Hazen Care Ctr

Pros

• Alpine Meadows is a new, well-managed facility, with outstanding staff who go above and beyond to care for their residents.
• This facility has earned a 5-star rating in quality measures, indicating residents truly receive effective care.
• Alpine Meadows is by far the nicest in the area, with staff that show genuine interest in taking good care of residents.
• The building is new and very beautiful, and the rooms are amazing.
• The staff are outstanding and go above and beyond to care for residents.

Cons

• People should not put anyone they love here.
• The directors and some staff have been absolutely disgusting to residents.
• There has been maltreatment witnessed firsthand at the facility.
• A case with adult protective services and the Ombudsman was opened regarding this facility.
• There are police reports with WVCP related to the facility.
• It is disgusting that they would lie to patients, take personal effects, and make false accusations, including falsifying official records.
• The company cannot be trusted; it does not keep its word and does not take care of residents.
• The corporate office does not care about what happens in their facilities, and the owners do not care about what goes on.
• The corporate office places people who break labor laws in positions of power.
• The facility seems like a looney bin with never anyone at the desk and little sense of who takes care of residents.
• There is terrible quality of care and a lack of family support.
• People with a choice should not choose this facility.

Review

The collection of reviews about Alpine Meadow(s) paints a picture of a facility that inspires strong, polarized opinions. On the one hand, there are vivid testimonials about warmth, beauty, and genuine care. Several reviewers describe it as one of the nicest nursing homes they've seen, with bright natural light, a welcoming atmosphere, and staff who feel truly invested in the residents' well?being. A friend of a resident repeatedly notes the smiling faces and friendly interactions she observes whenever she visits, emphasizing the positive mood and the overall "great feeling inside" the building conveys.

Another stream of praise highlights the facility's quality metrics and outcomes. One reviewer points to Medicare data, noting a 5-star rating in quality measures and asserting that residents receive effective care, with rehab patients often leaving in better condition than when they arrived. This perspective emphasizes professional competence, compassionate staff, and management that appears genuinely committed to the residents' experience during their stay. For these observers, Alpine Meadow(s) stands out as a high?caliber option in its region, backed by tangible indicators of quality.

Yet, the picture is far from uniform. A substantial portion of the commentary carries serious alarm about maltreatment and governance. A few reviewers bluntly warn prospective families not to trust the facility, recounting firsthand accounts of mistreatment toward a relative and mentioning investigations by adult protective services and an ombudsman, as well as police reports associated with WVCP. Some describe personal effects being taken and what they view as false accusations, accompanied by photographs of injuries and the admission that criminal proceedings and civil actions have followed. In these accounts, the facility is portrayed as dangerous and untrustworthy, with strong exhortations not to entrust loved ones to its care.

A particularly emphatic note among the negative posts is the call to "DO NOT TRUST THESE PEOPLE WITH YOUR FAMILY," underscoring a deep mistrust rooted in the experiences of certain families. That warning is paired with descriptions of a troubling culture at times - claims of lying to patients, record falsification, and a perceived lack of accountability that leaves some residents and families feeling exposed and unprotected. Taken together, these statements emphasize severe concerns about safety, transparency, and integrity in interactions between staff and residents.

Amid the cautionary voices, other reviews emphasize a different arc of experience. One reviewer hails Alpine Meadow(s) as a new, well?run facility with staff who go above and beyond, offering thanks for the care provided. Another long?time resident talks about eight years of residence, praising the director of nursing as the best they've seen, noting good food, solid administration, and top?notch CNAs and activities. They also mention a policy allowing smoking on site, describing it as a positive feature for residents who smoke, suggesting that the facility's environment and policies can be a meaningful fit for some individuals and their preferences.

Another favorable view compares Alpine Meadow(s) favorably with other nursing homes the observer has encountered, calling it by far the nicest in the area and appreciating staff who appear genuinely invested in residents' well?being. A separate reviewer states that, from their experience, the building is new and beautiful, with rooms described as amazing, reinforcing the impression of modern facilities that can enhance daily life for residents and families alike. For these voices, the combination of a pleasant physical setting and attentive staff constitutes a compelling case for choosing Alpine Meadow(s).

There is also feedback that touches on organizational and cultural dimensions beyond direct patient care. One reviewer focuses on the corporate side, suggesting that the company does not keep its word and that the corporate office is disconnected from what happens in individual facilities. They describe a troubling dynamic where those in corporate leadership may not prioritize residents' well?being and hint at labor law concerns. This perspective contrasts with the more personal, hands?on experiences shared by residents and families, pointing to a division between corporate messaging and on?the?ground realities as reported by some.

In another vein, some comments emphasize operational frustrations rather than safety concerns. A reviewer characterizes the facility as chaotic or under?staffed, likening it to "a big looney bin" and describing situations where there seems to be little staff presence at the front desk. These kinds of observations - about visibility of staff, responsiveness, and the day?to?day functioning of the facility - suggest that even positive attributes of the building and care philosophy can be undermined by issues in administration or staffing patterns, at least in the eyes of those particular reviewers.

Taken as a whole, the reviews present a spectrum of experiences. There are heartfelt endorsements of high?quality care, modern facilities, and compassionate staff, alongside grave concerns about maltreatment, transparency, and governance. The narratives suggest that Alpine Meadow(s) can be a wonderful home for some residents, offering a bright environment, attentive care, and a strong sense of community. For others, the same setting has raised warnings about safety, trust, and the behavior of staff and leadership. This contrast underscores the importance of visiting, asking detailed questions about care plans, staff ratios, safety investigations, and governance practices, and weighing which aspects of a facility align most closely with the needs and values of the individual resident and their family.

This part of Salt Lake City offers a convenient and accessible location for senior living, with a range of healthcare facilities including urgent care centers, hospitals, pharmacies, and specialized medical clinics within close proximity. There are also various dining options nearby, catering to different tastes and preferences. Public transportation options such as TRAX stations make it easy to get around the city without the need for a car. Additionally, there are several parks and recreational areas nearby for outdoor activities and relaxation. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this area provides a well-rounded and convenient environment for seniors looking to settle in a vibrant city setting with essential amenities within reach.

Physicians

• U of U Health Redwood Urgent Care (0.7 miles)
• Redwood Health Center (0.7 miles)
• Nephrology Associates of Utah (3.2 miles)
• Granger Medical Clinic (3.2 miles)
• Omega Interventional Pain Clinic (4 miles)
• The Eye Institute of Utah (4.2 miles)
• Central City Community Health Center (4.3 miles)

Hospitals

• Valley Mental Health (1.8 miles)
• Utah Imaging Centers (3.2 miles)
• Intermountain Medical Center (4.7 miles)
• St Mark's Hospital (4.8 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.8 miles)
• Harmons (2.8 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)
• Smith's Food & Drug (4 miles)
• Walgreens (4 miles)

Restaurants

• In-N-Out Burger (2 miles)
• McDonald's (2.2 miles)
• The New Golden Dragon Restaurant (2.9 miles)
• Little World Chinese Restaurant (3.1 miles)
• Club Try-Angles (3.1 miles)
• Left Fork Grill (3.2 miles)
• Chungas (3.6 miles)

Cafes

• Dutch Bros Coffee (2.1 miles)
• Starbucks (2.8 miles)
• Publik Coffee Roasters (3.2 miles)
• Starbucks (3.6 miles)
• The Rose Establishment (3.8 miles)
• Three Pines Coffee (4.2 miles)
• Salt Lake Coffee Break (4.4 miles)

Transportation

• TRAX Central Pointe (2.3 miles)
• TRAX Millcreek (2.5 miles)
• Trax Ballpark Staion (2.8 miles)
• TRAX Meadowbrook (3 miles)
• TRAX Murray North (3.6 miles)
• Salt Lake City Intermodal Hub Salt Lake Central (3.6 miles)
• UTA FrontRunner North Temple Station (4.2 miles)

Parks

• Pioneer Park (3.7 miles)
• Washington Square (4.1 miles)
• Fairmont Park (4.1 miles)
• Sugar House Park (4.7 miles)
• Liberty Park (4.7 miles)
• Imperial Park (4.9 miles)

Theaters

• Megaplex 12 at The Gateway (3.9 miles)
• Imax Theatre Clark Planetarium (4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Worldwide Gospel Church (4.3 miles)
• Salt Lake Tabernacle (4.5 miles)
• Conference Center (4.6 miles)
• Cathedral of the Madeleine (4.8 miles)