Bridlewood Villas
Save1898 West 9270 South, West Jordan, UT 84088
For more information about senior living options: (844) 490-3973
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From the outset, the whole situation with Bridlewood's HOA and Leisure Villas feels like a broken promise, a pattern of neglect that grows more frustrating as more units fill up. The reviewer describes arriving with high hopes after being drawn in by flowery assurances that residents would be cared for: consistent snow shoveling, lawn mowing, tree trimming, and timely home repairs. But those assurances quickly crumble into a consistent reality of frustration and disappointment, with the HOA seemingly indifferent to the needs and welfare of its residents.
A core thread running through the complaint is service neglect and safety concerns. The reviewer notes that snow is rarely shoveled or plowed in any reasonable time, and worse, a back door lock at the mother's residence has never worked since move-in. The residence is described as effectively open 24/7 because of a bad door hang, creating ongoing security concerns and a sense of vulnerability for the resident. These aren't isolated anecdotes but recurring failures that undermine basic safety and comfort in the home.
Another key grievance centers on unfulfilled maintenance promises, specifically the planned tree trimming in front of the mother's home. The request was made in March, just before the Covid disruption, and the management allegedly promised, "they'll be out this week, they're running late." Yet, when the reviewer visited in August, nothing had been touched. The lack of action has tangible consequences: the house interior is dark and dismal due to the sun's angle, and the residents cannot even see out onto their porch. This speaks to a broader failure to address even visible, routine improvements that affect daily living and quality of life.
The issue of security and accessibility compounds the problem: the deadbolt on the back door remains unfixed, despite being an ongoing issue since move-in. Meanwhile, the clubhouse is reportedly locked due to Covid, even as other Leisure Villas properties remain accessible. The reviewer points to a misalignment between the Bridlewood policies and what Leisure Villas' official website states, implying a gap between advertised practices and actual operations. Taken together, these factors contribute to a sense of neglect and inconsistency in how residents are treated.
Financial strain is another central concern. The reviewer notes that residents are paying roughly $200 to $400 per month for services that are evidently not being delivered. When attempts are made to discuss a refund or credit for those unmet services, the response is described as hostile, derisive, and nasty. The emotional and financial burden of paying for subpar or nonexistent services adds to the sense of betrayal, especially given the initial promises that drew residents to the community in the first place.
The critique extends beyond day-to-day annoyances to broader comparisons with other standards and even personal protections. The reviewer contrasts the stabilization of insurance discounts during Covid - where a homeowner's policy benefits from reduced driving - with the apparent inability of Leisure Villas to implement or mirror similar prudent adjustments for their residents. The sense is that the HOA's leadership is not actively maintaining or improving the community, and instead appears to be neglecting essential duties like tree trimming, warranty repairs, and general property management. The reviewer even labels the situation as a "scam" and notes a direct conflict with a specific statutory reference, ? 57-8a-101, signaling a sense that legal obligations and protections are being ignored or sidestepped. The overall mood is one of growing distrust and alarm about potential legal consequences.
In the end, the reviewer voices a looming fear of legal action and a clear call for accountability. The accumulation of unaddressed safety issues, broken protections, inconsistent policy application, and unwarranted financial charges creates a combustible mix that erodes trust in both Bridlewood management and Leisure Villas. The intensity of the language - describing promises broken, services withheld, and residents feeling exploited - reflects deep dissatisfaction with the management's ability or willingness to uphold basic standards expected in a managed community. The closing sentiment leaves readers with a stark warning: the current state of affairs is unsustainable, and legal action may be on the horizon as residents seek remedies for these persistent failures.
Bridlewood Villas in West Jordan, UT is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our residents can stay connected with their loved ones as we provide telephone and Wi-Fi/high-speed internet services.
At Bridlewood Villas, we understand the importance of maintaining a healthy and nutritious diet, which is why our dedicated staff takes care of meal preparation and service. We also cater to special dietary restrictions to accommodate the specific needs of each resident.
In addition to excellent care services, our community is conveniently located near various parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. Residents have easy access to recreational activities in nearby parks as well as medical facilities and services.
Whether it's enjoying nature in the nearby parks or having meals at local restaurants, our residents have plenty of opportunities for social engagement and stimulation. With multiple pharmacies and physicians in close proximity, residents can easily obtain medications and access healthcare when needed.
Bridlewood Villas is dedicated to providing a comfortable and enriching lifestyle for our residents. We prioritize their physical health, social connections, and access to essential services. Come experience the warm and welcoming environment at Bridlewood Villas in West Jordan, UT.
Bridlewood Villas is located at 1898 West 9270 South, West Jordan, UT 84088 in Salt Lake County, Utah
Bridlewood Villas on seniors.fyi includes 6 photos including images showing interior, exercise equipment, billiards, bookshelves, lighting, reading room, living room, fireplace, and more.
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