a good book. The dining room offers restaurant-style dining with special dietary restrictions taken into consideration for each resident.
For those looking to stay active, we have a fitness room and wellness center on-site. Outdoor spaces and gardens provide beautiful areas for relaxation and fresh air. Housekeeping services ensure that residents' living spaces are kept clean and tidy.
We also offer care services such as assistance with daily activities like bathing, dressing, and transfers. Our staff is available 24/7 with a call system for any emergencies or needs that may arise. Medication management is provided, along with diabetes diet support and meal preparation.
Residents can engage in various activities organized by our concierge services, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep them socially engaged.
In addition to these amenities, Kempsville Health & Rehab Center is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and transportation options.
With a focus on providing comprehensive care services and a comfortable living environment supported by numerous amenities, Kempsville Health & Rehab Center is an ideal choice for individuals seeking assisted living in Virginia Beach.
Kempsville Health & Rehab Center is located at 5520 Indian River Road, Virginia Beach, VA 23464 in Virginia Beach city, Virginia
Kempsville Health & Rehab Center on seniors.fyi includes 4 photos including images showing landscaping, building, entrance, outdoor, flag, architecture, outdoors, bedroom, and more.
Tons of Love Home Care
Virginia Beach, VA
Personalized care in a warm, amenity-rich community.
Home Helpers
Virginia Beach, VA
Personalized care and companionship with easy access to nearby amenities
Liza's Residential Care
Virginia Beach, VA
Small, intimate board-and-care setting with personalized care and comprehensive services.
Gentle Hands Home Health Services
Virginia Beach, VA
Premier assisted living with exceptional care in a welcoming environment.
Lynnhaven Cove
Virginia Beach, VA
Convenient access to dining, healthcare, parks, worship, transportation, and entertainment.
The Terrace At Beth Sholom Village
Virginia Beach, VA
Comprehensive care options (assisted living, memory care, skilled nursing) with luxurious amenities and engaging activities.
Jamestown Commons
Virginia Beach, VA
Friendly, helpful staff and an active social community with organized activities.
Hand 'n Heart Home Health Care
Virginia Beach, VA
Responsive, compassionate care with quick start and affordable pricing.
The Reserve at Greenbrier
Chesapeake, VA
Friendly staff, spacious, well-equipped apartments, and active social programs.
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
8 Essential Assistive Devices for Older Adults
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
Outdoors
Building
Bedroom
Landscaping
