Parkway Health Center in Payson, UT

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Parkway Health Center in Payson, UT

Parkway Health Center is a nursing home community in Payson, UT.

Information last verified:

55 South Professional Way, Payson, UT 84651

For more information about senior living options: (866) 208-4318

3.7 from 110 reviews
5 stars
68
4 stars
4
3 stars
6
2 stars
2
1 stars
30

Overall Review of Parkway Health Center

differentiator 18 reviews mention this

Rehab and skilled nursing help

Skilled nursing and therapy support is a central part of residents’ experiences here.

Many reviews describe progress through nursing care paired with physical therapy, occupational therapy, or specific rehab needs after hospital stays or injuries. Several residents also mention medication support tied to care, like blood sugar checks and meal coordination, while others point to wound care and therapy follow-through. Even some critical reviews still acknowledge that physical therapy was a strong point.

common 40 reviews mention this

Caring staff and helpful support

Residents and families consistently describe staff as kind, professional, and responsive to questions.

Across reviews, people highlight staff members who listen, explain care details, and help with day-to-day needs. Several reviews mention nurses, CNAs, therapists, or specific team members being patient and supportive, including helping with mobility and transitions. A smaller number of reviews describe the opposite—communication issues, unaddressed concerns, or understaffing—which shows that experiences can vary.

common 9 reviews mention this

Food quality is mixed

Dining stands out as a frequent topic, with reviews spanning both praise and complaints.

Some residents and families say meals are good, improved, or enjoyable, and a few mention that dietary staff accommodated their family members. Other reviews report major problems, including meals that felt unappetizing, limited protein options, or diabetic meal lapses. One theme in the positive reviews is that meals and meal service are part of the overall care experience.

common 5 reviews mention this

Activities keep residents engaged

Residents describe a steady schedule of activities, including social favorites like bingo.

Several reviews mention activities as a meaningful part of day-to-day life, with people calling out programs like bingo and regular organized events. A few residents also note they enjoy being able to spend time with others beyond therapy. While most activity feedback is positive, one review describes the experience as isolating when there were no clear daily plans seen.

caveat 10 reviews mention this

Call lights and communication concerns

A recurring concern is delayed response to call lights and weak communication with families.

Multiple reviews say call lights go unanswered for long periods or that staff response takes far longer than expected, including waits for bathroom help, showers, or general assistance. Several families also describe missed or poorly communicated appointments and limited updates after falls or changes in condition. A few positive reviews exist, but the negative responses and communication complaints are frequent enough to be a consistent caveat.

common 12 reviews mention this

Clean environment, with exceptions

Many reviews mention a clean, tidy facility as part of their overall impression.

A majority of the positive feedback points to cleanliness and a friendly environment, including residents noticing rooms being kept clean and the facility looking well maintained. Some reviews also connect cleanliness to comfort and overall care quality. Several negative reviews, however, describe odors, dirty rooms and bathrooms, or problems with laundry and belongings, which suggests cleanliness experiences are not uniform.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 52 resident community capacity 52 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Randal Gibb, MD (0.1 miles)
  • Southwestern Ob Gyn: Steven Dewey MD (0.1 miles)
  • Valley Obstetrics & Gynecology (0.1 miles)
  • Warner W Lawrence MD (0.2 miles)
  • Utah Valley Pediatrics (0.3 miles)
  • Neurological Associates (1.5 miles)
  • Mountain Springs Family Medicine (5 miles)

Pharmacies

  • Mountain View Family Pharmacy (0.2 miles)
  • Walgreens (1.1 miles)
  • Payson Market (1.2 miles)
  • Smith's Food & Drug (1.4 miles)
  • Salem Hills Pharmacy (2.2 miles)
  • Payson Rx Express (2.5 miles)
  • Stokes Salem (2.8 miles)

Hospitals

  • Payson Regional Dialysis Center (0.3 miles)
  • Wasatch Mental Health (1.8 miles)
  • Levi J. Berry, DPM - Canyon Foot and Ankle (5 miles)
  • Intermountain Health Care (9.3 miles)
  • Utah Valley Hearing and Balance (9.8 miles)

Restaurants

  • Mi Rancherito Mexican Restaurant (1.1 miles)
  • El Tapatio (1.1 miles)
  • Wee Blu Inn (1.2 miles)
  • Taco Time (1.3 miles)
  • McDonald's (1.4 miles)
  • Little Caesars Pizza (1.6 miles)
  • Cafe Rio Mexican Grill (2.2 miles)

Parks

  • Payson Park (1.1 miles)
  • Spanish Fork Dog Park (5.5 miles)
  • Ira Allen Park Mapleton Utah (8 miles)
  • Mapleton City Park (9.2 miles)
  • Springville Community Park (10.1 miles)
  • Spring Acres Arts Park (10.2 miles)
  • Bartholomew Park (11 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.9 miles)
  • Church of Jesus Christ of Latter Day Saints (1.9 miles)
  • Church of Jesus Christ of Latter Day Saints (2.1 miles)
  • Church of Jesus Christ of Latter Day Saints (2.6 miles)
  • Payson Utah Temple (2.7 miles)
  • Church of Jesus Christ of Latter Day Saints (5.3 miles)
  • Church of Jesus Christ of Latter Day Saints (5.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (5.9 miles)
  • Enterprise Rent-A-Car (6.5 miles)

Cafes

  • Starbucks (6.5 miles)

Theaters

  • Cinemark Spanish Fork And Xd (6.8 miles)

Frequently Asked Questions

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