Orchard View Assisted Living in Payson, UT

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Orchard View Assisted Living

Orchard View Assisted Living in Payson, UT

1173 S Turf Farm Rd, Payson, UT 84651

For more information about senior living options: (844) 490-3973

3.9 from 42 reviews
5 stars
30
4 stars
0
3 stars
0
2 stars
2
1 stars
10

Assisted Living Memory Care

Orchard View Assisted Living Costs & Pricing

Orchard View Assisted Living offers a range of monthly rates that reflect the premium services and amenities provided to residents. The costs for a studio apartment at Orchard View are $3,500, which is notably higher than the average rates in both Utah County ($3,189) and across the state of Utah ($3,206). For those seeking more space, the one-bedroom option is priced at $4,000, again exceeding local averages of $3,469 in Utah County and $3,556 statewide. The two-bedroom units are available at $4,500, which remains competitive yet above the county's average of $3,598 and significantly higher than the state average of $4,194. While Orchard View's pricing may be steeper compared to other options in the area, it reflects a commitment to providing high-quality care and an enriching living environment for its residents.

Floor plansOrchard View Assisted LivingUtah CountyUtah
Studio$3,500$3,189$3,206
1 Bedroom$4,000$3,469$3,556
2 Bedrooms$4,500$3,598$4,194

Overall Review of Orchard View Assisted Living

Pros

  • pro The meals at Orchard View are fantastic.
  • pro The staff are pleasant and helpful.
  • pro The staff care for residents and go above and beyond.
  • pro The on-site medical care is available and appreciated by residents.
  • pro Orchard View is of higher quality than other facilities.
  • pro Families feel grateful for the compassionate care.
  • pro The facility is clean, peaceful, and beautifully maintained.
  • pro The milieu is warm, inclusive, and uplifting with engaging activities.
  • pro The kitchen staff prepare meals with compassion and care.
  • pro The rooms are spacious with high ceilings and centralized HVAC.
  • pro The views are breathtaking, including temple views.
  • pro Residents feel safe and well cared for.
  • pro The staff are friendly, attentive, and supportive.
  • pro Orchard View is highly recommended by families and professionals.

Cons

  • pro The owner was perceived as mainly money-driven and not honest.
  • pro The administrator, Chris, was described as dishonest and untrustworthy.
  • pro Chris allegedly broke his word and behaved aggressively toward the family during their loved one's passing.
  • pro The memory care administration was described as terrible, with eviction threats and aggressive collection actions, plus harassment of Medicaid workers.
  • pro Nurses and CNAs were observed playing on their phones instead of helping residents, implying neglect.
  • pro The facility was labeled a nightmare and accused of not caring for loved ones.

Review

Orchard View Assisted Living in Payson, Utah, is best suited for families seeking a high-quality, homelike environment with generous apartment space, top-tier meals, and hands-on, compassionate care. It works well for couples who want to stay together, residents who appreciate scenic surroundings and strong on-site medical support, and those who value a memory-care option that feels integrated with assisted living. The community's design emphasizes comfort, safety, and engagement, with large rooms, bright common areas, and access to a spectrum of activities and spiritual support. For families prioritizing warmth, dignity, and a holistic approach to daily living, Orchard View often delivers outcomes that rival far larger, more impersonal facilities.

Those who may want to consider alternatives include families working within tight budgets or requiring ironclad, fully transparent financial terms. Several reviews highlight concerns about administration and billing practices, with references to aggressive negotiations or disputes after a loved one's passing. Prospective residents who demand rigid, written guarantees about fees, move-in costs, and long-term financial commitments should verify every clause in writing and seek multiple references. Additionally, anyone wary of owner-driven decisions or inconsistent communication may prefer to explore other options where governance is perceived as more predictable and responsive.

The strongest positives - spacious, well-appointed apartments; quiet, efficient climate control; and striking views - are not peripheral niceties but core drivers of satisfaction here. Families repeatedly praise the quality of furnishings, the solid surface countertops, and the high ceilings that create a home-like feel rather than a clinical one. The on-site medical care is consistently cited as a meaningful benefit, enabling timely attention to health needs without intrusive hospital visits. Meals emerge as a standout feature, with a chef who conveys a personal commitment to quality and taste, and kitchen staff who extend that care toward families during difficult times. In short, daily life here tends to flow with competence and comfort, which helps offset more uncertain reputational notes about management.

Caregivers and staff receive repeated acclaim for their attentiveness and genuine warmth. Reviews describe nurses, aides, and activities staff as caring, patient, and deeply engaged, with families noting that staff "bend over backwards" to accommodate adjustments and communicate closely about loved ones' needs. The environment is described as clean, safe, and thoughtfully designed, with several accounts praising memory-care accommodations and the way staff support residents during transitions. Beyond basic care, Orchard View is depicted as a place where residents feel valued, connected through planned activities, outings, and a community that includes spiritual support through local branches, reinforcing a sense of belonging that many families search for.

Nevertheless, the negative notes are not trivial in scale. The most consequential concerns center on administrative conduct and financial interactions that appear disconnected from the consistently positive front-line care. Some reviewers allege aggressive, adversarial communications, threats of collections, or evictions tied to Medicaid processes, creating a sense of instability for families when most need reassurance. A subset of comments also mentions logistical irritants - staff appearing distracted, limited visible engagement with memory-care residents during visits, or perceptions of a sales-forward emphasis that eclipses resident-centric issues. These threads matter, because governance and transparency ultimately shape the experience as much as daily care.

For decision-makers, the practical reconciliation is clear: Orchard View can be an excellent choice for those who prize exceptional day-to-day care, generous living spaces, beautiful surroundings, and a culture of genuine kindness. The key caveat is the governance risk reflected in multiple negative reviews about the owner-administration and billing practices. If these concerns can be addressed - through explicit, written agreements, thorough reference checks, and a clear understanding of how Medicaid or private-pay scenarios are managed - the positives far outweigh the potential downsides. Families should approach a tour with specific questions about contracts, billing cycles, and dispute resolution, and insist on recent, verifiable references from residents and families.

In the end, Orchard View stands out as a facility with true strengths in care quality, community feel, and environment, making it a strong fit for many seeking assisted living with memory-care options. It is not a risk-free option, however, for those for whom financial transparency and steady governance are non-negotiable. A careful evaluation - focusing on care consistency, staff reliability, and crystal-clear financial terms - will determine whether Orchard View becomes a trusted home or a noteworthy option to pass in favor of a more predictable arrangement.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Orchard View Assisted Living in Payson, UT is a specialized community that focuses on Memory Care services. Our dedicated staff is trained to provide personalized care for individuals with memory impairments, such as Alzheimer's or dementia.

We understand the importance of spiritual well-being, which is why we offer off-site devotional services to cater to our residents' religious needs. Additionally, our indoor common areas provide a cozy and comfortable environment for socializing and engaging in various activities.

At Orchard View Assisted Living, we prioritize the health and well-being of our residents with diabetic care services. Our knowledgeable staff ensures that individuals with diabetes receive proper monitoring and assistance to manage their condition effectively.

We believe in fostering an active and vibrant community, where residents can participate in devotional activities offsite. These activities not only provide spiritual fulfillment but also allow residents to explore different environments and connect with others who share similar beliefs.

Our location offers easy access to nearby parks, allowing our residents to enjoy nature and enhance their overall well-being. In addition, there are numerous pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located close by. This ensures that our residents have convenient access to essential services and amenities outside of our community.

At Orchard View Assisted Living in Payson, UT, we provide compassionate Memory Care services along with a range of amenities and nearby conveniences. We strive to create a nurturing environment where residents can thrive physically, mentally, emotionally, and spiritually.

Nearby Places of Interest

This part of Payson, Utah, offers a convenient and diverse range of amenities suitable for senior living. There are several reputable physicians in the vicinity, including Southwestern Ob Gyn and Utah Valley Pediatrics, as well as pharmacies like Mountain View Family Pharmacy and Walgreens for easy access to medical services and prescriptions. The area also boasts a variety of dining options such as Mi Rancherito Mexican Restaurant and Cafe Rio Mexican Grill, providing delicious meals without having to travel far. Additionally, Payson Park offers a nearby green space for leisurely walks and outdoor activities. Overall, this neighborhood provides a blend of healthcare resources, dining choices, and recreational opportunities that cater to the needs and interests of seniors looking for a comfortable and convenient living environment.

Physicians

  • Randal Gibb, MD (1.2 miles)
  • Southwestern Ob Gyn: Steven Dewey MD (1.2 miles)
  • Valley Obstetrics & Gynecology (1.2 miles)
  • Utah Valley Pediatrics (1.3 miles)
  • Warner W Lawrence MD (1.3 miles)
  • Neurological Associates (2.1 miles)
  • Santaquin Medical Clinic (5.6 miles)

Hospitals

  • Payson Regional Dialysis Center (1.3 miles)
  • Wasatch Mental Health (2.3 miles)
  • Levi J. Berry, DPM - Canyon Foot and Ankle (5.9 miles)
  • Intermountain Health Care (10.2 miles)
  • Utah Valley Hearing and Balance (10.6 miles)

Pharmacies

  • Mountain View Family Pharmacy (1.3 miles)
  • Smith's Food & Drug (1.6 miles)
  • Walgreens (1.9 miles)
  • Payson Market (2.2 miles)
  • Payson Rx Express (2.6 miles)
  • Salem Hills Pharmacy (2.6 miles)
  • Stokes Salem (3.4 miles)

Restaurants

  • Little Caesars Pizza (1.6 miles)
  • Mi Rancherito Mexican Restaurant (1.8 miles)
  • El Tapatio (1.8 miles)
  • Taco Time (1.8 miles)
  • Wee Blu Inn (1.9 miles)
  • Cafe Rio Mexican Grill (2.3 miles)
  • McDonald's (2.3 miles)

Parks

  • Payson Park (1.7 miles)
  • Spanish Fork Dog Park (6.3 miles)
  • Ira Allen Park Mapleton Utah (8.6 miles)
  • Mapleton City Park (9.8 miles)
  • Spring Acres Arts Park (11 miles)
  • Springville Community Park (11 miles)
  • Bartholomew Park (11.6 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.9 miles)
  • Church of Jesus Christ of Latter Day Saints (2.2 miles)
  • Church of Jesus Christ of Latter Day Saints (2.4 miles)
  • Payson Utah Temple (2.4 miles)
  • Church of Jesus Christ of Latter Day Saints (2.7 miles)
  • Church of Jesus Christ of Latter Day Saints (5.9 miles)
  • Church of Jesus Christ of Latter Day Saints (6.8 miles)

Transportation

  • U-Haul Neighborhood Dealer (5.2 miles)
  • Enterprise Rent-A-Car (7.4 miles)

Cafes

  • Starbucks (7.4 miles)

Theaters

  • Cinemark Spanish Fork And Xd (7.7 miles)

Frequently Asked Questions

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