Orchard View Assisted Living & Memory Care in Payson, UT
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1173 South Turf Farm Road, Payson, UT 84651
For more information about senior living options: (844) 490-3973
The staff are pleasant and helpful. The meals are fantastic and reflect quality and taste. The apartments are spacious and welcoming. The facility is top-notch: clean, peaceful, and well maintained. The staff truly loves residents and goes above and beyond to ensure comfort, safety, and dignity. On-site medical care is available and appreciated. The atmosphere is warm, inclusive, and uplifting with engaging activities. The kitchen staff lovingly prepares and delivers meals with compassion. The hospice team, including compassionate nurses like Kelly, provides steady and knowledgeable care. Orchard View offers stunning views, a great location, and good value; families would highly recommend it.
The owner is described as only caring about money and not honest. The administrator, Chris, is described as dishonest and untrustworthy. The staff are accused of prioritizing profits over residents, with nurses and CNAs playing on their phones instead of helping. The facility is labeled a nightmare by a reviewer. The administration allegedly evicted a family member and threatened legal action over debts and Medicaid issues. A refund promised after a loved one's death was allegedly reversed, with the family being charged.Orchard View Assisted Living & Memory Care in Payson, Utah, is best suited for families seeking a high-quality, aesthetically impressive campus where warmth, attentiveness, and strong everyday care are the baseline. The community excels for residents who value comfortable, spacious apartments, meals prepared with care, and on-site medical oversight that can respond quickly to changing needs. Families looking for a living environment with beautiful views, generous common spaces, and a lively calendar of activities will find a compelling fit here. The testimonials repeatedly emphasize dignity, compassion, and a sense that residents are genuinely valued, making it a strong pick for long-term placement where social engagement and personal attention matter most.
That said, Orchard View is not a universal solution. Prospective neighbors who demand flawless administrative consistency and crystal-clear billing practices should look elsewhere. A pattern in some reviews points to frustration with the owner/administrator over financial communications, prepayments, and collections; several families describe tense confrontations or questionable step-down in commitments during emotionally charged moments. For those navigating Medicaid or payer-type transitions, the experience can become stressful when delays or disputes arise. In short, if contract transparency and predictable financial behavior are nonnegotiable, alternative communities with reputations for steadier administration warrant serious consideration.
The strongest positives - spacious, well-appointed suites, a quiet, comfortable HVAC environment, and genuinely kind staff - tend to substantially offset the downsides for many families. Residents enjoy large rooms with high ceilings, solid-surface countertops, and bright, clean interiors that convey a sense of home rather than institution. Meals are repeatedly praised as restaurant-quality, with cooks who engage residents and families in conversations about what is served, underscoring a culture of care that extends beyond basic tasks. On-site medical care and responsive nursing support are frequently cited as a core strength, contributing to peace of mind for families who need reliable oversight without constant hospital visits. The campus design - quiet, peaceful, and easy to navigate - complements the staff's attentiveness and creates a favorable living environment even when concerns arise elsewhere.
Memory care is part of the landscape here and is generally viewed positively by families, particularly for the atmosphere, safety, and the ongoing presence of dedicated staff. Several reviews highlight compassionate, proactive care during transitions and escalating needs, with hospice support described as especially thoughtful. However, critiques emerge alongside the praise: a few visitors report inconsistent engagement for memory care residents, with some observations that activities may not be as robust as hoped for every day. The contrast is real, but the overall tenor remains favorable when paired with the evident dedication of care teams and the reassurance that residents are supervised in a secure, well-maintained setting.
Location and campus attributes further tilt the balance in Orchard View's favor for many families. The building sits in a setting noted for stunning temple views, extensive walking paths, and abundant natural light - features that frequently translate into improved mood and daily satisfaction. Families repeatedly point to the care teams' warmth, the attention of administrators (when trusted), and the sense that residents are not merely accommodated but cherished. The value proposition is reinforced by stories of generous staffing, visible pride in the environment, and a culture that prioritizes dignity and comfort. Those elements can make Orchard View feel like a rare find among Payson options.
The practical take-home for families weighing this community is clear. If the priority is a beautiful, well-appointed home where meals and daily care feel thoughtfully executed and where staff genuinely treat residents with kindness, Orchard View stands out as a compelling choice. Before committing, however, prospective buyers should secure written clarity on all financial terms, understand the exact scope of memory care programming, and speak directly with multiple staff members and current residents about day-to-day interactions. If governance reliability and absolute cost transparency are non-negotiable, it is prudent to explore alternatives while keeping Orchard View as a strong contender. In the end, Orchard View offers a rare combination of comfort, care, and community that can translate into real peace of mind for families prepared to navigate the financial and administrative conversations with diligence.
93 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Orchard View Assisted Living & Memory Care in Payson, UT offers a wide range of amenities and care services to enhance the quality of life for its residents. With a focus on personalized care and support, this community provides a comfortable and welcoming environment for seniors.
The amenities at Orchard View include a beauty salon, allowing residents to maintain their personal grooming needs conveniently. The availability of cable or satellite TV ensures entertainment options for residents within the comfort of their own living spaces. Community-operated transportation is provided to help residents access nearby areas and participate in various activities.
For those who enjoy technology, there is a computer center with internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the skilled culinary team. Additionally, there is a fitness room available for exercise and physical wellness.
The fully furnished apartments provide a comfortable living space with private bathrooms and kitchenettes for added convenience. Housekeeping services are also provided to ensure cleanliness and tidiness throughout the community.
Residents can enjoy spending time outdoors in the beautiful garden or taking advantage of the outdoor spaces available. A small library is available for those who enjoy reading, while gaming rooms provide opportunities for social interaction and entertainment.
Orchard View also provides essential care services such as round-the-clock supervision and a 24-hour call system to ensure the safety and well-being of residents at all times. Assistance with daily activities such as bathing, dressing, transfers, and medication management is readily available.
The community facilitates coordination with health care providers and offers specialized memory care programming for those with dementia-related conditions. Special dietary restrictions are accommodated, including diabetes diets. Transportation arrangements are made both for non-medical purposes as well as medical appointments.
Residents have plenty of opportunities to engage in various activities such as fitness programs, resident-run activities, planned day trips, and scheduled daily activities organized by concierge services. Nearby parks offer green spaces to enjoy nature, while pharmacies, physicians, restaurants, places of worship, and hospitals are conveniently located in close proximity to meet residents' needs.
Overall, Orchard View Assisted Living & Memory Care provides a supportive and enriching community where seniors can enjoy personalized care, engaging activities, and a comfortable living environment.
Orchard View Assisted Living & Memory Care is located at 1173 South Turf Farm Road, Payson, UT 84651 in Utah County, Utah
Orchard View Assisted Living & Memory Care on seniors.fyi includes 10 photos including images showing decor, interior, living room, dining, artwork, natural light, landscaping, architecture, and more.
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Interior
Decor
Living Room
Architecture
Windows
Dining
Artwork
Fireplace
Painting
Home Interior
