Pine Creek Rehabilitation And Nursing
Save876 West 700 South, Salt Lake City, UT 84104
For more information about senior living options: (844) 490-3973
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Pine Creek Rehab is a facility that elicits wildly divergent experiences from those who interact with it. On one hand, a number of reviewers recount life-threatening lapses in care, alarming neglect, and frightening delays that left family members fearing for their loved ones' lives. They describe a pattern of insufficient medical attention, delayed ambulance responses, and in-person doctor visits that seemed almost nonexistent. In these accounts, the smell of the building - mildew and waste - meets a care culture where aides and nurses are frequently described as standing around and talking rather than tending to patients in distress. The overall tone from these voices is one of grave concern for safety and dignity, with many urging others not to entrust their family members to this facility.
Several families paint a particularly harrowing picture around the end stages of a loved one's stay. One reviewer shares that their mother deteriorated rapidly, going from independent and communicative to nearly unable to perform basic tasks, and ultimately dying after what they viewed as a failure to act promptly on internal bleeding. The family describes a scene on Mother's Day where staff were clustered at the desk discussing matters while the patient lay in distress in a room nearby. The account emphasizes a decision by a facility doctor to delay calling an ambulance until the following day, a choice that the hospital later suggested could have been fatal. Similar testimonies involve a grandmother who was allegedly left waiting as internal bleeding worsened, with staff reportedly insisting on waiting for a family member before summoning emergency care. The common thread is a perception that urgent medical needs were unmet or delayed, with devastating consequences.
Beyond acute emergencies, these reviews repeatedly call out ongoing problems with daily care. A recurring claim is that call lights go unanswered, residents are left in soiled briefs or neglected, and aides and nursing staff are often engaged in conversations rather than responding to needs. One account mentions a strong, pervasive odor of mildew and waste upon entering the facility, paired with reports of rough treatment from aides and a general sense that residents were not receiving proper attention or timely assistance. The literature of complaints also touches on medication management - sometimes described as misadministration or over-sedation - leading to hospitalizations and further health decline after the patient left Pine Creek Rehab. The fear expressed is that the facility's leadership fails to address these issues consistently, and that residents' overall wellbeing can deteriorate under their watch.
Several reviews emphasize systemic communication gaps. Families note that the in-house physician does not visit patients but provides information only by phone, while others mention a lack of proactive coordination with external doctors and missed appointments. Some families describe attempts to advocate for their loved ones' medical needs - such as requesting the discontinuation of certain sedating medications - and feeling that their concerns were not adequately addressed, sometimes with the patient being hospitalized as a consequence of over-sedation or medication interactions. In one extended account, after removing a family member from Pine Creek Rehab, the patient's condition improved substantially, regaining prior abilities, which the reviewer attributes to removing them from a poorly managed environment. This combination of miscommunication and delayed responsiveness appears consistently across several family narratives.
There is also a contrasting arc in the set of reviews. A number of sources praise the facility in surprisingly positive terms, highlighting compassionate staff, welcoming attitudes, and a sense of a home-like environment. Some reviewers specifically commend individuals by name - praising an operations manager, human resources staff, the director of nursing, and a resident advocate for their warmth and engagement. Others claim that the staff are consistently kind, patient, and dedicated, that the building feels well-managed, and that the care team genuinely cares about residents. These testimonials describe an atmosphere where staff go above and beyond, respond with care, and create a welcoming environment that fosters trust and comfort for residents and visitors alike.
The mixed picture extends into the topic of mental health and patient advocacy. Some reviewers feel the facility positions itself as supportive of mental health, yet report failures in follow-through and communication when such issues arise. In one note, a resident named Dante is cited as promising outreach that never materialized, leaving the reviewer feeling let down by a lack of proactive engagement. Despite these criticisms, other reviewers emphasize that residents are, in practice, treated with kindness and that the facility can offer calm, attentive care in certain situations. The inconsistencies suggest that experiences may vary dramatically depending on which staff members are nearby, which shift is on duty, and how attentively family concerns are managed.
Taken together, the collection paints a complex portrait of Pine Creek Rehab: a facility capable of delivering excellent, compassionate care in some moments and, in others, of falling far short of basic safety and dignity standards. The most alarming stories center on medical emergencies that were inadequately addressed, neglectful responses to distress signals, and a persistent odor and cleanliness concern that undermine the sense of safety for residents. Yet amid the warnings, there are bright spots where visitors describe smiling, helpful staff and a culture that feels aligned with residents' well-being. For anyone considering Pine Creek Rehab, these accounts underscore the importance of careful, in-person assessment, clear communication with medical staff, and vigilant oversight to ensure that a loved one's needs are met with consistent, attentive care.
Pine Creek Rehabilitation and Nursing is an assisted living community located in Salt Lake City, UT. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents. Each resident will have access to cable or satellite TV, a fully furnished living space, and a kitchenette for their convenience. Additionally, our community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature.
We understand the importance of maintaining a clean and organized environment, which is why we provide housekeeping services to all residents. Move-in coordination is also available to assist new residents in transitioning smoothly into our community.
At Pine Creek Rehabilitation and Nursing, we believe that dining should be an enjoyable experience. Our residents are treated to restaurant-style dining with special attention given to their dietary restrictions. Whether it's adhering to a diabetes diet or accommodating other special dietary needs, our staff ensures that each meal is both nutritious and delicious.
We also prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure that residents receive the proper dosage at the right time. In addition to physical care, we offer a mental wellness program to promote overall emotional health.
Our community values social engagement and encourages resident participation in various activities. Residents have the opportunity to engage in resident-run activities as well as scheduled daily activities. For those who prefer exploring the surrounding area, there are numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals nearby.
Pine Creek Rehabilitation and Nursing is committed to providing exceptional care and ensuring that each resident feels comfortable and supported throughout their stay.
This part of Salt Lake City, Utah, offers convenient access to various modes of transportation, including the Salt Lake City Intermodal Hub, UTA FrontRunner North Temple Station, and TRAX Central Pointe. There are numerous dining options nearby such as Chungas, Denny's, and Red Rock Brewing Company as well as cafes like The Rose Establishment and Starbucks. Residents can enjoy outdoor activities at parks like Pioneer Park and Liberty Park while having easy access to pharmacies like CVS Pharmacy and healthcare facilities including Central City Community Health Center and Intermountain Pharmacy. Additionally, there are places of worship such as the Salt Lake Tabernacle and Cathedral of the Madeleine for spiritual enrichment. Overall, this area offers a convenient location with essential amenities for seniors looking to settle in a vibrant community.
Pine Creek Rehabilitation And Nursing is located at 876 West 700 South, Salt Lake City, UT 84104 in Salt Lake County, Utah
Pine Creek Rehabilitation And Nursing on seniors.fyi includes 3 photos including images showing hallway, interior, wheelchair, facility, healthcare, porch, railing, landscaping, and more.
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