Qualitycare Personal Home Care in Salt Lake City, UT

Information last verified:

1775 North Morton Drive, Salt Lake City, UT 84116

For more information about senior living options: (844) 490-3973

4.8 from 22 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Overall Review of Qualitycare Personal Home Care

Pros

  • pro Quality Home Health and Hospice provides compassionate, patient-centered care across home health, hospice, and palliative services.
  • pro The staff are professional, kind, and highly responsive, often going above and beyond for families.
  • pro Rebecca is highly regarded for dedication, effective communication, and leadership within the team.
  • pro Families report feeling supported, heard, and reassured by the care team.
  • pro The care teams coordinate closely between nurses and doctors, ensuring timely updates and consistent treatment plans.
  • pro Patients and families describe experiences as dignified, peaceful, and comforting during challenging health journeys.
  • pro Quality is widely trusted and frequently recommended as a top choice for home health and hospice services.

Cons

  • pro They warn others to seek hospice care elsewhere because the provider delivers poor bare minimum care to those who are dying.
  • pro They note a nurse with long nails and the use of the cheapest supplies, which caused their father's skin reaction.
  • pro They feel that actions were performed as bare minimum rather than going above and beyond.
  • pro They are appalled that their father’s weekly massage was removed, despite its importance for comfort.
  • pro They suggest a name change for the company, implying dissatisfaction with the quality.

Review

Qualitycare Personal Home Care is best suited for families who want comprehensive, in-home medical and supportive care across the spectrum, home health, palliative, and hospice, delivered with a strong emphasis on continuity, responsiveness, and genuine compassion. This provider excels when a loved one benefits from staying in a familiar home environment while receiving a coordinated team approach: an intake that truly understands the illness trajectory, quick nurse-to-doctor communication, and a caregiver network that follows the patient through every stage. It’s especially well-suited for seniors facing chronic conditions like Parkinson’s and dementia, where ongoing monitoring, symptom management, and emotional support are as important as clinical care. Families that value a deep, personalized partnership with clinicians and a care plan that flexes as needs shift will find Qualitycare’s model consistently aligning with those goals.

Those who may want to consider alternatives are primarily those who prefer a facility setting or who require the absolute minimum level of daily interaction. For families seeking a strict, low-frequency service arrangement, or a plan that favors fixed routines without the possibility of cross-discipline adjustments, other providers may feel more predictable. Additionally, caregivers who prioritize uniform, on-site staffing with minimal variability or who are operating far from Salt Lake City and surrounding areas should compare options, as some feedback reflects regional or personnel-specific differences. Finally, anyone who places a premium on a specific therapeutic service, such as weekly massage as an essential daily comfort, will want to confirm current availability and scheduling, since impressions of service changes can color the overall experience.

The strongest pros, driven by a robust, home-based care philosophy, largely offset the noted drawbacks. A recurring theme across reviews is the thorough intake process, where physicians and nurses become familiar with a loved one’s disease history, current conditions, and treatment goals. This setup supports informed decisions and a care plan that stays aligned with real-world changes, rather than requiring families to start over with every new setback. The real differentiator is continuity: a nurse who becomes the main point of contact, who coordinates with the doctor, and who can relay developments via text and stay engaged between visits. Families repeatedly highlight the value of a single nurse building relationships across the care continuum, as well as the ability for the team to adjust treatment plans quickly in response to evolving needs. That consistency translates into steadier symptom management, fewer surprises, and less burden on overwhelmed families.

Another substantial win for Qualitycare is the depth and breadth of the staff and services. The company’s team spans CNAs, nurses, social workers, chaplains, and MDs/NPs, with a demonstrated willingness to go beyond the bare minimum, whether it is arranging equipment promptly, facilitating in-home therapies, or providing emotional and spiritual support for patients and families. The human touch is palpable in these stories: caregivers who listen, empathize, and tailor their approach to what the family needs in the moment. The ability to navigate home health, palliative care, and hospice under one umbrella eliminates the friction of coordinating multiple vendors, which often derails families in transition periods. Even when administration changes occur, the sentiment that the staff remain customer-focused and mission-driven helps preserve the trust families place in Qualitycare.

Still, the occasional negative voice cannot be ignored as families evaluate options. One review frames hospice care as an area where “bare minimum” service and specific caregiver shortcomings created lasting disappointment. That perspective underscores a real risk: a single provider can’t guarantee uniform experiences across every caregiver, shift, and location. The reality is that personnel dynamics matter, and a highly personalized, compassionate team can vary by individual, even within a strong organization. The key offset is the model itself: a facility that emphasizes long-term relationships, cross-level coordination, rapid problem-solving, and responsiveness tends to minimize such gaps when families insist on consistent, proactive engagement. Prospective clients should, therefore, lean into the care-team structure, request ongoing nurse case management, and verify which clinicians are assigned to the case and how transitions between home health, palliative, and hospice are managed.

From a practical decision-making standpoint, families should use a few grounded steps when considering Qualitycare. Start with the intake: ask how the team builds a patient-specific plan, who the primary nurse will be, and how communication with the physician will occur between visits. Confirm the frequency of visits, after-hours coverage, and the process for escalating concerns. Inquire about cross-level continuity, will the same nurse or core team oversee home health, palliative, and hospice if needed? Clarify expectations around nonclinical supports, such as equipment delivery, physical therapy, massage, or other therapies, and whether those services are guaranteed or depend on availability. Also, request references from families who have navigated transitions across levels, and one or two in-home visits to observe how the team interacts with the patient and family in a real-world setting. Above all, insist on a written plan that outlines goals for quality of life, symptom control, and family support, then monitor how faithfully that plan is updated as conditions evolve.

In the end, Qualitycare Personal Home Care emerges as a strong, practical choice for households seeking integrated, home-centered care with a track record of compassionate staff, responsive communication, and a continuity-driven approach across home health, palliative care, and hospice. The evidence suggests that for most families, the benefits, better symptom management, reduced caregiver stress, and a care team that truly feels like an extension of the family, outweigh the potential downsides. It is not a universal fit: those who insist on a facility setting, minimal contact, or a guaranteed single-caregiver experience may want to evaluate other options. For families prepared to lean into a collaborative, highly personalized in-home care journey, this provider stands out as a seasoned, capable partner dedicated to quality of life, not just quantity of days.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (2 miles away) Salt Lake City International (2 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Qualitycare Personal Home Care is an assisted living community located in Salt Lake City, UT. Our community strives to provide a comfortable and welcoming environment for our residents, with a range of amenities and care services designed to enhance their quality of life.

Our residents can enjoy the convenience of cable or satellite TV in their fully furnished personal spaces, as well as access to a dining room where delicious meals are served restaurant-style. The housekeeping services provided ensure that our residents can relax and focus on enjoying their time in our community.

In addition, we offer a variety of amenities to support an active and engaging lifestyle. Residents can take advantage of our beautiful garden and outdoor space for leisurely walks or simply enjoying the fresh air. The small library provides a cozy spot for reading and relaxation, while telephone and Wi-Fi/high-speed internet access keep residents connected with their loved ones.

At Qualitycare Personal Home Care, we prioritize the health and well-being of our residents. Our 24-hour supervision ensures that assistance is readily available whenever needed. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care services for individuals with diabetes, including diet management.

Nutrition is an essential aspect of overall health, which is why we provide meal preparation and service tailored to meet special dietary restrictions. Medication management ensures that residents receive their medications accurately and on schedule. Our mental wellness program promotes emotional well-being by providing support and engagement opportunities.

Our community offers resident-run activities as well as scheduled daily activities to keep residents socially active and engaged. For those who wish to explore the surrounding area, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters nearby.

At Qualitycare Personal Home Care in Salt Lake City, UT, we are dedicated to providing a nurturing environment where seniors can receive personalized care while maintaining their independence and enjoying a fulfilling lifestyle.

Nearby Places of Interest

Parks

  • Salt Lake Regional Athletic Complex (0.5 miles)
  • Pioneer Park (3.9 miles)
  • Washington Square (4.5 miles)
  • Popperton Park (5.3 miles)
  • Liberty Park (5.4 miles)
  • Reservoir Park (5.5 miles)
  • Creekside Park (6.4 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.3 miles)
  • Worldwide Gospel Church (2.6 miles)
  • Conference Center (3.6 miles)
  • Salt Lake Tabernacle (3.7 miles)
  • Cathedral of the Madeleine (4.2 miles)

Pharmacies

  • Lucky Pharmacy (1.5 miles)
  • SuperSaver Pharmacy (1.5 miles)
  • Harmons (4.1 miles)
  • Smith's Food & Drug (4.2 miles)
  • Walgreens (4.5 miles)
  • Smith's Food & Drug (4.6 miles)
  • Walgreens (4.8 miles)

Restaurants

  • Santo Taco (1.9 miles)
  • Rancherito's (3 miles)
  • Quiznos (3 miles)
  • California Burgers And Deli (3.2 miles)
  • Chungas (3.2 miles)
  • Crown Burger Restaurant (3.4 miles)
  • Dave & Buster's (3.5 miles)

Transportation

  • SLC Apron (2.2 miles)
  • Concourse B (2.2 miles)
  • Delta Sky Club (2.5 miles)
  • Salt Lake City International Airport (SLC) (2.5 miles)
  • Employee Parking Shuttle Stop (2.9 miles)
  • UTA FrontRunner North Temple Station (3.2 miles)
  • Salt Lake City Intermodal Hub Salt Lake Central (3.5 miles)

Cafes

  • Gourmandise (2.7 miles)
  • The Rose Establishment (3.7 miles)
  • Three Pines Coffee (4 miles)
  • Starbucks (4.3 miles)
  • Java Jo's (4.3 miles)
  • Publik Coffee Roasters (4.4 miles)
  • Salt Lake Coffee Break (4.7 miles)

Theaters

  • Imax Theatre Clark Planetarium (3.5 miles)
  • Megaplex 12 at The Gateway (3.6 miles)

Hospitals

  • Intermountain Pharmacy - LDS Hospital (3.9 miles)
  • Primary Children's Hospital (6.1 miles)
  • University of Utah Hospital (6.1 miles)
  • University Of Utah ENT Clinic 9 (6.2 miles)
  • Moran Patient Support (6.2 miles)
  • George E Wahlen VA Hospital (6.4 miles)
  • United States Government (6.5 miles)

Physicians

  • Avenues Sleep Clinic (4 miles)
  • Intermountain Cardiothoracic Assoc (4 miles)
  • House Call Doctors (4.5 miles)
  • Central City Community Health Center (4.8 miles)
  • Ear Nose & Throat Center (4.9 miles)
  • Barr Facial Plastic Surgery: Lucy J Barr MD PC (5.1 miles)
  • Barr Facial Plastic Surgery (5.2 miles)

Frequently Asked Questions

Where is Qualitycare Personal Home Care?

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