BrightStar - Chesapeake, VA

Pros

• The home care agency has provided excellent services and sent great caregivers.
• Britestar has been reliable in managing the transition and providing support during the move to a long term care facility.
• The care provider is always on time, professional, and willing to do all requested tasks.
• The provider demonstrates an honest concern for the family and has created a positive and sincere atmosphere within their presence.

Cons

• The service has been very unreliable, with two Fridays in a row being cancelled.
• The agency is bad with invoices and has caused problems in that aspect.
• This home care agency is not reliable at all and the reviewer will never use their service again.

Review

Finding the right home care agency for your loved one can be a daunting task. There are so many factors to consider, such as reliability, professionalism, and the level of care provided. However, based on the reviews we have gathered about Britestar Home Care Agency, it seems that they excel in all these areas.

One reviewer expressed their satisfaction with the services provided by Britestar. They commended the agency for sending out excellent caregivers who were not only skilled at their job but also compassionate and attentive to their father's needs. These caregivers assisted with various tasks like cooking, cleaning, and personal care. The reviewer went further to recommend Britestar as a reliable home care agency.

Another reviewer praised Britestar for its assistance in managing the transition from round-the-clock care to a long-term care facility. The agency provided support, vital information, and showed compassion throughout this challenging process. This shows that Britestar is not only focused on providing immediate care but also on helping families plan for their loved one's future needs.

Reliability is an essential aspect when it comes to home care agencies since families rely on them to ensure their loved ones receive consistent and timely support. One reviewer attested to Britestar's punctuality and readiness to work. Their caregiver was always on time and prepared for their duties. This demonstrates the professionalism and dedication of Britestar in fulfilling their responsibilities.

Unfortunately, not every experience with a home care agency is positive. One customer expressed dissatisfaction with Britestar's reliability, noting that there were two consecutive Fridays when services were canceled without prior notice. Furthermore, the customer claimed that they had been asked to cover these shifts themselves and were told that they had requested no visits from the agency. This inconsistency can be frustrating for families who depend on these services.

Another review echoed similar sentiments about Britestar's unreliability. The customer stated that they would never use this service again due to multiple instances of cancellations without any valid reasons provided. This reflects negatively on the agency's ability to fulfill their obligations consistently, which is crucial for families seeking reliable support.

On a positive note, one reviewer highlighted the exceptional qualities of their assigned caregiver. This caregiver was always on time and willing to perform any requested tasks. Their genuine concern for the family and positive personality had endeared them to the entire household. This review emphasizes the importance of finding a caregiver who not only completes their job but also becomes an integral part of the family dynamic.

In conclusion, Britestar Home Care Agency has received mixed reviews regarding its reliability. While some individuals have experienced consistent and excellent care from dedicated caregivers, others have encountered cancellations without prior notice or valid reasons. It is essential for families seeking home care services to thoroughly research agencies, considering factors such as reliability and professionalism, before making a decision.

Located in Chesapeake, Virginia, this area offers a variety of amenities and services that cater to seniors. With several popular restaurants such as Cracker Barrel and Olive Garden nearby, residents can enjoy delicious meals without traveling far from home. Additionally, there are several pharmacies in close proximity for easy access to medications and health supplies. For medical needs, there are multiple physicians' offices and hospitals within a short distance, including Chesapeake General Hospital and Children's Hospital of the King's Daughters. The area also boasts beautiful parks like Chesapeake City Park for leisurely walks or outdoor activities. Public transportation options such as The Tide stations provide convenient ways to explore the surrounding areas. Overall, this neighborhood offers a blend of convenience, healthcare resources, and recreational opportunities for seniors looking to settle down in a welcoming community.

Restaurants

• Eagles Nest Rockin Country Bar (0.2 miles)
• Cracker Barrel (1 miles)
• Chick-Fil-A (1.2 miles)
• Kyoto Japanese Steakhouse & Sushi Bar (1.2 miles)
• Olive Garden (1.2 miles)
• Baker's Crust (1.6 miles)
• Fazoli's (1.6 miles)

Physicians

• Patricia King MD (0.4 miles)
• Center Greenbriar Health and Wellness (1.9 miles)
• Occupational Medical Education and Research Services (2.1 miles)
• Hammer Jeff C Md (2.4 miles)
• Coastal Internal Medicine (2.6 miles)
• The Spine Center At Chesapeake (3 miles)
• Patient First - Indian River (3.1 miles)

Cafes

• Panera Bread (1.2 miles)
• Metro Diner (1.8 miles)
• Starbucks (2.3 miles)
• Starbucks (4 miles)
• Starbucks (4.9 miles)
• Panera Bread (4.9 miles)
• Panera Bread (5.3 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Rite Aid (2 miles)
• Irwin's Pharmacy (2 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)

Parks

• Chesapeake City Park (3.1 miles)
• The Pagoda & Oriental Garden (5.1 miles)

Hospitals

• Chesapeake General Hospital (3.3 miles)
• Chesapeake Regional Labor & Delivery (3.3 miles)
• Children's Hospital of the King's Daughters (4.1 miles)
• Portsmouth General Hospital (5.1 miles)
• Naval Medical Center Portsmouth (5.2 miles)
• Chkd (5.7 miles)

Transportation

• The Tide-Newtown Road Station (3.5 miles)
• The Tide MacArthur Square Station (4.8 miles)

Places of Worship

• Twine Memorial Holy Temple (5.2 miles)