Rocky Mountain Care - Hunter Hollow in West Valley City, UT
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4090 West Pioneer Parkway, West Valley City, UT 84120
For more information about senior living options: (844) 490-3973
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The staff provide care with dignity, respect, and genuine kindness. The facility is clean, beautiful, and welcoming, with a calm, well-maintained environment. Residents are treated like family, and staff keep families proactively informed about care. The recreation and activities teams offer engaging programs that residents really enjoy. The therapy teams (physical, occupational, and speech) are knowledgeable, compassionate, and dedicated to helping residents regain independence. The dining and kitchen staff create tasty, well-balanced meals that accommodate dietary needs. Administration and leadership foster teamwork and a strong commitment to safety and quality care. Families consistently praise the caring, attentive staff and highly recommend the facility.
The facility is severely understaffed and cannot adequately assist residents. The facility overdosed a resident and left her to die. The care provided has been described as awful and neglectful. A resident was left stranded in the bathroom for hours. Staff are overworked and have poor attitudes toward residents. Families report a lack of communication and unreturned calls from the staff. Residents have been left unbathed and unkempt, indicating neglect of basic care.Rocky Mountain Care - Hunter Hollow in West Valley City is best suited for seniors who need structured rehab and a highly social, activity-rich environment, with a strong emphasis on therapy-driven recovery. The community tends to shine for residents coming from hospital stays or acute events who benefit from aggressive physical, occupational, and speech therapy, supported by compassionate nursing staff and a culture that feels like family. Families seeking a lively, engaging setting with regular outings, recreation, and behavioral health support will find Hunter Hollow appealing. Those prioritizing consistent, around-the-clock nurse oversight or highly formal medical oversight may want to temper expectations and compare options.
The upside is unmistakable where rehab outcomes and personal connection are the keystone. The testimonials repeatedly praise the therapy team for progress, motivation, and practical help returning residents to home life. The environment is frequently described as clean, calm, and welcoming, with architectural touches - the "main street" recreation complex, courtyards, and in-house salon - designed to support socialization and mood. Staff across disciplines are lauded for kindness, competence, and a genuine sense of care, with families reporting timely updates, individualized plans, and respite in knowing a loved one is treated with respect. The dining and activity programs also stand out, offering variety - from ice cream socials to off-site outings and specialized recreation that keeps residents engaged and socially connected.
However, the experience is not uniformly seamless, and the most consequential concerns revolve around staffing and consistency of care. Multiple reviews allege understaffing, with nights or busy periods leaving call lights unanswered and residents waiting for attention. There are harsh, point-blank warnings from some families about neglect or safety lapses, including reports of delayed responses, inadequate wound care, and even catastrophic harm in rare cases. While many residents praise the care teams, others describe communication breakdowns - difficulty getting timely information from doctors or nurses, and frustration when family questions go unanswered or slow to be addressed. These divergent experiences create a real risk dynamic: for some, the care is exceptional; for others, gaps in staffing and communication undermine safety and peace of mind.
The key pros do offset the main cons when the right conditions align. For rehab-focused residents, the robust therapy staff and ongoing, hands-on rehabilitation can drive meaningful gains and a quicker return home, often supported by a cohesive care team that includes respiratory, dietary, and social work professionals. The facility's design and activity calendar materially improve quality of life, reducing isolation and promoting engagement, which in turn supports recovery. When families can engage actively - participating in care planning, attending activities, and coordinating with therapists - the positives multiply and the experience becomes less variable. In short, Hunter Hollow can deliver outstanding, home-like care where staffing levels meet need and communication remains strong.
That said, families weighing alternatives should consider the facility's variability. If a loved one requires near-constant monitoring, highly consistent nurse presence, or if past concerns about call responsiveness are a hard stop, it may be prudent to compare with other options that demonstrate staffing guarantees and tighter family-communication protocols. For residents with behavioral complexities or those who require intensive, immediate medical intervention, the mixed reports on administrative responsiveness and on-call coordination warrant careful due diligence. It may also be wise to factor in personal priorities: some families value a broad social calendar and rehab orientation more than rigid long-term oversight, while others prioritize absolute predictability in daily care and quicker escalation of concerns.
Practical next steps for families are clear. Schedule a thorough tour focused on safety, staffing patterns, and how care plans are developed and updated. Ask for meet-and-greet with the therapy director and DON, review current occupancy and staff-to-resident ratios for days and nights, and request a concrete outline of escalation procedures for concerns. Probe specific examples of how care plans adapt to evolving needs and how families are kept informed about changes in medical status or therapy goals. If the decision hinges on a robust rehab program and a genuinely caring culture, Hunter Hollow stands out as a top contender - provided there is confidence in staffing levels and open, consistent communication. If those factors feel uncertain, explore alternatives with demonstrably steadier operations and transparent family engagement.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rocky Mountain Care - Hunter Hollow in West Valley City, UT is an assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and homelike environment with fully furnished accommodations and private bathrooms.
Residents can enjoy various amenities such as a beauty salon, gaming room, small library, and outdoor spaces like gardens. There are also common areas including a dining room where residents can enjoy restaurant-style meals prepared by the staff. Wi-Fi and high-speed internet are available throughout the community.
The care services provided at Rocky Mountain Care - Hunter Hollow ensure that residents receive the assistance they need with activities of daily living such as bathing, dressing, and transfers. The dedicated staff is available 24/7 to provide supervision and support. Medication management is also offered to ensure proper administration of medications.
The community offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is available to help ease the transition for new residents.
Residents at Rocky Mountain Care - Hunter Hollow have access to various activities to enhance their overall wellness. Fitness programs are offered to promote physical health, while planned day trips and resident-run activities provide opportunities for socialization and engagement. A mental wellness program is also available to support residents' emotional wellbeing.
The location of the community provides convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
Overall, Rocky Mountain Care - Hunter Hollow offers a comprehensive range of amenities and care services in a warm and inviting environment designed to meet the needs of seniors seeking assisted living in West Valley City, UT.
This part of West Valley City, Utah offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies in close proximity, accessing medications and healthcare services is easily manageable. There are also numerous cafes and restaurants nearby for dining options, as well as physicians' offices and hospitals for medical needs. Places of worship provide opportunities for spiritual fulfillment, while parks offer green spaces for leisurely strolls or relaxation. Public transportation options such as TRAX stations make getting around the area convenient, and theaters offer entertainment options for those interested in cultural activities. Overall, this part of West Valley City provides a blend of essential services and recreational opportunities that may suit the needs of seniors looking to settle in the area.
Rocky Mountain Care - Hunter Hollow is located at 4090 West Pioneer Parkway, West Valley City, UT 84120 in Salt Lake County, Utah
Rocky Mountain Care - Hunter Hollow on seniors.fyi includes 15 photos including images showing interior, hallway, landscaping, chandelier, building, lobby, dining, piano, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Dining
Landscaping
Lighting
Lobby
Chandelier
Seating
Piano
Hallway
Exercise Equipment
