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4.5 from 53 reviews
5 stars
40
4 stars
6
3 stars
2
2 stars
2
1 stars
3
Overall Review of Preferred Care at Home of Virginia Beach
common18 reviews mention this
Caregivers feel compassionate and responsive
Caregivers are described as compassionate, attentive, and quick to respond to needs.
Across multiple reviews, families and employees describe caregivers who show compassion and treat clients with dignity and respect. Residents and families also mention the office being responsive when questions come up and that scheduling help comes when changes are needed. Several reviewers single out specific caregivers as particularly caring, patient, and thorough in day-to-day support.
common10 reviews mention this
Matching and flexible scheduling matter
Families describe scheduling support that can adapt as needs change.
Many reviewers say the office works to provide the right caregiver fit and adjust services when care requirements shift. Several mentions focus on flexibility—covering schedule changes quickly, finding coverage within a stated timeframe, or trying to replace a poor fit. In a few stories, the team also increases support later on as needs progress, including moving to more intensive coverage.
common5 reviews mention this
Alzheimer’s and dementia support
Reviews frequently highlight hands-on experience with Alzheimer’s and related needs.
Some families describe bringing in caregivers for Alzheimer’s and communicating that the caregiver understood the person’s changing needs over time. Reviews mention support that includes personal care and daily assistance, along with companionship. A few caregivers are praised for being attentive to medical or safety concerns as the condition progresses.
caveat4 reviews mention this
Service gaps and missed coverage
Some reviews report missed appointments or service gaps.
While most feedback is positive, a few reviewers describe problems like caregivers not showing up or not receiving the days of service they requested. In those cases, communication when coverage failed was part of the frustration, and at least one person cancelled after repeated issues. Other reviews acknowledge scheduling gaps tied to staffing limitations, even when the team tried to resolve concerns.
caveat4 reviews mention this
Cost is a recurring tradeoff
Pricing is described as high, though some families consider it worthwhile for safety.
Several reviewers explicitly call the service expensive or frame it as an investment. At least one reviewer says the cost was too high for their family, while others balance that with comments that the care helped keep a loved one safe at home. A couple reviews also compare price favorably to other providers they contacted, even while noting affordability is still a concern.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Norfolk International (5 miles away)
Nearby Places of Interest
Located in Virginia Beach, Virginia, this area offers a convenient and bustling neighborhood filled with a variety of amenities. With a plethora of dining options ranging from fast food to upscale restaurants like P.F. Chang's China Bistro, seniors will have plenty of choices for their meals. Nearby pharmacies such as Wegmans and Walgreens ensure easy access to medications and healthcare essentials. For entertainment, there are theaters like Regal Entertainment Group within a short distance, as well as parks like Mount Trashmore Park for outdoor recreation. Medical facilities including the Allergy & Asthma Center and Sentara Health Care provide quality healthcare services within close proximity. Overall, this area provides a vibrant and diverse community with everything seniors may need for comfortable living.
Restaurants
Sonic Drive-In (0.4 miles)
Yard House (0.8 miles)
McDonald's (0.9 miles)
Village Inn (0.9 miles)
Mission BBQ (0.9 miles)
P.F. Chang's China Bistro (1 miles)
Tupelo Honey (1.1 miles)
Pharmacies
Wegmans (0.6 miles)
Walgreens (1.1 miles)
Rite Aid (2 miles)
Walgreens (2.1 miles)
Rite Aid (2.2 miles)
Walgreens (2.5 miles)
CVS Pharmacy (2.6 miles)
Cafes
Starbucks (0.8 miles)
Starbucks (1.2 miles)
Starbucks (2 miles)
Kahiau's Bakery & Cafe (2.9 miles)
Panera Bread (3.5 miles)
Starbucks (3.5 miles)
Metro Diner (6.2 miles)
Physicians
Allergy & Asthma Center (1.1 miles)
TPMG Holland Road Family Medicine (1.4 miles)
Hearing Services of Virginia (1.5 miles)
Gastroenterology Associates of Tidewater (1.5 miles)
Jordan Young Institue (1.6 miles)
Patient First (1.7 miles)
Sentara Comprehensive Weight Loss Solutions (2.1 miles)
Preferred Care at Home of Virginia Beach on seniors.fyi includes 7 photos including images showing outdoor, garden, living space, office, entrance, brick wall, living room, healthcare, and more.
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