Right At Home of San Antonio

Pros

• Monica Cardenas provides outstanding care, showing great kindness and constant attention to her clients' needs.
• Right at Home has performed exceptionally well in recent months, leaving clients highly pleased.
• The company is trusted to care for loved ones, with compassionate and reliable service.
• Sloane and her team consistently go above and beyond to help families.
• Caregivers are kind, caring, and professional, delivering long-term dependable care.
• The organization is open 24/7 with flexible scheduling and responsive service.
• The staff and management treat people with respect and genuinely care for their clients.
• The family portal offers transparent information about care, arrival times, and services performed, enhancing peace of mind.

Cons

• They are a good starter company, but not long term.
• The client was taken away without an explanation.
• The scheduler did not respond to text messages, leaving the client without a reply.

Review

Right at Home is described by families as a thoughtful, dependable source of in-home care that can bring real peace of mind during tough times. Across several personal stories, the common thread is a genuine compassion from the caregivers and a willingness from the organization to go above and beyond when a loved one needs attention, comfort, and reliable support. A standout example is Monica Cardenas, whose care for a mother-in-law is repeatedly highlighted as outstanding. She is praised for being incredibly caring and attentive to every need, a presence that reliably eases worry for the family and makes difficult days more manageable. One caregiver's devoted approach is recalled as a beacon of what excellent home care can look like, with hopeful sentiment that the patient's life can remain as wholesome and comfortable as possible in Monica's capable hands.

The reviews don't shy away from noting some bumps along the way, offering a balanced picture. There is mention of a company transition that left a few clients surprised and disappointed - specifically the feeling that a client's service was withdrawn without a clear explanation, despite an upbeat line from a scheduler who consistently told the family they were prioritized. This particular experience references a shift from Sloane W.'s leadership to a venture described as A&P Joint Ventures, highlighting that organizational changes can affect a client's sense of stability even when individual caregivers remain dedicated. It's presented not as the norm, but as a point of concern that some families felt during a transition period.

Against that backdrop, many reviews express strong, repeated satisfaction with Right at Home's core service. In the months following the transition, several families note that Right at Home has "done an exceptional job" and that the overall level of care has been highly satisfying. The scheduling flexibility is repeatedly praised for accommodating evolving patient needs, and the organization is described as a very professional outfit - an impression reinforced by the quick responsiveness and reliable presence of caregivers, especially in moments when care is needed on short notice.

Beyond the day-to-day care, there's a sense of trust and appreciation for the people behind the service. One person, who is not a customer themselves but knows and respects an employee, credits Right at Home with positively changing that worker's perspective and life, and expresses gratitude for the organization's ongoing care for others. This sentiment underscores the broader impact of the company's culture: the belief that compassionate care and supportive leadership can influence both clients and staff in meaningful ways. The reviewer also points to the integrity of the company and to the owner's leadership as a foundational strength that participants can count on in times of need.

Multiple testimonials emphasize the practical, on-the-ground benefits: prompt, dependable service; an open, patient-centered approach; and a strong sense that the office team truly can adapt to different schedules. Care for a parent over a two-year period is described as consistently kind, caring, and professional, with caregivers who bring warmth and competence to their roles. Families recount that the staff arrive when needed and maintain a steadfast, steady presence during what can be an emotionally and physically demanding period.

Another theme that recurs is the value of direct access and transparency during challenging moments. Several reviews highlight the ability to reach the owner directly when help is required, illustrating a commitment to accountability and trust that goes beyond ordinary service. The existence of a family portal is noted as a meaningful feature, offering visibility into who is providing care, arrival and departure times, and services performed - especially reassuring for families who are geographically distant. The portal is celebrated as a practical tool that gives peace of mind when loved ones are in someone else's care.

Finally, the overall portrait is one of availability and proximity, with some reviewers pointing out the convenience of 24-hour openness and the agency's location being close to home, making it easier to access urgent assistance when needed. The office team is described as friendly and capable of working with a broad range of schedules, reinforcing the sense that Right at Home is a flexible, capable partner for families navigating caregiving needs. Across the board, the message is clear: Right at Home is recognized for caring deeply about loved ones, delivering professional and compassionate care, and earning the trust of families who rely on them during some of life's most challenging moments.

This part of San Antonio, Texas, is a vibrant and convenient area with a variety of healthcare options including physicians, pharmacies, and hospitals all within close proximity. The presence of medical facilities such as Dilley Allergy & Asthma Specialists and Methodist Cardiology Clinic offers peace of mind for those seeking quality healthcare services. In addition to healthcare amenities, there are also popular dining options like Babe's Old Fashioned Hamburgers and Chick-Fil-A nearby for residents to enjoy. The location's proximity to parks like Woodlawn Lake Park and entertainment venues such as Cinemark San Antonio 16 make it an attractive choice for seniors looking for both convenience and recreational opportunities in their community.

Physicians

• Yesnocovid (0 miles)
• Dilley Allergy & Asthma Specialists (1 miles)
• Advanced Pain Relief Institute (1.1 miles)
• Methodist Cardiology Clinic of San Antonio-Transitional Clinic (1.4 miles)
• 2040 Building (1.5 miles)
• San Antonio Preventive & Diagnostic Medicine (1.7 miles)
• Gastroenterology Clinic Of San Antonio (1.7 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.7 miles)
• H-E-B Pharmacy (2.8 miles)

Restaurants

• Babe's Old Fashioned Hamburgers (0.5 miles)
• Chick-Fil-A (0.6 miles)
• Las Palapas (1.1 miles)
• Whataburger (1.2 miles)
• Hawx Burger Bar & Electro Lounge (1.2 miles)
• Charley's Cheesesteaks (1.3 miles)
• Las Palapas - Castle H (2.2 miles)

Hospitals

• Texsan Heart Hospital (0.7 miles)
• Methodist Hospital (1.3 miles)
• University Hospital (1.5 miles)
• University Hospital Sky Tower (1.5 miles)
• St Luke's Baptist Hospital (1.6 miles)
• Audie L Murphy Memorial Veterans Hospital (1.6 miles)
• Audie L. Murphy Memorial VA Hospital (1.7 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (4.6 miles)

Parks

• Medical Center Volleyball Courts (1.4 miles)
• Woodlawn Lake Park (3.6 miles)
• Phil Hardberger Dog Park (4.9 miles)
• Phil Hardberger Park (5 miles)

Theaters

• Cinemark San Antonio 16 (2.1 miles)
• Alamo Drafthouse Park North (3.6 miles)
• Regal Huebner Oaks & RPX (3.8 miles)

Places of Worship

• Primera Iglesia Bautista Mexicana-San Antonio (2.2 miles)
• St George Episcopal School (3.1 miles)
• St Ann's Catholic Church (4.1 miles)
• Temple Beth-El (4.8 miles)

Transportation

• Exit 567/Fredericksburg Rd/E (3.9 miles)
• Landmark Aviation (5.1 miles)