Rocky Mountain Care - Hunter Hollow

Pros

• The staffing at Hunter Hollow is described as excellent, with professionals who are friendly and knowledgeable.
• The facility is clean, well-maintained, and has a pleasant atmosphere that residents appreciate.
• Residents have access to a variety of activities, including bingo and ice cream socials, which add to their enjoyment.
• Occupational therapy services are effective, helping residents achieve strength-building goals.
• Family involvement in the care process is encouraged, creating a supportive environment for residents.
• The dining options are generally viewed positively, with staff accommodating special dietary needs when possible.
• The amenities, such as a chapel and hair salon, enhance the overall experience for residents.
• Communication between staff and families is noted as being thorough and effective.

Cons

• The nursing staff was clearly understaffed, leading to delays in responding to calls and providing care.
• There were significant issues with medication management, including administering medications at inappropriate times and not transferring important medication orders.
• The food provided was not appropriate for residents with specific dietary needs, such as diabetes.
• The facility did not effectively communicate or coordinate care with families or hospice services.
• Some rooms were in need of maintenance and repairs, including chipped walls and inadequate cleaning.
• Residents experienced neglect in personal hygiene and care, leading to skin problems and other health issues.
• Staff members were often unavailable and unable to provide answers to family inquiries about their loved ones’ care.
• The lack of visitor access during COVID-19 restrictions made it difficult for families to monitor the care their loved ones received.
• A resident's serious medical condition was overlooked by staff, resulting in severe health consequences that could have been avoided with proper attention.

Review

Rocky Mountain Care - Hunter Hollow has received a range of feedback from residents and families regarding the facility's rehabilitation services and overall care environment. On one hand, there are positive experiences that point to excellent staff, clean surroundings, and a variety of engaging activities offered to residents. On the other hand, several reviews highlight critical issues relating to staff shortages, inadequate medical attention, mismanagement of dietary needs, and concerns about proper patient care.

Among the positive aspects often mentioned is the quality of the occupational therapy and physical therapy provided at Hunter Hollow. Many residents felt that their therapists were excellent in working with them towards their recovery goals. The equipment available for rehabilitation was noted as being top-notch and conducive to building strength. One reviewer emphasized how much they appreciated having a clean room with ample sunlight streaming through the window—details that contributed positively to their stay. Additionally, residents enjoyed various activities such as bingo games and ice cream socials three times a week, where different flavors were served, adding a delightful social component to their rehabilitation experience. The food was generally considered tasty and customizable regarding individual preferences for seasoning.

Nevertheless, this glowing characterization was sharply contrasted by serious grievances voiced by others about staffing inadequacies that hampered resident care. One family recounted particularly alarming events where their loved one faced delays in response time from nursing staff during critical situations. Reports emerged about incidences where essential medical equipment was not appropriately managed; for instance, an ice bag broke overnight leading to discomfort. A diabetic resident was given inappropriate food options resulting in dangerously elevated blood sugar levels—an oversight that raised significant alarm for families relying on the facility for proper nutritional management.

Concerns escalated with serious accusations regarding neglectful practices affecting patients’ health outcomes. For example, one review described tragic circumstances surrounding a resident who complained of chest pain yet faced denial for emergency transfer until it became life-threatening—underscoring severe lapses in timely medical intervention which could have resulted in grave consequences without prompt family action. This incident reflected broader fears about inadequate monitoring or responsiveness from nursing staff amidst alleged understaffing issues still prevalent within facility operations.

Furthermore, reviewers pointed out tangible signs of wear including rooms needing paint due to chipped walls and holes creating an uninviting environment for those recovering from serious health challenges or surgeries. Contrasts surfaced between personal experiences; while some families highlighted caring interactions with administrative personnel, others expressed frustration over perceived unprofessionalism or lackluster communication when trying to navigate healthcare decisions affecting their loved ones' well-being.

Ultimately what emerges is a complex tapestry of experiences at Hunter Hollow—a place characterized equally by commendations for its amenities like clean facilities equipped with engaging activities as well as stark criticisms stemming from preventable patient suffering attributable largely to systemic operational shortcomings within staffing protocols concerning caregiving duties amid ongoing healthcare challenges exacerbated by COVID-19 restrictions on visitation rights.

In conclusion: prospective residents and their families should exercise caution when considering placement at Rocky Mountain Care - Hunter Hollow given mixed reports on care quality juxtaposed against claims of neglect or ineffectual support systems meant to safeguard vulnerable individuals grappling with significant health issues requiring comprehensive rehabilitative services moving forward into healthier lifestyles post-discharge.

This part of West Valley City, Utah offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies in close proximity, accessing medications and healthcare services is easily manageable. There are also numerous cafes and restaurants nearby for dining options, as well as physicians' offices and hospitals for medical needs. Places of worship provide opportunities for spiritual fulfillment, while parks offer green spaces for leisurely strolls or relaxation. Public transportation options such as TRAX stations make getting around the area convenient, and theaters offer entertainment options for those interested in cultural activities. Overall, this part of West Valley City provides a blend of essential services and recreational opportunities that may suit the needs of seniors looking to settle in the area.

Pharmacies

• Harmons (0.3 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (3.2 miles)
• Apothecary West (3.2 miles)
• Walgreens (3.3 miles)
• Harmon's Apothecary (4.2 miles)

Cafes

• Dutch Bros Coffee (1 miles)
• Starbucks (5.5 miles)
• Publik Coffee Roasters (6 miles)
• Gourmandise (6.2 miles)
• Starbucks (6.2 miles)
• The Rose Establishment (6.4 miles)
• Java Jos (6.7 miles)

Physicians

• Granger Medical Clinic (1.3 miles)
• Standard Optical - Taylorsville Eye Doctor (3.2 miles)
• U of U Health Redwood Urgent Care (3.4 miles)
• Redwood Health Center (3.4 miles)
• Kearns Clinic (4.3 miles)
• RAYUS Radiology (5 miles)
• Nephrology Associates of Utah (5.2 miles)

Hospitals

• Utah Imaging Centers (1.3 miles)
• Valley Mental Health (3.6 miles)
• Intermountain Medical Center (5.8 miles)
• Orthopedic Specialty Group - TOSH (6.6 miles)

Restaurants

• In-N-Out Burger (1.7 miles)
• McDonald's (3.6 miles)
• McDonald's (5 miles)
• Left Fork Grill (5.1 miles)
• The New Golden Dragon Restaurant (5.7 miles)
• Club Try-Angles (5.9 miles)
• Chungas (5.9 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Church of Jesus Christ of Latter Day Saints (5.8 miles)
• Worldwide Gospel Church (6.6 miles)
• Church of Jesus Christ of Latter Day Saints (6.6 miles)

Parks

• Lodestone Park (4.6 miles)
• Pioneer Park (6.3 miles)
• Maples Park (6.7 miles)
• Washington Square (6.8 miles)

Transportation

• TRAX Millcreek (4.8 miles)
• Trax Ballpark Staion (4.9 miles)
• TRAX Meadowbrook (4.9 miles)
• TRAX Central Pointe (5.1 miles)
• TRAX Murray North (5.2 miles)
• Employee Parking Shuttle Stop (5.3 miles)
• Delta Sky Club (6.1 miles)

Theaters

• Megaplex 12 at The Gateway (6.4 miles)
• Imax Theatre Clark Planetarium (6.5 miles)