Fairview Care Ctr-West in Salt Lake City, UT

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Pros

• The facility is a great place and the staff really care about residents.
• The administrator is doing a great job and the CNAs work hard to care for the population.
• The team is friendly and residents are happy; the overall atmosphere is positive.
• The facility is fantastic.
• The staff are kind and welcoming, and they care about residents and go above and beyond.
• Pine Creek Rehab is a wonderful place; the staff are kind, caring, and compassionate.
• Olivia, the administrator, is highly regarded and truly cares about everyone.
• The environment is friendly and welcoming; it feels like family.
• The facility has undergone positive upgrades; renovations look amazing.
• Five stars in every way.

Cons

• The facility nearly killed his mother.
• They failed to take her to scheduled doctor appointments and didn’t ensure she saw any doctors.
• The in-house doctors never visited patients in person, relying on aides over the phone.
• The facility reeked of mildew, urine, and feces.
• The nursing staff had very bad attitudes and often talked at the desk while patients cried out for help.
• The CNAs were rough with residents, amounting to abuse.
• They were so lazy they put briefs on residents because they were tired of helping them to the restroom.
• They did not care for the residents as they were supposed to.
• They delayed calling an ambulance when a resident was in distress.
• Do not put your loved ones in this facility.

Review

Fairview Care Ctr-West in Salt Lake City is best suited for families seeking a small, home‑style long‑term residence where residents are known individually, and where frontline staff are consistently present and personable. The setting tends to reward those who value intimate routines, social connectedness, and a sense of community over clinical impressiveness. It can work well for seniors who want a more personal, family‑like atmosphere, where staff appear accessible and genuinely invested in daily living, activities, and personal interactions. When the priority is a warm, neighborly feel and steady, visible care, this community often delivers.

Those who may want to consider alternatives are seniors with high medical fragility or complex, time‑sensitive health needs. Several reviews raise concerns about responsiveness to call lights, timely medical intervention, and the accuracy of medication administration. For residents who rely on rapid, consistent clinical oversight or who require frequent doctor visits and strict monitoring, the risk of delayed care or inconsistent medical coordination is not trivial. Families should factor in the potential for gaps in urgent responses and the need for ongoing, proactive medical management before committing.

On the positive side, the strongest advantages are the intimate, family‑style environment and the staff’s apparent commitment to residents’ day‑to‑day well‑being. Several reviewers point to caring, engaged employees who form meaningful relationships with residents, and to a leadership core that is visible and involved in operations. The facility’s smaller footprint can foster accountability and easier oversight for families seeking regular updates and direct conversations with administrators. When staff cohesion is solid and leadership is accessible, residents experience meaningful interaction, personalized attention, and a sense of belonging that larger campuses sometimes struggle to maintain.

The cautionary notes are significant and should not be overlooked. Multiple reviews describe serious safety and cleanliness concerns, inconsistent medication handling, and perceived neglect, ranging from delayed ambulance transportation to apparent discomfort and distress among residents. Reports of call lights going unanswered, rough handling, and a facility atmosphere that feels understaffed or disorganized raise red flags for families evaluating long‑term placement. These are not minor irritants; they speak to foundational questions about risk management, accountability, and the day‑to‑day reality of resident safety.

In weighing pros and cons, the small‑facility warmth and staff devotion can offset some everyday challenges, but they do not fully compensate for the more severe safety and medical‑oversight concerns raised by a number of reviewers. Prospective residents who prize a personable, close‑knit environment may find value here, especially if tours confirm strong, stable staff relationships and a coherent plan for medical coordination. However, for those whose loved ones require rigorous safety standards, consistent medication management, and dependable rapid response, alternatives with proven clinical rigor and stricter oversight warrant serious consideration.

The practical path is clear: visit with a critical eye and verify current conditions on the ground. Ask for recent inspection results, staffing ratios during day and night shifts, and the exact process for med administration and doctor visits. Observe how quickly call lights are answered during a tour, and speak with residents and families about their experiences. Request a detailed, written care plan that outlines anticipated medical needs, activity schedules, and contingency protocols. If medical reliability and a consistently clean, safe environment top the list, explore other options first. If the goal is a small, caring community with engaged staff and a home‑like feel, and diligence in oversight is possible, Fairview Care Ctr-West is worth a thorough, careful evaluation.

This part of Salt Lake City, Utah offers a convenient and diverse range of amenities for seniors looking to relocate to the area. The proximity to transportation hubs such as the Salt Lake City Intermodal Hub and UTA FrontRunner North Temple Station makes it easy for residents to travel around the city. There are also numerous restaurants, cafes, pharmacies, parks, theaters, places of worship, physicians' offices, and hospitals within a short distance, ensuring that senior residents have access to essential services and recreational activities. With its central location and abundance of resources, this area provides a comfortable and thriving community for seniors seeking an active lifestyle in Salt Lake City.

Transportation

• Salt Lake City Intermodal Hub Salt Lake Central (0.7 miles)
• UTA FrontRunner North Temple Station (1.3 miles)
• TRAX Central Pointe (2.3 miles)
• Employee Parking Shuttle Stop (3.7 miles)
• TRAX Millcreek (3.8 miles)
• Concourse B (4 miles)
• SLC Apron (4.1 miles)

Restaurants

• Chungas (0.8 miles)
• Denny's (1 miles)
• Club Try-Angles (1 miles)
• Dave & Buster's (1 miles)
• Rancherito's (1.2 miles)
• Poplar Street Pub (1.2 miles)
• Red Rock Brewing Company (1.2 miles)

Parks

• Pioneer Park (0.9 miles)
• Washington Square (1.6 miles)
• Liberty Park (2.6 miles)
• Reservoir Park (3.4 miles)
• Fairmont Park (3.6 miles)
• Bonneville Glen (3.8 miles)
• Popperton Park (3.8 miles)

Cafes

• The Rose Establishment (1 miles)
• Starbucks (1 miles)
• Starbucks (1 miles)
• Publik Coffee Roasters (1.3 miles)
• Three Pines Coffee (1.5 miles)
• Salt Lake Coffee Break (2 miles)
• Java Jo's (2.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Harmons (1.8 miles)
• Walgreens (2.2 miles)
• SuperSaver Pharmacy (2.5 miles)
• Lucky Pharmacy (2.5 miles)
• Smith's Food & Drug (2.5 miles)
• Walgreens (3.3 miles)

Theaters

• Megaplex 12 at The Gateway (1 miles)
• Imax Theatre Clark Planetarium (1.1 miles)

Places of Worship

• Worldwide Gospel Church (1.5 miles)
• Salt Lake Tabernacle (1.6 miles)
• Conference Center (1.8 miles)
• Cathedral of the Madeleine (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.8 miles)

Physicians

• Central City Community Health Center (2 miles)
• U of U Health Redwood Urgent Care (2.2 miles)
• Redwood Health Center (2.2 miles)
• House Call Doctors (2.3 miles)
• Avenues Sleep Clinic (2.6 miles)
• Intermountain Cardiothoracic Assoc (2.6 miles)
• Ear Nose & Throat Center (2.8 miles)

Hospitals

• Intermountain Pharmacy - LDS Hospital (2.5 miles)
• George E Wahlen VA Hospital (3.9 miles)
• United States Government (4 miles)
• Valley Mental Health (4.2 miles)
• Primary Children's Hospital (4.2 miles)
• Moran Patient Support (4.3 miles)
• University of Utah Hospital (4.3 miles)