Jamestown Commons in Virginia Beach, VA

Pros

• Jamestown Commons is comfortable and affordable.
• The apartments are nice, quiet, and clean, and the grounds are well kept.
• The staff fix issues promptly, and the manager is always available to answer questions and assist; they are kind.
• The staff are friendly and helpful, and the community is a safe and secure place to live.
• It is a wonderful place to call home with convenient access to nearby shopping.
• The property is beautiful and maintained by courteous and dutiful staff.
• The community seems well run with safety features, and the employees are helpful and attentive.
• Tour guides are well informed and provide thorough answers to questions.
• The management is awesome.
• Kathy is highly regarded.

Cons

• They report dirty floors and hall carpets, pest control was badly needed, and staff showed a lack of concern.
• They say they were not renewed after nine years of paying rent on time, with refrigerators failing repeatedly.
• They describe the place as terrible, with non-existent customer service and no one at the front desk.
• They describe the property as dark and depressing, with dingy carpets, a heavy smoke smell, and a broken call box.
• They claim black mold is not addressed, there is no security, the emergency button on the main entrance doesn't work, and the front office is condescending.
• They say the halls are filthy and there is litter like a ball of paper left in the same spot.
• They accuse management of taking money and not returning deposits, calling them liars and thieves.
• They report ongoing maintenance failures: busted hot water tanks, delays in repairs, and doors that won't unlock or work.
• They mention rats in the walls and other pest issues that were not properly addressed.

Review

Jamestown Commons is best suited for seniors who want affordable independent living in Virginia Beach, with ready access to shopping and a social environment, and who are willing to trade some consistency in upkeep for a lower rent and daily-life convenience. The community tends to work well for residents who value friendly staff, routine maintenance that actually happens when needed, and a calendar full of activities that help neighbors connect. For families or individuals who place a premium on pristine interiors, flawless safety systems, and total reliability in management, however, Jamestown Commons will raise questions worth answering before committing.

Alternatives are worth considering for anyone who cannot tolerate recurring maintenance gaps, questionable pest or mold concerns, or inconsistent front-office experiences. Several reviews highlight serious red flags: odor and dirt in common areas, broken call boxes, and repeated complaints about mold, hot-water outages, and security doors that malfunction. Prospective renters with high cleanliness standards, or with mobility or safety needs that depend on prompt, professional responses from management, should compare Jamestown Commons to other 55-plus communities that emphasize rigor in maintenance, transparent communication, and predictable service.

On the plus side, the strongest, most consistent pros center on people and location. Residents report friendly, responsive staff in many cases, and when problems are raised, maintenance is described as quick to address issues in apartments. The grounds are generally described as pleasant, with a sense of security and proximity to groceries and other conveniences that makes daily errands easier. There is also a robust offering of social activities and educational programs, which helps residents stay engaged and feel part of a community rather than isolated. For those who thrive on social connection and convenience, these elements can feel like real value.

Yet the weight of the cons cannot be ignored. A sizable portion of reviews paint Jamestown Commons as dirty or poorly maintained in the common areas and hallways, with recurring complaints about carpet cleanliness, smells, and general wear. Problems cited repeatedly include mold in living spaces or mechanical areas, unreliable hot water, malfunctioning security features, and inconsistent or unresponsive front-office communication. Several residents recount lengthy delays or unsatisfactory resolutions to urgent issues, including safety and egress problems during outages. These patterns suggest a management track record that may undermine peace of mind for tenants needing dependable, ongoing service.

The critical question is whether the visible strengths can offset the persistent weaknesses. For families and seniors who value companionship, affordability, and the practical benefits of a nearby grocery scene, Jamestown Commons can still be a reasonable fit - especially if a tour and conversations with current residents reveal a responsive on-site culture at the moment. However, when maintenance lapses become routine, when mold or water issues recur, or when security and access systems fail to perform as promised, those advantages lose their heft quickly. In short, the decision hinges on tolerance for risk versus the desire for sociability and cost savings.

The practical path forward is deliberate due diligence. Prospective residents should tour with a critical eye: check current cleanliness, inspect the apartment for odors and moisture, test intercoms and security doors, and review recent maintenance and pest-control histories. Listen to residents about how promptly issues are handled and whether management follows through on commitments. Compare the cost and commute to nearby alternatives that only market the same benefits with fewer maintenance headaches. If the goal is a secure, social, affordable home and the family can live with some maintenance variance, Jamestown Commons warrants serious consideration; if reliability and pristine conditions are non-negotiable, it's wise to keep looking.

This part of Virginia Beach, Virginia offers a variety of amenities and services that may appeal to seniors looking to settle in the area. Conveniently located within a short distance are several pharmacies, restaurants, cafes, physicians' offices, transportation options, parks, hospitals, and a theater. This provides easy access to essential healthcare services, dining options, entertainment venues, and recreational activities. The presence of reputable medical facilities such as Chesapeake General Hospital and Children's Hospital of the King's Daughters ensures quality healthcare is readily available. Additionally, the proximity to public transportation like The Tide stations can facilitate easy travel within the city. Overall, this area offers a blend of convenience and accessibility that could make it an attractive choice for senior living in Virginia Beach.

Pharmacies

• Walgreens (0.5 miles)
• Irwin's Pharmacy (1 miles)
• Walgreens (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Grifols (2.6 miles)
• Rite Aid (2.7 miles)

Restaurants

• Hardee's (0.6 miles)
• Eagles Nest Rockin Country Bar (1.8 miles)
• Chick-Fil-A (2.1 miles)
• Cracker Barrel (2.3 miles)
• Park Lane Tavern (2.3 miles)
• Olive Garden (2.4 miles)
• Chick-Fil-A (2.4 miles)

Physicians

• Patricia King MD (1.4 miles)
• Virginia Eye Consultants (2 miles)
• Patient First - Indian River (2 miles)
• Sentara Comprehensive Weight Loss Solutions (3 miles)
• Center Greenbriar Health and Wellness (3.1 miles)
• Austin Warren Md Norfolk (3.1 miles)
• Pariser Dermatology Specialists (3.1 miles)

Transportation

• The Tide-Newtown Road Station (2.2 miles)
• The Tide MacArthur Square Station (4.9 miles)

Cafes

• Panera Bread (2.4 miles)
• Starbucks (2.7 miles)
• Metro Diner (2.7 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)

Parks

• Chesapeake City Park (4.1 miles)
• Mount Trashmore Park (5.1 miles)
• The Pagoda & Oriental Garden (5.2 miles)

Hospitals

• Chesapeake General Hospital (4.7 miles)
• Chesapeake Regional Labor & Delivery (4.7 miles)
• Children's Hospital of the King's Daughters (5.1 miles)

Theaters

• Regal Entertainment Group (5.2 miles)