1001 North Featherstone Drive, Salt Lake City, UT 84116
For more information about senior living options: (866) 208-4318
Overall Review of Green Gables
Pros
The people living there are described as really nice.- The building is claimed to be bed-bug free.
Cons
There is no staff on the premises; doors are left unlocked and no employees can be found after waiting.- The place is described as the lowest and dirtiest assisted living center with a notorious reputation.
- It is alleged that residents are being recruited from the street to live there.
- The administrator is described as unprofessional, screaming and intimidating clients, and not treating residents with respect.
- Rent is deemed too high for the quality of care and treatment received.
- The facility allegedly has bed bugs, with cheap, ineffective extermination methods that allow recurrence.
- Housekeeping is terrible and bathrooms are deplorable.
- Prospective residents are advised to compare other facilities and question the center’s handling of residents’ Social Security checks.
Review
Green Gables in Salt Lake City is best suited for seniors who must stretch a tight budget and are prepared to take an unusually hands-on role in supervising care. The reality on the ground is a lean operation with little on-site staffing, and a management approach that does not prioritize resident protection or consistent service. For families seeking a stable, well-maintained environment with predictable support, Green Gables should not be the default choice. This community demands vigilance from residents and families alike, and it is not a fit for anyone who relies on professional oversight to ensure safety, cleanliness, and respectful treatment.
Those who should consider alternatives include seniors with higher care needs, mobility limitations, or cognitive challenges requiring steady assistance. Families prioritizing regular, professional housekeeping, secure access control, and predictable management should look for a facility with documented staffing coverage and a proven track record of issue resolution. Prospective residents who expect timely maintenance, clean common areas, and a respectful administrator should not settle for inconsistent service. If the budget allows, compare Green Gables against other Salt Lake City options with higher ratings, stronger oversight, and clearer policies about resident safety and care.
On the upside, price is the most tangible lure. The rent cited in discussions around Green Gables is notably modest for the region, which can be compelling for individuals watching every dollar. There are occasional mentions of friendly, familiar neighbors and a neighborhood-like vibe among residents. Yet these potential positives are vastly outweighed by persistent, systemic problems that undermine safety and dignity. The facility is described as frequently lacking on-site staff, with doors left unlocked, and with a management culture that some residents and families characterize as volatile or unprofessional. Subpar housekeeping and bathroom conditions contribute to a sense that the basic quality of daily living is not reliably met, making the price point hard to defend.
More alarming are the operational and safety concerns: there are times when no staff are present on premises, leaving residents without immediate help in emergencies. Administrators are portrayed as unprofessional and, in some accounts, aggressive toward residents and families, including yelling and intimidation. Recurrent claims about ineffective pest control point to ongoing bedbug concerns that cheap or inconsistent extermination programs fail to resolve. Belongings can be mishandled during moves in and out, and the overall cleanliness of shared spaces resembles a public facility rather than a home. Rent remains a factor, but the level of service reported does not justify even a low monthly price in many observers’ eyes.
When evaluating Green Gables, demand a thorough, face-to-face meeting with the administrator and a tour during peak activity to observe staffing reality. Request written policies on staff qualifications, background checks, and ongoing training; review pest control logs and maintenance records; inspect bathrooms, kitchen areas, and laundry facilities for cleanliness; talk with several residents and families about their experiences, and verify what is included in the rent. Confirm how emergencies are handled in the absence of on-site staff and establish a clear escalation plan. Finally, compare with other options in the area that offer transparent pricing, reliable staffing, and demonstrable safety records before deciding.
Bottom line: Green Gables is not a viable default choice for most seniors. It may only be appropriate for those who can tolerate significant management gaps and who can supervise care personally while living on a lean budget. For anyone with higher care needs, safety concerns, or a preference for dignified, well-maintained surroundings, alternatives are strongly recommended. Engage a local senior living advisor, visit competing communities, and prioritize staffing reliability, cleanliness, and respectful administration as non-negotiables in the final selection.
58 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Salt Lake City International (2 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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